This location has a friendly staff! Not all are as knowledgeable as they should be about the products they sale, but they can get you the product you want! We recently left AT&T for T-mobile since T-mobile offered to buy us out of our AT&T contract. Not a bad choice & we enjoy the luxury of upgrading our phones once every 6 months if we choose to! Usual complaints are relevant here as well at any typical US phone carrier, but they’re worth a try!