The Beverly Hills Hotel

The place to stay, and to dine, the Famous «Polo Room» service is in the DNA here. Centrally located, classic and fun! Looks like you are in Hamilton’s living room!

The hospitality at this hotel is phenomenal. Every person I have encountered has been genuine and helpful. They truly to seek to provide a memorable experience through every interaction.
I recently visited for high tea on a Saturday afternoon. Unlike most places which offer high tea, at the BHH/​Polo Lounge the high tea is served as a three course presentation. Once every member in your party has completed their course, then the next course is brought out. The servers are very mindful of the possibilities of food allergies and ask each person in the party if they have any dietary concerns.
I found the Polo Lounge to be elegant and intimate. We were seated in a plush green booth with a view of the patio area and private seating areas off to the left. Every detail combines to change convey an environment of relaxation and understated opulence. You can feel the quality of the napkins, the luxurious texture of the tablecloths, the booths are ergonomically designed and subtle. The theme of the green and white stripes from the entrance find their way into the ceiling of the Polo Lounge and hint at the posh history of this Southern California landmark.
Prior to being served our waiter gracefully placed linen napkins on our laps and we knew we were in for a treat. Once the first course was presented, our server reviewed our sandwiches and named the ingredients and the particular highlights of the plate. As I do not have any restrictions, I was presented a traditional offering of finger sandwiches that included a sandwich topped with caviar and another sandwich garnished with an edible flower. Each sandwich was beautifully crafted and the flavors are best experienced with a mindful palette.
I ordered a glass of champagne to accompany my pot of tea for the only reason that I typically do not indulge on this level. It is quite a pricy experience but I believe it was worth every penny. I selected a chai masala black tea that was made with spices but it was delicate and full bodied.
After the sandwiches, our scones arrived with freshly prepared spreads. I recommend trying all three varieties of spreads to heighten the experience of the tea. The golden warm scones started to set well as we finished our first pots of tea.
Lastly, a three tier full of absolute decadent desserts was placed on our table. After sipping tea and grazing on scones we could barely manage to finish more than one dessert. No problem, the staff suggested packing up our desserts in striped pink and white boxes.
I’ve lived in California all of my life and it took me thirty seven years to visit the BHH. I don’t know what took me so long. It was an memorable experience and I look forward to visiting more more often and becoming a brunch regular. It can be a bit pricy but sometimes you just need to seize the moment and live a little. Move over Disneyland, I have found a new place to relax and unwind.

I went to dinner Saturday Feb. 5, 2016 at 7:30. The food and service was excellent. However, I was very disappointed that management doesn’t enforce a dress code. This is a beautiful, classy and iconic restaurant yet they let a table of eight men wearing sports jerseys and ball caps dine in the middle of restaurant. I believe its disrespectful to the other appropriately dressed diners. I guess there aren’t standards if the check is large enough.

Another fantastic weekend brunch and bloody marys at the famous Polo Lounge. Met some clients here over the weekend and we spent about four hours happily grazing in one of their super comfy booths. Excellent service, sinful drinks and always a good time

Have to give the staff a shout out and much gratitude for taking such good care of me when I got stranded for 15 hours. They went above and beyond, made sure I had a place to stay and was taken care of when they really didn’t have to. Love this place.

I like coming here around Christmas time it’s been a tradition for me and the nearby homes are just beautifully decorated. I stayed here once with a friend after a shoot for work and it’s very over-​priced for what you get. $ 400 bucks and the rooms are small and not that updated and you have to pay an additional 30 bucks for overnight parking wow what a rip.

The pink palace as it is otherwize called is located on sunset across from will rogers park. It is so Beverly Hills. Even if you’re not staying there it is worth paying a visit.

I recently had a chance to stay in this luxe hotel and even bumped into Prince who stayed on the same floor as me! Imagine my awe when at 1 am, I’m walking to my room and there’s Prince strolling to his room…
I think the customer service is beyond excellent — there’s a hello and welcome around every corner. The hotel itself is a bit dated — feels like something from the 90’s, but I still enjoyed my experience.
I had a massage with Sarah (I believe) who was so sweet and did an excellent job. For the luxuriousness of the hotel and its reputation, I have to say, the spa area is more plain than I imaged.
On my last night, after briefly chatting with Sarah and reading the heavy history of the Beverly Hills hotel book in the spa lounge, I realized that I missed my opportunity to see the hotel for all that it is known to be. I’ll have to come back soon to get the premises/​history tour.

