Staff is always friendly and helpful. Went in Monday and they were out of banana peppers. A good amount of customers, including myself, were bummed. The staff was so apologetic and empathetic over an issue that is not their fault or the end of the world. Come in Wednesday and the register is down. The same guy as the last time is there and he is aplogizing and trying to pacify a few unhappy guests. He did a great job. He gave me 2 cookies for being patient, which was beyond customer service expectations. He was fantastic and please keep him there.
Jessyca I.
Évaluation du lieu : 2 Northville, MI
Usually I don’t have a problem with this subway, but when I ordered my sandwich, this girl was SO rude! I like my sandwich with a LOT of green peppers on it. Honestly, it’s the only veggie I get on there. As I order, the girl, Michelle, behind the counter goes, «REALLY, ur guna take the whole bin?!» it was low anyway. So I said I like a lot, trying to be friendly, so she tells the cashier to charge me extra. I didn’t care that much, whatever, she clearly has an attitude that i just didn’t want to deal with. So I asked since she was charging if I could get some more so she charged me TWICE! There is no extra veggie charge, so they pushed the extra cheese button! Like really?! Clearly subway NEVER charges or extra veggies or there would be a button on the register for it. Needless to say, Michelle was VERY rude and she can KEEP the $ 0.60 for some extra green peppers cuz they’ve lost MY business!
Kelly K.
Évaluation du lieu : 5 Glen Ellyn, IL
You know how sometimes Subway has that smell? This is the only one I’ve found that DOESN’T have it. I don’t know what they’re doing to combat it but good job, you guys. That being said, this is as good as a Subway gets — everyone there is competent and friendly, and there’s usually never a line at lunchtime. I’m in and out in under 10 minutes!
CLAUDETTE G.
Évaluation du lieu : 4 Macomb, MI
Just in there this afternoon and found the staff to be friendly and very competent — they got through my large order quickly! I thought the atmosphere was typical of a Subway!