Richard S Solomon & Associates

For the last 5 years I be going to Dr Richard Solomon and associates they professionals I recommend my family and friends and I will keep going

Love Dr. Chan, he’s so professional and easy to talk to! Definitely my go to optometrist from now on!

Very happy to have found Dr. Solomon. He is professional, competent and kind! He took his time to explain everything thoroughly. Thank you very much Dr. Solomon. Because of you I can see better now!

Convenient.
Easy to Schedule an Appointment
Not expensive.
Dr. Chen, who saw me, was very good so were the technicians.
The preliminary testing went fine with one exception. This was the machine that produces a color image of each eye. It’s a huge machine with a tiny little dot you have to look at (the test cost $ 40). For me this was uncomfortable and difficult and took a bit of time. Personally I think the eyepiece for this machine is improperly designed.

friendly staff
clean office
easy appointment

Dr. Solomon has been taking care of my vision for over 20 years. At first he did my eyeglass prescriptions – the best ones I’ve ever had. Then one time I asked the ladies behind the desk about contacts, and several of them told me of their own experiences.
I left that day with my first contacts and I’ve never looked back. I don’t have all sorts of different glasses any more, and buy cheap sunglasses. And my prescriptions from Dr. Solomon are so good that when I’m out with friends I’m generally the one who can see things at a distance that others can’t see.
He has, over the years, added advanced diagnostic equipment, so he can assess your risk of various eye disorders. When you come back for subsequent exams and they use these tools, they’ll be able to see where you stand and whether there are any changes.
My internist also uses Dr. Solomon for his eyes, and recommends him enthusiastically. I’ve been seeing him for decades, and he still brings the same enthusiasm and friendliness to what he does as when I first saw him.
Now and then I’ve encountered a wait in his office. Sometimes an appointment runs over and things get thrown off. It’s not a pattern, but it does happen, as it does to many medical offices. They are not a practice that doesn’t care about patients and always runs late, but they do take whatever time is needed, as you’ll see when they take care of you.
I’m grateful that I have such a competent, enthusiastic, dedicated professional to help me preserve my vision.
Dave Roberts

Had a great experience with Dr. Solomon. He’s very knowledgeable. They provide excellent service not only for exam visits but also for contact lens sales. The price is competitive and they even replaced a lens free of charge when I lost one. I also got free shipping with my order. Great service!

Dr. Soloman’s a good doctor. His staff needs to be more honest about what insurance he accepts. Not good if you want repeat business. Probably won’t be back.

First time here, and found the office through my eye insurance company’s network.
I did have to wait quite a bit since the front desk seemed to be having technical difficulties. But, the ladies were apologetic and friendly.
The reason for the five stars, however, was Dr. Kevin Chan. He was very informative, knowledgeable and friendly. The exam was quick but didn’t feel rushed, and I definitely felt that Dr. Chan listened to my concerns and thoroughly addressed my questions and concerns.

I just saw Dr. Solomon at Lenscrafters (Montgomery Mall) today (a SUNDAY), and I have come away very very pleased. This morning, I was unable to figure out if a contact lens had gotten stuck in one of my eyes. I called them (but I was not a prior patient of the office), and the young lady was very kind and caring over the phone. She said to come in as soon as I could get there. I arrived 45 minutes later, only waited about 10 minutes, and they started checking my eyes. Dr. Solomon came in and did various tests to look for the contact. He was unable to find it, so I knew I must have dropped it the night before, and it’s probably smooshed into my carpet. He was very pleasant, conversational, and professional. I thought the ladies at the front desk were also very nice and professional. I’m thinking maybe I would even switch to Dr. Solomon as my eye doctor, but he is farther away for me than my regular eye doctor.

Dr. Solomon is terrific! I have been going to him for several years and will keep going back. He is very thorough and helped me find the kind of contact lenses that really work for me where other optometrists were unable to.

I’ve been going here for about 12 years now for eye care. Dr. Solomon always has a way of getting across lots of useful information. In fact, he’s the reason I’ve decided to stick with RGP lenses and not go get laser surgery.
Why 4 stars and not 5? Well, this last visit, I did end up waiting a very long time after my screening to get in to see the doctor. The reason was that they have converted to electronic medical records and the computer was causing problems and needing some things re-​entered 2 – 3 times. Growing pains. I’m sure they are going to get this under control — their time is money after all.
This place is definitely not a 1-​star establishment… once the computer thing gets reliable they’ll be worth 5.
(Here’s a hint… get your eyeglasses prescription and get some glasses from a source on the internet, especially if you are a contacts wearer and use them as backup. No reason to pay fancy prices at the eyeglass shop there. Just sayin…)