Absolutely terrible experience. The valet driver ran into our car with another guests car. Mike the manager ensured us the hotel would take care of the damage. After having the dealership fix the car we reached out to Beverly Hills hotel and they said they would offer $ 200 and nothing more. This does not even come close to the actual cost to repair our car. I would not recommend this hotel to any of my clients, friends or family simply for how rude and terrible the service was post stay. Beautiful hotel. Terrible customer service.

The Beverly Hills Hotel will celebrates over 100 years as a vibrant icon, situated majestically upon 12 acres of lush tropical gardens just off Sunset Boulevard. The Beverly Hills Hotel has been the place where Hollywood legends socialized by the pool or romanced the night away in cozy private bungalows. Today, every visitor to the «Pink Palace» is pampered like a star. Reminiscent of timeless Hollywood glamour, the hotel offers the ambiance of a relaxed five star resort in a location that offers guests privacy and superlative service in a dramatically beautiful setting just minutes from Rodeo Drive.
That’s how they see themselves. Then, abruptly, that all changed. The Beverly Hills Hotel is one of the properties of the Dorchester Group, a hotel group owned by an investment fund led by Sultan Hassanal Bolkiah of Brunei. The sultan’s institution of a new penal code in line with Shariah law, which is to mete out harsh punishments for gay sex and adultery, has caused many in the fashion, music and movie industry to renounce their longtime hotel of choice and urge others to do the same.
Key editors including Anna Wintour of Vogue and Cindi Leive of Glamour have announced that their staff members will not patronize the property; François-​Henri Pinault of the luxury group Kering has said that he will join the boycott, and his companies are likely to do the same. On June 13, just before the beginning of the men’s fashion season, the Human Rights Campaign, a nonprofit based in Washington D.C., sent out a press release urging the industry to avoid the Dorchester Group’s hotels, which include — in addition to the Beverly Hills Hotel — 45 Park Lane and the Dorchester in London, and Hôtel Plaza Athénée and Le Meurice in Paris.
I have been a fan of this hotel — and even though we have the house in LA a frequent guest, at least in their Polo Lounge. Now I avoid it — and you should too.

It is a Beverly Hills landmark so you HAVE to go at some point. We have been there for fundraising events and for just brunch.
Very nice, seems like they can’t figure out to be hip or retro. Should go the retro route and indulge us with the years of nostalgia.
Not cheap– if you have this on your to do list, just get a martini at the bar — you will get the whole feel of the place from that.

THEE BEST Corned Beef Hash in the world. Service, ambiance, clientele, coffee… EXCELLENT !!

I would have given this hotel 5 stars but due to the check-​in assy-​ness, I couldn’t. We waited in line as there were a lot of people checking in and that was fine. And some people were walked to their room by the check-​in clerk and that was fine. There was one clerk left helping one guest in front of me. And there were a lot of random clerks behind the counter walking around and going into the back room. No one was asking if I was checking in or needed service. That was not fine. Finally, the other guest was done and it was our turn. We were checking in and then some random lady walked up to the counter and the guy helping us out, asked her if she needed help. She said yes, and then he got someone to help her asap. That was not fine. I’m just not sure what happened there. Do I smell? Am too fat? Am too old? Or look like I can’t afford to pay the bill? Whatever it was, was not fine.
Maybe the valet incident should have been my first hint. I drove up to the valet, got out, took my bag from the trunk, and stood there waiting for the valet to come take my car. It took a while as they were busy with three lines of cars and the valet guy did apologize so I thought nothing of it. But maybe during the valet thing, I was also too old, fat, poor, whatever…
The room was great and within expectations — nice big towels, comfy bed, and good room service. The grounds were very well maintained, lush, and very private. I can see why the movie stars used to come here. I won’t get into the politics of the situation as this is a review of the hotel.
Overall, a nice location but they need to work on customer service in that all people should receive the level of service walking in the door. For me, I am still going to choose the Peninsula and will not stay here again.

Not sure what happened since my visit last year. I stay here annually. This time it was a ghost town and very very strange. I’m taking empty lobby empty bar empty restaurant empty valet on a Saturday night. After getting the scoop from an employee was told it’s because there is a huge Hollywood and beyond boycot for the hotel owner the sultan of Brunei.
So sad.

