Beverly Port Marina Inc

Run fast and far away, and never look back!
They will damage your boat and never own up to it, and then, in order to get it fixed they ask you to pay for it, up front!
The absolute WORST experience that I have ever had in my over 49 years of boating and owning boats.

Used them recently for a emergency haul. They were super accommodating, Staff was very helpful in getting me back on the water.

WARNING! GO ANYWHERE ELSE!
I hope this review will save anyone from making the mistake I made by going to this marina last summer. My family owns a small speed boat that required work last year and unfortunately we chose Beverly Port Marina for what I was told would be an $ 89 diagnostic fee. After a few days, I received a call from one of the mechanics, John, who informed me the work on the outdrive would be expensive, but he hadn’t finished the diagnostic yet. He asked if I wanted him to continue finishing the diagnostic, and I of course asked him to finish so I would know what the problem was. Two days later I received a call and was told the diagnostic was complete and they had a list of things that needed to be fixed, including a few that I had recently fixed! Also, instead of owing the $ 89 fee, I was told I owed over $ 1,000 for the diagnostic alone! The bill came to over $ 5,000 and the owner Frank told me he would stand by his work, but clearly he doesn’t stand by anything that he says and I had more issues.
When I picked up my boat and put it on the water, it stalled while increasing the speed to a certain RPM and overheated. I called Beverly Port Marina the following Monday and spoke with Frank informing him of the problems I was having. I asked if he could have someone take a look at the boat and Frank said if I returned with the boat, he would have to charge me for additional labor as they «didn’t handle any work that pertained to the engine». Apparently the compression test on the Engine they completed isn’t considered engine work to Frank. Frank is a flat out crook who clearly has no conscience. WORST BUSINESS EVER!!!
The «$ 89» diagnostic fee is a flat out lie and they will run up a ridiculous bill that is 50x what it should be after lying about work they actually complete.

We stayed here overnight for 4^th of July weekend (Friday to Saturday) and it was a pretty good experience. When we arrived, there was no clear direction as to where we needed to dock, although we made a reservation and there was no one in sight to direct us. According to my mother, the woman in the office was very nice, but overwhelmed. Docking was a bit treacherous, as the layout of the docks are a bit tricky to navigate depending on which boats are where, but if you’re skilled, you can manage without any on-​deck help.
The showers are decent, but not super fresh and clean. It’s nice that they have them ! (Make sure you turn the lights on all the way for however long you’ll be in the shower, as they are timed and will go out on you otherwise!)
Not an awesome place to stay, but fine if you’re traveling through for a night or two.

In fairness to the owner, I should mention the improved service and facilities at BPM. The spacing problems with the finger docks occurred when the old wooden fingers were attached to a new main dock (spaces between fingers varied from 18′ to 32′ – I measured). A year later, the wooden fingers were replaced by new composite finger docks, and the spacing was corrected.
This past season I was able to delay my launch date until I could get the bottom painted and the hull waxed, and I was allowed to keep my boat in a slip for free until May 15, when I transferred it to a mooring.
I’d also like to state that I’ve always found the office secretary to be courteous and responsive.

Hacks, plain and simple in almost all aspects of their business. I think they are trying, but the results are just poor. My boat was filthy after winter storage. Every single thing I paid them to including the simplest of small repairs or boat cosmetics, were not done right the first time. Mary at the front desk that answers the phone should not be in this business and she is the voice of the marina to the customer. If you want rack storage I would say they are OK and will do the job but do not use them for any repairs!