Bed & Biscuit

A wonderful facility that treats my dog like their own. As soon as we turn down in the drive way my dog gets so excited and can’t wait to go in.

I left my 12 year old Shih Tzu here for a long weekend and will never take him back again! I paid for a «Suite» since he is older and needs more quiet and alone time. When I checked in I asked to see his room and was told that the dogs were too agitated for someone to walk through but that I could take a tour when I picked him up. I now know that I should have insisted as I never would have left him had I saw the «Suite» beforehand.
I also had to pay for three full days since the facility does not open until 2pm even though I could have picked him up first thing Sunday morning. (If someone is there to feed the dogs why can’t you pick them up) So when I picked him up and toured the facility is was nothing like was described on their website.
The «Suite» was a larger kennel but still in the same general area with the rest of the barking dogs. On the website it was described as «Furnished with a large daybed with a bolster bed attached, hand-​crafted night stand that also provides food and water and Animal Planet broadcasting on a private television. A suite is the largest, quietest room we offer.» I have no clue how this room is considered quiet and the private television was a tiny TV from the 80’s attached to the ceiling of his pin and the only furnishings was a cot and a bucket of water.
When I picked up my poor dog at 2 pm his left eye was almost completely crusted over with green goop and my concern is that he either didn’t get fed Sunday morning or the person who fed him couldn’t have been bothered to wipe his eye. When I got home, 30 minutes away, I noticed that they had not sent his antibiotics back with him so he didn’t get his medicine this morning as I didn’t have time to drive back yesterday to pick them up.
I guess this place is better than having your dog stay in a crate all weekend but not by much. I will never take him there again and would not recommend to anyone I know.

I recently used Bed & Biscuit to board my two hounds. I would use the facility again if I must, but will not use them exclusively. The staff that I dealt with were friendly. The cost was ridiculous considering I wanted to board my dogs together, was told that there most expensive suite was the only one large enough, and then charged full price for both dogs! This is unfortunate since I could have paid the same price, boarded my dogs separately, and cost the kennel a room that they could have boarded to someone else.
I didn’t see the accommodations but was overwhelmed by the stink of excrement when walking into the front office.
I think my pups were cared for well while there, but will not be returning unless there are no alternatives.