Alpenhorn Bed & Breakfast

We loved our stay at Alpenhorn, with Johann and Evelyn, the new innkeepers. They are very friendly, relaxed, and honestly cared that we had everything we needed to be comfortable. Johann is an excellent cook, and the food was terrific!
Our room was spacious, with a very large whirlpool tub, private balcony, TV, and nice furnishings. It is centrally located, but a few blocks away from the main drag, so the surrounding grounds are pastoral, without traffic noise. We had dinner at the Peppercorn Grille, which was terrific.
If you are looking for a relaxing, clean, welcoming Bed and Breakfast in Big Bear, Alpenhorn is a great choice.

The new owners have already made it 100% better place it will be hard to get a reservation soon it is so awesome

We were there to help welcome the delightful new owners with great plans to update this very pleasant b&b. This was our first visit to Big Bear and it was a great escape from the the torrid temperatures of Palm Springs. Johann and Evelyn are warm, energetic and most of all interested in pleasing their guests. The breakfast is outstanding… far superior to other b&b offerings and in fact, better than any of the meals we sampled in town. (This morning we had fresh! squeezed oj, eggs, yogurt with homemade granola and fresh fruit, fresh baked bread, jams, bacon, turkey sausage and coffee and tea.) In addition there is a «happy hour» and even cookies before bed… just in case you haven’t already eaten too much.
Each room has a small private balcony and there is plenty of communal space both in and outside. The rooms are decent sized with fireplaces, fans and in our room at least a large jacuzzi tub. I have no doubt there will be a few upgrades that will definitely add to the charm and freshness of the venue.
There are also all kinds of boxed games, cards, and DVDs to choose from in case you are looking for entertainment.
We look forward to returning!

I stayed here using a 3 night deal purchased through Groupon. The room was nice, the garden was beautiful, the breakfast was good. The one problem I had was the lack of housekeeping. After the first day, there was no housekeeping, no offer of towels, no one to take out the trash, etc. The second day, still nothing so I inquired about it. I don’t think there would have been any housekeeping if I hadn’t asked specifically for it. After that, the room was cleaned and the housekeeping was taken care of. I just found it very weird that it wasn’t done automatically as that is a fairly standard procedure whether it’s a B&B or a hotel, especially because there is a $ 25/​night hotel fee. Why charge an extra $ 25 a night if you’re not even going to have someone make the beds? I wanted to bring this up at checkout, but no one asked how the stay was or if everything was ok so I just left.

My boyfriend and I stayed here for the weekend and it was great! Linda was very nice and helpful and even let us know of a few things going on in Big Bear while we were in town. We stayed in the Edelwiss room on the first floor and it had a nice big tub, a king sized bed, a porch with a view of the backyard, tv and a fireplace! Breakfast was awesome and there were always snacks out to enjoy.
We ended up finding this place because of Groupon and it was well worth it and would definitely stay again the next time we end up in Big Bear.

I got my a 2 night stay in Colombine room from Living Social. It’s a cute room in a beautiful cabin. Breakfast was yummy and there is always snacks and hot drinks in the kitchen for guests. I just wish bath room has a bath tube and toothpast. But besides that, we truly enjoyed our stay and it felt like we were staying in a grandma’s house who was a good cook.

If you could give a ZERO I would. BEWARE!!! Dishonest service. Made reservations with the owner Linda. Linda said reservations could be cancelled within 2 weeks but did not mention a cancellation fee during the phone call. I had to cancel our reservations within 30 mins of making them. Tried calling the number back and got a message that the number was out of service. Sent a email at that point. Had to sed two more emails due to not hearing anything back. Finally got a hold of Linda and asked about receiving my email re: Cancellation. She admitted had had received my email. She then cancelled my reservations and sent a confirmation of cancellation charging us $ 25 cancellation fee. She didn’t mention that fee when we made our reservations. I requested a refund of the $ 25 and she refused; telling us it was listed on the email she sent and tried to say it was our fault and told us we should have read our reservation information. Well… we made our reservation with her directly on the phone so how would we know about a cancellation fee unless she told us up front. She didn’t send the email until after the reservations were made. Had we known about the cancellation fee before reservations were made we would have not made them. Very dishonest customer service.

