Gus Mayer

I absolutely love Gus Mayer! I recently moved to Atlanta, GA, but I’ve realized that Gus Mayer has way more to offer when it comes to women’s higher quality products! I’ve never had any problems receiving assistance, but just like any retail store, there are only a limited number of employees. If you want something unique and of great quality, then this is your place!

Visited 5 times this past 2 months. 2 Stars for the selections they have. 0 Stars for their customer service. It is impossible to get help in the shoe department and make up department. Also, it’s very hard to tell who works there and who the shoppers are. My recommendation: walk 2 seconds to go get make-​up at Sephora next door and drive 2 minutes to go to Saks for shoes and bags.

I’m torn on this review because they have such a nice selection of items that I would love to give them a ⁴⁄₅ stars. BUT out of the all the times I’ve every visited the store I’ve only felt welcome 1 time. (And I was dressed appropriately and I’m a smiling friendly person.) The only time I felt so welcome there was a tall beautiful young lady with long dark behind the first counter that gave me a HUGE welcoming smile. (I should have gotten her name but I was on a mission that day) Then Betty in the shoe department also made me feel welcomed. I would have stayed to shop but the I was actually there to return a Longchamp bag I had purchased because I got the same bag for my b-​day a few days later. And the shoe dept. was too full of shoppers for me to enjoy trying on shoes that day. I will go back after calling to see if Betty is working. For a store that has higher-​end items I’m baffled on why they sales associates always seem so «snooty». FYI: Saks has never made me feel like I shouldn’t be in the store.