I agree with the poster who stated:
«Dr. Sara Tavassoli — 5 stars — she was one of the best eye doctors I’ve seen. Wonderful, smart, helpful…
The office /​experience — 1 star» (only I would rate it 0)
I have been to this office three times but my most recent experience will be my last. The errors were too egregious to overlook:
1. Waited over an hour past my «appointment» before receptionist mentions that they are running late. Fail.
2. Receptionist claims to have lost my chart and doesn’t believe that I had been seen before. Since I had previously paid for the extra service of a digital map of my eye, I was rather perturbed that they might have lost my medical information. Fail.
3. After several iterations of confirming that I had, indeed, previously been seen at this location my chart was found and the receptionist confirmed that it was my chart by ANNOUNCING MY ADDRESS to the entire waiting room. Complete violation of patient privacy rights. Fail.
4. Another patient gets annoyed at the long wait and during her objections, she and I realize we were both booked for the same physician at the same exact time. FAIL.
5. Got through the initial tests that the receptionist conducts and had to listen to complaints about the receptionists co-​workers and complaints about other patients. Fail.
6. Back to the waiting room. Fail.
7. Asked about estimated time to see the actual eye doctor — finally got to see an alternate doctor just to get the appointment complete. Semi-​Fail.
8. Get through initial exam with doctor and put in the room to try on contacts. Doctor says he will be back in a few minutes. Thirty minutes later, no doctor… FAIL.
9. Receptionist says something about an emergency involving a store employee walking into a closet and hitting their eye and store policy requiring immediate attention from a doctor to explain absence of any attention (after I mention I have not budgeted 3.5 hours for the appointment). Sketchy.
10. FOUR HOURS into appointment, I leave without completing my appointment. FAIL!!!
It’s months later and I’m still traumatized.

If I could give zero or negative stars I would. Worst customer service time times a million. First service desk representative hung up on me. Also, somehow, got my sister’s number attached to my record. Who knows what other incorrect information they will tag to your record. Would only extend prescription to purchase contact lenses through them, whose prices were of course astronomical. They are simply looking to just gouge you of your money. I have never written a bad review for a place in my life, but thanks to this establishment, this will be the first. I not only will make sure to crap all over them on Unilocal,but am making sure to write a pretty lengthy letter to the Better Business Bureau. I work in the healthcare industry and I would not entrust these sons of bitches with anything. I hope you think twice before setting foot in this shithole.
In response to Dr. Solomon clearly trying to save what little dignity he and his office has, here is really what happened:
Really? You even just stated that the prescription should be valid for two years by the Maryland State Attorney General. My prescription has not changed for well longer than that, so I would view my situation as not needing a «clinical reason for a shorter expiration date.» Likewise, why does it take a contact lens order from a third party vendor to suddenly attempt to call me (even though you of course did not have the right number and who knows what other incorrect information you have in my record). If you were so interested in the «best interest of all of your patients’ eye health» shouldn’t you have reached out to me for a checkup before you received the notice of my contact lens order? Not only that, it is truly about price gouging when your staff comes back at me that they will honor my prescription but «only if I purchase contact lens directly through your office.» You cannot have it both ways saying you are the advocate of my eyes and will not honor my prescription, but then agree to honor it, but only if I purchase through your office. Additionally, if you say your prices are competitive, then how is it that a three-​month order through your office is more than a year supply from Walgreens. When I asked your office if you price match, they blatantly said no, so yes you are about price gouging. You can spin it either way you want, but the reality is you are not about patient care, you are about stealing patient’s money.

Here’s how my rating worked:
Dr. Sara Tavassoli — 5 stars — she was one of the best eye doctors I’ve seen. Wonderful, smart, helpful…
The office /​experience — 1 star
I waited over an hour for a scheduled appointment and only at about the 45 minute mark did someone tell me they were behind schedule. So I left at 1 hour and 10 minutes and still had not been seen. I received a follow up call from their office manager offering to reschedule and a discount on my next contact order, but I declined.
I live by the mantra, «Fool me once, shame on you. Fool me twice, shame on me.» So I’m off to a new doc. All of my other docs I never wait more than 10 minutes for, and I just don’t have the time to deal with it.
I will miss Dr. Tavassoli, though

I’m surprised by some of the reviews here. I have been going to Dr. Solomon for about 6 years now. He is an incredibly attentive doctor. He often spends more time with me than my GP does. He explains everything to me, answers all of my questions, and is very friendly. Yes maybe you will spend some time in the waiting room, but when don’t you at a doctor’s office?

HORRIBLY rude staff. I cannot IMAGINE how a doctor can employ such incompetent, unfriendly, disrespectful, and obnoxious staff members. They were so incredibly nasty to me that I was speechless… other patients just stared in disbelief. Montgomery Mall has other optometrists offices… go there to be treated like a human being instead of an animal.

Dr. Richard Solomon and Associates Bethesda Office Sucks!
Twice in row their offices have failed to charge me the correct amount and have caused me an inconvenience of my contacts being delayed. I find out I have an outstanding balance from 1800 Contacts rather than Dr. Richard Solomon’s office. This is infuriating that not only it happen last year and now this year. I would not recommend this office to anyone!

SLOW! Will be changing doctors even though I am a long time patient.

Found in the back of the Lens Crafters in Montgomery Mall, this place is not only convenient, but pretty nice too. Dr. Sara Tavassoli is very nice and very knowledgeable. I recently had my visit and she remembered me (even though the last time I got my eye exam was 2 years ago). I guess it was because the last time I came, I spent a long time trying to put on contacts. 1 hour later, red eyes, and tears running down my face, let’s just say I walked out with a pair of shiny new glasses.
But I wasn’t expecting too much from a inside-​the-​mall doctor’s office, this place has everything that you need for a standard eye exam. And after you get your prescription, you can go get your new glasses right there. I guess most eye places do this too, but I would definitely recommend Dr. Tavassoli. She’s kind of cute too.
If their schedule permits, you can do walk-​ins too.