Our roadside assist sent Bill out on a Monday night when our diesel wouldn’t start after a long cold weekend. Patty was who we initially talked to on the phone and she was very friendly and helpful. When Bill came out, we tried to get the car jumped but it wasn’t working because of other issues. Bill explained the issue(diesel fuel was frozen which can’t be fixed without a lot of heat on the engine which was not possible in a carport in single digit temperatures), told us what we needed to do, and helped us as much as he could. He was very professional and helpful and didn’t try and charge us for things he knew wouldn’t work. We appreciate the honesty and help!
Tory T.
Évaluation du lieu : 5 Redondo Beach, CA
I called Bill after I got my truck stuck in a small patch of snow on a fire road near Convict Lake in Mammoth. Couldn’t move the truck up or down without crabbing off the trail onto a steep hill! Every other tow company was low on staff or would not go off-road(it was a Sunday afternoon). Bill and his son Peter were able to get up to us easily in their old FJ, and expertly winch my truck square back onto the trail. We met them back in Bishop to pay and swap stories. Couldn’t have met a nicer or more capable pair of guys. Bill’s wife Patty was very helpful on the phone, and we ran into her at the Pizza Factory afterward and shared a laugh. I’d give this outfit six stars if I could. Thanks again!
Mike L.
Évaluation du lieu : 5 Los Angeles, CA
The name says it all. Bill himself came out and rescued me in my 2010 Corvette after a rabbit took out my front end. Every shop I called insisted that they needed to tow me on a flatbed truck, whatever that is, and was asking an astronomical amount. Bill came out with his truck and some special wheels and towed my baby to safety. While everyone else quoted an hour and a half, Bill came right out. In comparison to what the other companies were asking, I saved about $ 50.00. Thanks Bill you saved my life.