This review is strictly for the Polo Club restaurant. We finally went here from brunch yesterday after my girlfriend had been pleading for us to try it for months.
Needless to say, after going here once, we won’t be back. Don’t get me wrong, the grounds were lovely and the service was fine. It’s just that the food quality was literally that of a Howard Johnson complimentary continental at a price point befitting its Beverly Hills address.
I got a chorizo omlette with hash browns. It honestly looked and tasted like it came out of a frozen package from Trader Joes. It was caloric sustenance, no more and no less. My gf got the french toast, which was slightly better, but again, a rather large letdown. For $ 24 a plate and $ 7 coffee (not to mention $ 9 valet service), we expected a great breakfast. Instead, we left feeling taken advantage of.
Go elsewhere. Almost anywhere is a better value.

4.5
I’d probably give it a 5 if I stayed here more than one day but since all I did was eat, sleep and ;) ;) ;) I didn’t really get a proper tour of the property LOL.
A lovely was in town and I trekked my ass allllllllll the way to BH but it was so worth it. I seriously can’t wait to come back!!! Thank god they came and got me because I probably would have been lost or uncomfy trying to navigate the hotel to the elevators. I guess there are two elevators because when we walked to the room the walk felt like forever but when I left the next day, I immediately saw an elevator but got confused once I got to the first floor because I didn’t recall a hallway to walk through via first floor. Either way I figured it out.
Anywho, the one bedroom was AWESOME!!! We had a balcony overlooking the bungalows and an awesome fireplace! The lighting system is a trip. So many damn options to push for each light and bathroom lighting. I was in the restroom and he accidently turned off the lights from the outside while I was in there LOL, I kept turning them on and finally I got them to stay HAHA. The bathroom is GORGEOUS!!! All the marble, his and her sink, the large bathtub and a 3 person shower ;) ;) ;) This is a dream bathroom most definitely! This room was so comfortable, they had cookies on the nightstand, ice bucket with champagne and tangerines on the coffee table. The room service was goooooood! We were last minute ordering so I couldn’t get the lobster roll I wanted but the club sammie with a side of fries was so good. I know it’s such a simple sandwich but damn they didn’t bullshit it just because its such an average joe sammie. The fries were second best to the golden arches: p I loved dipping them in their mayo and tabasco sauce LOL. It was a weird craving but the champagne had me feeling some type of way hungry wise LOL. I was fat and happy.
After pigging out on room service it was time to slumber. Damn this bed is dangerous !!! I couldn’t get out of it for shit HAHA. It was a quick sand bed and it wasn’t going to let me go: D Eventually I got the hell up and took a luxiourious shower and was on my way feeling great. The valet boys were very nice and my car was already parked up front. I hate waiting around for my car.
I left a Happy Camper and I can’t wait to come back!!!

A beautiful hotel, in a great location, wonderful service… I could go on and on about this hotel!
We arrived around 8:30pm, and were immediately greeted by the bellman who helped us with our luggage. Check-​in was super quick, and the gentleman who checked us in also was kind enough to walk us to our room. My aunt had booked a room with two twin beds (which they said they basically push together if a king bed is needed) and the couch was a pull-​out bed so the three of us were more than comfy during our stay!
The curtains made it easy to sleep in as late as you wanted… pitch black with the curtains closed, but a beautiful view was waiting for us each morning when we pulled the curtains. How can you not want to just look at the palm trees on Sunset?
Every day we would come back to our room to find a fun little snack waiting for us. Oranges/​apples/​tangerines, chocolate mint cookies, and water bottles. It was always something to look forward to and much appreciated.
The bathroom area was large and in charge, and the closet is basically walk-​in size with a dresser drawer and a safe as well. Every time we left the room, amenities were replenished and everything was tidied up… it was amazing!
The only complaint I had was the coffee shop downstairs. We were in major need of coffee on Saturday morning, and were thrilled to hear there was a coffee shop right downstairs. We walked down to find a tiny, stuffy, diner-​type of place, all seats were taken, and the staff definitely didn’t greet us or even notice that we were waiting to at least see a menu for 5 – 7 minutes. We finally gave up and opted to go somewhere on Beverly Drive instead. I probably would not go back to the coffee shop downstairs… just not my style and so many better choices just a quick 5 min drive away.
The location was great, the hotel staff was great, and the price was right. I’ll be back for sure!

My favorite pink palace kinda let me down this year, sorry to say.
The check-​in service wasn’t as friendly and the whole reception/​lobby area just seemed very snooty this time around.
The first room became filled with the strongest smell of cigarette smoke. When I called, I was told the smoke comes into the room on that side of the hotel from the bungalows. After waiting to see if it got better, but both getting sore throats from it, we opted to change rooms.

