Spellbound Salon & Apothecary

Came for color and when it was time to get washed out the water was ICE COLD! Shampoo girl tells me this happens all the time. Well it’s January and the water felt like what you get from a garden hose out back. Ask to speak to manager as this is completely unacceptable when paying for a service. Woman comes over who first identifies herself as the manager and tells me that I either can get washed out with cold water or get up because people are waiting! I ask her who her boss is because this is the worst case of customer service I’ve ever heard and then she tells me she is OWNER! WOW! I leave with a head of wet and soapy hair with dye on my face. Disgusting place. It was also filthy. Called board of health and reported it as well. Steer clear!

I took my daughter there to get her hair straightened (Keritan Straightening $ 100) and after the first wash it completely washed out and her hair is back to frizzy. Very disappointed.
They said it would take out the frizz for 3 to 4 months. What a waste.

I recently had a Keratin treatment which lasted no more then 2 weeks. I have had several treatments over the years and NEVER had this issue and yes I use all the keratin products sulfate free. It’s not the hairdressers fault who did it, but they definilty are using cheap or watered down product that they use. Waste of time and money! Steer clear from here if you plan on getting a Keratin treatment…

Staff was friendly enough but I came here initially irritated to find that the Lemon Tree in Levittown within the area I usually go grocery shopping was closed & this location had taken over their business. I drove here from there & found it’s a pain in the butt to get to this location from the direction where I was (traveling on 107 toward Hicksville, where I’d come from). I turned at the light, found the shopping center right next to it had no road connecting to the one where this salon is attached & nearly got hit by a car coming from the other direction.
I finally park my car in a tiny space in a small area to walk to the salon. I had a coupon from the old Lemon Tree location (which they graciously accepted). Apparently, though they were not going to dry my hair after shampooing it (not styling but just not leaving me with the option of a wet head or paying more money to get my hair dry). The stylist offered to cut my hair dry. I accepted.
Unfortunately, I didn’t quite get what I wanted. I’ve gotten haircuts from nicer places in Manhattan thanks to Lifebooker deals I got in the past & had a great template for any other stylist to go with. I got multiple layers in the front when I simply wanted a slight angle in the very front. I left feeling unsure of this cut since this is not a style I’ve ever had before & I tend to shy away from drastic changes to my hair. However, everyone who’s seen it & gave me feedback assured me that I looked cute. The stylist also complimented my hair (a sure sign that the person has basic competence at doing this since natural redheads are such a rarity).
Because of recent modeling opportunities, the appearance of my hair has become a lot more important than it was. If I lived in this area, I’d probably go back here since the price seems reasonable enough. Since I don’t & didn’t like how hard it was to get in, I think I’ll just go to one of my trusted pros in Manhattan in the future. Perhaps I could even write off my hair expenses in taxes!