Hubby and I spent a weekend at the Alpenhorn, courtesy of my parents’ Groupon gift. I believe they spent $ 269 for a two-​night getaway. This was our first time in Big Bear and Alpenhorn was very well situated for exploring. The Village and the lake are easily walking distance, but not with snow-​covered sidewalks.
Check-​in was easy. We were there within the 3 – 6 window, but the owner had left to run some errands. We didn’t see the envelope with our name on it — left outside — as there was no outside light, but I was able to get in touch with Linda by phone easily and then retrieve the key.
Our room, Rosebud, is located on the second floor at the front of the house. It’s quite large, with a queen (I think) bed, armoire with relatively small flat-​screen TV, outdoor deck with plastic chairs, and a fireplace. The large bathroom had a big, deep Jacuzzi tub with two rows of jets. I believe the description of the outdoor deck included «comfortable chairs» — these were the green plastic kinds, but it didn’t matter because we certainly weren’t sitting outside during the cold weather.
We both found the bed and memory foam mattress extremely comfortable, but if you’re a hard mattress lover, you will have a hard time, at least in the Rosebud. Unfortunately, my husband left with a terrible crick in his neck from the soft pillows, but that’s not the B&B’s fault.
We slept through breakfast the first morning, but did make it down the second. Plates are prepared ahead and Linda microwaved the quiche and muffin. I *think* we lucked out and got a vegetarian day because I don’t recall being asked if we had dietary restrictions. Either way, the quiche, fruit, yogurt, and muffin were delicious. Self serve coffee was a nice touch. No complaints about the food.
As with any B&B (or other situation where you’re staying in someone’s home), there is some tiptoeing around necessary. It’s not my favorite way to vacation, but we had a great time and would recommend the Alpenhorn to others if the same rate is available.

I made reservations on Alpenhorn’s website,
. I was happy to have found a place to stay in such short notice. We stayed only for one night, Dec 22−23^rd, but we loved our stay. We arrived at 7 PM and it was already dark outside. I had spoken to Linda ahead of time since the check-​in is by 6 PM the latest and we were coming from Orange County after work. She was able to provide us with keys and we had no problems checking in. Very comfortable and warm room, the B&B itself was very welcoming and beautifully decorated for Christmas. It was very quiet. In the morning we had breakfast which Linda served and it was delicious. We went up for my birthday and we had a wonderful time. I know we will be back to Alpenhorn again.

I made a reservation at the Alpenhorn through
. A few days after my reservation, I received an email from Linda stating the cost was MORE than what I made my reservation for. There would be an additional fee per night because it was the holiday season. There would also be an additional $ 25/​night «resort fee» (despite it NOT being a resort and our cabin didn’t even include breakfast — at the bed and BREAKFAST).
The reason Linda gave was that she wasn’t familiar with «Expedia» (which isn’t even how I made my reservation).
When I contacted
about the increase in fees — they said she couldn’t do that, it wasn’t allowed. Once a reservation was made — that was supposed to be the price.
COINCIDENTALLY… I received an email from Linda once again after I had contacted
and her email let me know that they would not be able to reserve the cottage for us — that it was «mistakenly» listed. So the reservation was cancelled. Right. It was SUDDENLY a mistake… Once I complained they were raising the prices, after I made a reservation.
Hmmmmm… Canceling someone’s vacation from what appears to be a lie… Doesn’t sound like good business to me. From what I have read of other reviews — the snyde comments to other customers who stayed there and left feedback — seems unprofessional.
Although patrons are staying in their home, it is still a business. Funds are exchanged. With that — are expectations that patrons are treated respectfully and honorably. I will never stay there. I will also caution all my friends not to patronize this establishment.

My wife and I celebrated our anniversary here and had a wonderful stay. So peaceful, quiet, friendly staff and guests. Really enjoyed the whole ambiance of Alpenhorn, including the beautiful rooms. The spa bathtub in the room was a nice addition. The breakfasts were delicious and healty, as well as the snacks throughout the day. Linda has done a beautiful job with her place. Baxter (the resident cat) was so friendly and relaxed. We will return!

BEFORE YOU CONTINUE READING: I WAS VERY PLEASED WITH LINDA THE OWNER, she was really friendly, I WAS VERY PLEASED WITH THE BREAKFAST, she listened and made it with turkey sausage since i do not eat pork„ I WAS PLEASED BY THE CLEANLINESS OF THE SPACE, including the tub, the towels and the whole establishment„ THE TUB WAS AWESOME.
I HIGHLY RECOMMEND you to go here if you like soft beds.
The reason I have to give the place a 4 *** because I was up all night tossing and turning, the mattress was so soft. Perhaps I should have asked her and its my fault. I do not see anyone else commenting on that so maybe i just got the wrong room or maybe that mattress has just given in before I arrived. My room was the AMARELLA.

This is the worst experience I have had on the reservation. I made reservation on line before I get there and I drove all the way to Big bear with my wife. And when I get there the place was kind of empty and a couple came to me and they closed that day. I said I made reservation online and they said that they sent e-​mail to cancel that I did not have a chance to check the mail. Now my wife and I are there already and they do not care weather I have a place to stay or not… Hey folks, if you made a reservation you expect to stay with your reservation insteady of you feels like you are homeless from 3hours driving away from home… BE ware of this place unless you feel like you got lost

This place was pretty solid. The room we stayed in was big and spacious. Very clean and a pleasure to be in. Our bathtub unfortunately had some ants in it when we got there. The owner cleaned it out quickly so it wasn’t a very big deal. It had rained that morning so it is understandable some ants were out and about looking for shelter. I grew up with ants getting in the house so I know how hard it is to keep them out.
The place had a very typical «Big Bear» feel to it. The food was great. The snacks they leave out are a huge plus. We’ll probably end up here another weekend sometime in our life. Very nice place.

