Parrelli Optical

I have been a customer for over 10 years so I have quite a bit of history with them.
They have always been great, always tried to go out of their way to make everything easy and care free.
Cathy the front desk lady is a saint and the rest of the staff score well above average in the customer service department.
My glasses were always on time and correct, if I ever need a quick adjustment or repair they take care of it no charge.
Over 7 transactions over a decade and not one issue, I think that is pretty good!!!
Plus local and family owned!
Forget the internet!!!

I’ve been a patient at the Beverly location of Parrelli Optical for a couple of years now and I have been very satisfied each time I’ve visited. As a contact and a glasses wearer, I do need to get an eye exam and a contact fitting yearly and they are always accommodating and schedule my appointments back to back so I only have to make one trek over. I have been seen by Dr. Lewis and Dr. Bridger for the eye exams and Jeffrey B for contact fitting and each has been professional, courteous, and eager to answer any questions I have. The support staff is also great and eager to help. I spent nearly an hour here not that long ago trying on practically every frame in the place and their style advice was very helpful. The men’s frame selection is a bit limited compared to the ladies’, so I did not end up making my purchase there, but they definitely gave me some great style advice. I was also impressed that they were willing to check the prescription on safety lenses I had gotten through work. I suspected something was off with them and they were very kind to confirm my suspicions with a quick measurement. Overall, very satisfied with the service I’ve received here and will continue going here as long as I’m a North Shore resident.

I’ve been going to Parrelli for my annual eye exam (necessary to get contacts which require a prescription) for about 5 years now. Staff has always been courteous and professional. Dr. Bridger and the other optometrists I’ve dealt with at Parrelli have always been friendly, thorough, and taken the time to answer my questions.
When ordering contacts, the front desk staff makes sure I have any and all discount or rebate materials available. Just had new lenses made for my glasses. Turnaround time was fast and new lenses are great.
Thank you Parrelli!