Bishop Ford

I have had nothing but problems with Bishop Ford since it changed ownership. The new owners and their staff should just close down and get out of town! They attempted to repair my truck and broke it! They wouldn’t admit that they damaged it and just last week their alignment and installation of a steering component left my family and I lucky to be alive!!! Do yourself a favor and go somewhere else for your repairs and service. Ford should do what ever it can to get out of business with these yahoos. I had my alignment and installation problems fixed by a reputable, honest business with very high standards and character, something Bishop Ford does not have since it has changed hands!!! Save yourself some time and heart ache and go somewhere else!

for me! Had a fuel leak on my 7.3l while on vacation with the family. It was the drain valve gaskets on the fuel filer bowl. The dealer had the part in stock and had me in and out of there in 1hr 30 min. Thank you very much for speed service and quality work.

Had Excursion dropped of after being towed from Yosemite. No sense of urgency in even inspecting my vehicle, even when it would have been an expensive repair. Tony seemed very uninterested in helping. It’s a shame when 6 service techs are standing around doing nothing while you’re waiting to at least find out what’s wrong with your vehicle.
I posted a picture of my Excursion going up, up, and away!
Very disappointed.

I cannot say enough about the outstanding customer service given to my family by Gabriel at Bishop Ford! He is truly a rock-​star!
Like ALL of the other reviews… on our way to a camping vacation, 20 miles from Bishop, pulling a 35-​foot trailer the check engine light came on in our Ford F250 truck due to overheating. It was 100 degrees out and the first thing I did was find the closest Ford dealership and made a call.
Gabriel answered the phone. I told him the situation, and that we had let the truck cool-​down and were going to attempt to make it to Bishop. He said he had a full schedule, but took down my number and said he would try to move a couple things around to fit us in and call me back. In 20-​minutes Gabriel called back as promised, and said to bring it in as soon as we were in town.
Thirty minutes later we dropped the trailer at the Bishop Fairgrounds, and made it over to Bishop Ford.
Gabriel was courteous, professional and said they would diagnose the problem and call us back. The service crew felt they had isolated the reason for the engine temp/​check engine light issue, and Gabriel called us back within a few hours with a very reasonable estimate! The repair was thoroughly tested and we were back on the road the same day at the quoted price.
THANK YOU Gabriel and the Bishop Ford service team for going the extra mile with a positive attitude AND for saving our vacation!

Best customer service I have ever had. My brand new car broke down near Bishop during my roadtrip from Albuquerque and even though their service center was not open Saturdays their employee Gabriel did everything he could to get me back on the road again. He helped me with the customer service calls and even arranged to have a rental car be brought to Bishop from Mammoth Lakes Rental services. All I can say is thank you for getting me on the road again without delay to my trip and for fixing my car!

My car broke down in the next town over (Independence) and I was towed to this dealership. Tony quickly figured out what was wrong with my car and had me and my group in and out of there in under 30 minutes. Our road trip to Yosemite kept going thanks to him and his staff!

Our car broke down in Independence and we had to take a tow to this dealership, Tony and his staff squeezed us in at the end of the day and got us back on the road before 5. Super nice and helpful. Thanks Guys.

Kudos to the service department that was able to get my son’s 2001 Ford Taurus back on the road after it devloped a severe oil leak. In spite of having to order in the parts he was back on the road within 24 hours and below the estimate

This dealership is Scary Disgusting. Any Body wants a Ford please don’t step in here. Worth Driving 4 – 5 hours. Use USAA or TRUECAR program and find a Dealership. I am surprised they are still in business.