Red Lobster

went there for grandmothers 88^th birthday took over 30 minutes to get seated then took another 10 minutes for them to get drinks was slow on refills then sat around waiting for side orders and no it wasn’t during rush hour i asked for spicy Cajun chicken Alfredo and i asked for it to be way hotter then what was served i got the total opposite i could have fed it to my 3 year old grand child she would have complained she likes wasabi with her sushi then also had bottom of the barrel crab legs way to salty and the serving proportions were so small not worth the prices they asking the only way of returning there is if its a special day for someone and i will suffer knowing its not worth the time
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In town, on our way to Denver and my dad and I decided to go here for dinner. Great choice, I must say. Service was excellent and our waitress Jordan was full of enthusiasm. She made an effort to relate to her customers and also memorized the menu by its pages and gave great recommendations. There was a moment when it took her a little time to bring back some butter (which was understandable seeing as it was fairly busy that night) but she made up for it with free dessert. I ordered a steak with shrimp and the food came out amazing. Steak was cooked to perfection and the shrimp was seasoned perfectly. My dad ordered a lobster and was very much pleased with his meal also. Thanks for the great Red Lobster experience, Billings Staff!

I worked at Red Lobster for years and I can tell you that this is the worst Red Lobster I have been to. I have been here twice and both times were awful. The service is terribly slow and the last time my boyfriend and I went our food was under cooked and cold. We left feeling sick and didn’t want to eat. We cut our unlimited shrimp short because of this. When we complained the server, Keirsten did not do anything but hand us our check. It is sad that this is the only RL in Montana. We will not be going back for a very long time.

This is usually one of our favorite restaurant when we’re in billings, but tonight… worse service ever.

Seated quickly on a Tuesday evening, service was efficient and food very good. We even had a glass of Pinot Noir each. Moms always about the breaded shrimp,… me, steak and shrimp. The sirloin steak was tender, the broccoli great, I guess I was hungrier for beef than seafood. By the way they will up level your mashed potatoes with lobster meat chunks in sauce but I didn’t think it was worth the $ 3.99 extra. Took cheese biscuits home.

I went with my self and 4 other people, and as usual for a Friday, we had to wait about 45 mins for seating. They first tried to seat us at a table that was really for four while there was seating near the back of the restaurant available including a table for 6. The manager told is we could absolutely sit there and he found us a server. Our server was an awkwardly friendly. He seemed to take awhile between seating us and taking our drink and food orders. The food was hot and delicious but not quite worth what it all cost. Our server never did bring the condiments we had requested. The manager however checked on us quite frequently and delivered our drink orders quickly. The bathrooms weren’t very clean though and the staff working in the front didn’t seem to care when I informed them.

Had one of the lobster fest specials. Very good. Waitress was really good and fast. Was during noon hour and still had great service. The portion was so large I couldn’t finish the whole plate.

This is a pretty darned good lunch location.
First of all, it’s not busy at lunch at all. In the evenings, when Olive Garden is «jammin», Red Lobster gets the overflow. During lunchtime you’ll be able to be seated right away even if you show up late. It’s just not that busy.
The restaurant is clean and if you go very often, you’ll recognize a lot of long-​time employees. Must be a good place to work with so many choosing to stick around.
The seats at the tables are hard but the booths are very comfortable and plenty of room for two grown men. If there are four, I recommend a table for more room.
They start you off with a drink order and a few Cheddar Bay Biscuits which I strongly recommend you avoid as they’re a heavenly pastry-​type foodgasm of the highest order. You’ll be addicted to these tasty delicacies quicker than flies on a rib roast.
Yes, they are that good. And need absolutely no butter either.
They offer a decent lunch menu with various items all priced under $ 10. If you add a side salad to any lunch entrée there is a $ 2.50 premium. You don’t need the salad unless you’re absolutely starving. The lunch will fill most people.
We enjoy the crunch fried fish sandwich, fried shrimp & clams and they have excellent french fries cooked cripsy on the outside to a golden brown and soft on the inside.
Avoid the fish and chips. The fish is very very bland. It takes quite a bit of tartar sauce to choke it all down.
Employees are very friendly and take really good care of you. You’ll never want for a drink.
Bathrooms are clean and the waiting area is huge for the odd occasion that they ARE busy.
It’s not memorable nor is it special. It’s an upscale Long John Silvers that also serves alcohol.

The problem my family has with the Billings Red Lobster is an unfailing issue with service. The last 3 times we were there, our food arrived less than one minute (literally) from the moment our salads were served to our table. We don’t experience this issue at any other restaurant. We hope they remedy this so we can return again.

The food is delicious, and I’ve never had any problems with the food. It’s the service that bugs me. The host or hostess seats you, the waiter takes your order, brings the food, and then they forget about you. I always go when the restaurant isn’t busy so I can avoid the wait, but it never fails. I sit there for an extra half hour waiting for the check or a refill. And when they do come back to check on you, they act as if you’re inconveniencing them somehow. I feel like saying, «It’s your job! Lose the attitude!»
I love the food, hate the service.

My mom received the wrong meal. My food was heated up after waiting 30 minutes for my moms wrong meal.

Disgusting! Its been 10yrs since I have been to a Red Lobster. This place has ruined for the future. We went cause a friends daughter picked it, sure I’ll try it. What a mistake. All four of our meals were very sub-​par for any restaurant. The shrimp were slimy in texture. I was not looking for a gourmet meal, at least have some flavor. Even Taco Bell can serve shrimp without slime. They only plus was our waiter was great! That’s the reason for the two stars. Even on a busy night, he was on the ball. Can’t save the food though. BEWARE!

I usually enjoy RL because we are starved for seafood in
Montana. I had the rock lobster. It was so overcooked I returned it! The replacement was better but not worth $ 29! Very disappointing. The service was excellent.

Hmmmm… I knew there was a reason it had been many many years since I’ve patronized a Red Lobster. They haven’t improved since my college days, that’s for sure.

Yes, it is gross… I mean, I’m apologize if you love Red Lobster (or Olive Garden for that matter), but the food is gross. It is too salty, too greasy and, usually, to far from water to be serving seafood.
However, I have to hand it to good ol’ Montana for blowing the service out of the water. I had to write a review and give two stars simply because all the wait staff were SO nice and SO attentive. They were just so happy… I couldn’t believe it.
Apparently life here IS less complicated…