Post Office

I sell a lot online and I am at post offices weekly. This is by far my most favorite post office! I have never had a problem with any of the workers there and they are always nice and helpful they are not slow and they don’t take there sweet time like a lot of other post offices that I frequent. Sometimes you have to wait a few minutes for a parking spot but it’s to be expected with all of the business’s over there. Keep up the good work guys!

They take their loooong time I spent about 20 min waiting in the line ! Nobody cares because there’s no option .They should have more than one employee on duty when the line is more than five people.

disorganized. the staff does not know what services they offer. lots of confusion among the staff which leads to multiple trips to try to accomplish one thing.

I’ve been reading the reviews about this post office and I’m starting to freak out. I had a very expensive delivery that was supposed to be at my door today according to my tracking number. I was at home the whole time, I did not hear the door bell nor did they leave a notice. Now I have to wait the weekend and pray that it wasn’t stolen.
Aside from this, we always get the wrong mail delivered to us! It just makes me wonder if they mailed my package to the wrong address.
Oh, the one star is for never failing to deliver ads to us. Much appreciated.

Woman who works there very rude, miserable person!!! Ask question on the phone about my package. Her attitude was very bad!!! If she is that unhappy to work there, she should quit!!!
At the end I was right she was wrong.
Try to tell me my package was delivered and must be stollen when sitting in their shelf at the post office! So stupid!!!

This has got to be the worst post office ever. I will drive to the 3 surrounding neighborhoods to go to their post office instead. But when I’m forced to go to the Berwyn post office, it has NEVER been a pleasant experience. I think the thing that bothers me the most is the way the employees act like they have no idea what happens to the mail when it’s left with them. All of those employees have been there for as long as I’ve been going to the post office. It’s not like they’re new employees and don’t know what their policy/​procedures are. They have such a, «Oh well, I don’t know» attitude. You ask them to actually look into something, they are so put out by the suggestion that they actually have to do something to provide customer service. They might as well have «Ain’t my job» tattooed to their foreheads. On a positive note — my mailman who delivers my mail is the nicest guy!

Package stolen staff never returned phone all as promise. So now there is the questions WHO did they deliver to??? After leaving 6 years in Oak Park I entered to a nightmare postal service in Berwyn!!! No Stars for this office. If somebody willing to help in before my tracking no is Postal Service Tracking ID: 9 261 292 491 163 703 443 456 It is already reported to a sender about the fraudulent activity of Berwyn IL post office !!! It is really a SHAME!!!

I generally come here around 3pm, and I don’t have too much trouble finding parking. Parking in the city of Berwyn is hit or miss at any hour, so I won’t base my review on parking. I gave the post office its first star because the building is absolutely phenomenal. The design, the texture, the craft are all still original and completely beautiful.
I gave the post office its second star because I’ve never really had a «problem» here, and I mail a lot of stuff in different ways to different places.
I will say — short of sounding sexist — that the male clerks are much more helpful and friendly than the women. I find the two women that generally work the counter to be rude, pushy, and obviously irritated with their life. The three men on the other hand (one a slight bit older and white, the other two younger and black) are always prompt, courteous, and have smiles on their faces.
Much like David said, the people that don’t understand the way a post office should work are the most aggravating piece of my trip. Unfortunately, odds are they’ll end up with a rude clerk. The combination really stinks, and I much prefer the North Riverside location if I have to do anything intensive.