Apparently mid-​September is a popular time for weddings. Matt B. and I got married on September 14 of last year, and we spent our first anniversary at the Beverly Hills Hotel, to celebrate the nuptials of our friends Lara K. and Levon P. We decided to make a whole weekend out of it, and stayed for three nights, Friday through Sunday. We live less than ten miles away, in Los Feliz, so this was decadent but really wonderful.
Service was impeccable from the valet hand-​off. We were treated like royalty at the check-​in desk, and we got upgraded to a deluxe room without even asking. We were paying the wedding block rate ($ 350 a night – not cheap, obviously, but a bargain for this hotel) so this was particularly nice.
The hotel is exquisitely beautiful, one of the most distinctive, memorable, and luxurious places we’ve ever stayed in (the only others in that tier being our wedding and honeymoon hotels). It’s decked out in salmon/​wasp pink, which is not my favorite color, but somehow perfect for this place. The décor is elegantly retro, with painted green palm fronds on the walls. You get the sense that Don Draper might’ve cheated on his wife here on a trip to California. The grounds are not particularly expansive for a resort hotel, but they are very nice. The pool is surrounded by cabanas, and I’m sure the bungalows are great if you can afford them.
I loved our room. It was thoughtfully decorated, with a meaningfully eclectic scheme in keeping with the rest of the hotel. The bed was huge and comfortable, and the bathroom big enough for a whole set of bridesmaids to get ready all at once. The room really was deluxe – we even had a fainting couch, where we enjoyed complimentary fruit and wine, left for us as an anniversary gift.
We spent most of the weekend in the hotel. We brunched at the Fountain Coffee Room, had a drink at the Polo Lounge. And of course, we spent all of Saturday night at the wedding.
This wedding was gorgeous. I don’t know any of the behind-​the-​scenes details, but as a guest, I was impressed by the venue, food, drink, and service. There was an outdoor cocktail hour with a huge seafood bar and lots of hors d’oeuvres. I spent most of it drinking Moscow mules and wolfing shrimp cocktail and oysters. The main reception was in a lovely ballroom with high ceilings and a huge dance floor. It was a big space for a big wedding – I think over three hundred people. We stayed until something like three in the morning (my memory of the end there is a little bit hazy) then took the elevator back up to the comfort of our room.
Several of us reconvened the next day at one of the poolside cabanas. I had a delicious bloody mary that cost $ 18. I don’t regret it – it’s hard to beat a poolside bloody mary, even if you’re hung over.
I will say, though, that you pay for everything at this hotel. The restaurants are ludicrously expensive, and there is a $ 4 fee for the ATM. Actually, this ATM pissed me off in a way that the $ 18 bloody mary did not – I hate being nickel and dimed at a place like this.
Still, we got a good deal on our room, and our stay was just lovely. I don’t know when we’d come back, but I’ll keep my ears open for an excuse.

I have died every day waiting for you
Darling, don’t be afraid I have loved you
For a thousand years
I’ll love you for a thousand more at… BEVERLY HILLS HOTEL! — Christina Perri (a thousand years)
Conveniently located close to the heart of Beverly Hills, although sequestered enough so you don’t have to bother with the noise late at night, this hotel (known for its long history with celebs) is an unreal staying experience.
Customer satisfaction is of utmost important here and the moment you valet your car, they treat you very well and make sure your evening will be awesome. I walked up this long red carpet and then was escorted to the check-​in area greeted by my own concierge who was very friendly and helpful. He even walked alongside to our bungalow room and showed us all the features of the room. The bathroom area was huge and they gave us bath salts for fun. yes indeed it was!
We got drinks at Bar Nineteen 12 inside the hotel where they played live music. There’s a seating area outside that overlooks Beverly Hills so that’s neat. After drinks, we walked outside down the red carpet and they have complimentary chauffeurs that drive you anywhere within a 5 mile radius! Not only do you get away from the noise of Beverly Hills, they will take you to the nightlife and back while you get dinner and more drinks!
Checking out in the morning was super easy and again, everyone there was so nice. Couldn’t have asked for a better bday with my gummy bear =P (birthday experience part ³⁄₃)
P. S. — I collect fun memories such as movie tickets, concert stubs, and… hotel room keys! They gave me an actual ‘Beverly Hills Hotel’ key that we used for our bungalow and now I get to keep it as a souvenir. very cool!