My daughter’s had her wedding here in Sept of 2013. (I just finally now have time to sit down and write review, after receiving an auto email from them to come stay there and enjoy the snow.) I think not.
It was the worst experience we could have imagined. Linda, the hostess, was unbelievably unprofessional, being very rude to our wedding party, our vendors, our guests, and my daughter, the bride! We had so many complaints from all of them about her rudeness.
It was such a shame, as it is a pretty setting, and being a «destination wedding,» thinking it was so beautiful in the trees, that it would be a lovely venue and heavenly to escape from the desert heat of Las Vegas. Wrong.
We tried to focus on the pretty setting, and make the best of it, knowing I’d be giving it a bad review. Difficult to believe she stays in business, as she has no social graces, and doesn’t belong in a «serving people business.» You couldn’t pay any of us to ever go back there again for any reason.
To detail the many examples of all the many things she did wrong would have me writing a book, so many to list.
Don’t book a wedding there!

I had my wedding here. While it was a beautiful setting, the unprofessional conduct and service we experienced from Linda was disappointing. She not only was rude to me, my family, my wedding party, and my vendors on my «special» day, she would not let me into my hotel room to get ready and dressed until one hour before my wedding. Last minute I had to find a place to go and all of my bridesmaids had to split up to get ready in separate places.
During my reception she helped herself to my food WITH A FRIEND! Unbelievable! My wedding photographer noticed and took pictures to show us. Linda continued to be unprofessional and disrespectful through out the reception. My husband and I didn’t even want to stay our first night as a married couple there and couldn’t wait to leave. Don’t have your wedding here!

My wife and I enjoyed a nice romantic and quiet weekend getaway here and in Big Bear. We enjoyed the morning breakfasts and evening snacks left out. Would definitely recommend to others, especially with the hot tubs in each room.

I bought a 1 night stay on living social thinking it would be nicer to stay in a B&B than a motel. However after my stay I realize it was a waste of money.
Although the confirmation said check in is at 3pm we arrived early and Linda, the owner was kind enough to accommodate us early (within an hour)
The whole trip was for my boyfriends birthday and I ordered champagne and strawberries for the room. I wanted to surprise him when we first walked in the room but Linda said she’d bring it later. That was a bit of a disappointment especially considering it was an extra 35 $ and I almost wanted to cancel it but we fell asleep after snowboarding all day and the champagne was left by our door. The next day the strawberries were questioningly dry.
The house was quiet and I wasn’t even sure if there were other people staying there. We missed the evening appetizers so I have no comments on the food. In the morning, I missed breakfast by 30 min and it was already done. However Linda offered us some leftover fruit cups.
We also had our dog with us that we planned to leave in the car overnight but my bf and I had an unfortunate incident where we could not do that. Thankfully Linda was not that upset and did not charge us extra on the inconvenience.
Overall this experience was good but a waste of money because we didn’t eat or really hang out in the Inn. Next time we will probably stick to the original idea of a cheap motel cause all we need is a bed to sleep. We’re always out and about doing things and snowboarding. The B&B is more for the people that will use the amenities and hang out downstairs watch movies and explore the garden area.
On a completely unrelated to my experience side note, Linda’s replies to upset guests in other reviews are extremely rude and uncalled for. If people have concerns about their stay it is better to be pleasant and resolve the issue. #hospitality101

Great place. Very good size. Rooms are roomy, clean, very quiet. Linda the hostess is pleasant and friendly. If I ever come to Big Bear again I would stay here again for sure. The location is perfect, just a couple of blocks from The Village and on the ‘non-​traffic’ side of town!

My wife and I were here for our 30^th anniversary (although we asked that they do not make any special effort for it). We have been going to B&Bs for years and found many to be excellent and others, were, not so much.
Linda at the Alpenhorn hosts a warm, friendly inn that is well appointed and comfortable without being pretentious.
Our room was large and airy — a necessity as my wife is disabled and requires a mobility scooter.
Ok, details: breakfasts were excellent and included homemade muffins. Eggs Benedict were properly prepared; quiche was light and fluffy. Linda even makes her own granola!
Happy hour snacks are set out with wine and coffee. Including homemade cookies or tarts.
Unfortunately, my wife’s medical condition meant she had breathing problems due to the altitude. Otherwise we would certainly return.