We enjoy going to «the Lob» a few times a month. But the real reason we make the trek is because of Tracy our waitress. She is the best!!! Not only does she remember our preferences but she goes waaay out of her way to make sure that you are happy with everything you ordered. It appears that we are not alone either. Every time we go, other customers are also enjoying Tracy’s bubbly personality. Less you think someone put me up to writing this, the big answer is no. I don’t work for RL nor do I know Tracy personally although she makes you feel as though you’ve known her as a friend for a long time. Just wanted to give a shout out to a fantastic server making a very hard job looked incredibly easy.
Sam L.
Évaluation du lieu : 1 Mount Prospect, IL
Gave red lobster another chance and they blew it again. When I went inside to pickup my order I checked everything before leaving. There was no sour cream for baked potatoes which I asked for when placing the order, no lemons for 2 orders of stomp and 2 lobster tails and no biscuits. Really how do you forget the restaurant’s staple item. Once I got home 1 lobster tail and 1 order of shrimp looked and tasted raw! Ended up throwing away a $ 20 plate of food. Will never return here again! Hopefully the gm realizes he lost a potentially frequent customer as I was here less then a month ago. Just hoping I don’t get food poisoning
Ethan C.
Évaluation du lieu : 5 Bloomingdale, IL
I have food allergies, and they handled it very well. I had my dinner as perfectly as I imagined. The food was really good too. I had the Atlantic Salmon with their Pineapple Salsa… that was really really good. The waiter was attentive and was fun to talk to. He seemed to know a lot about what the restaurant serves, and seemed to know what was in it. He was extremely responsible with my allergies. I am certainly going to be returning soon!
Brenda M.
Évaluation du lieu : 1 West Chicago, IL
The waitress Hannah or Anna(I think she’s polish) is one of the rudest and unprofessional waitress I’ve ever had. Usually I go to red lobster for the exceptional service but this time I got shit service. She never refilled the bread and not even bothered to refill or drinks. Ignored us and got part of our order wrong. She was also doing another customers hair while serving us and that’s gross. We get better service at he chillis down the street. We were there for two hours with a toddler because she would take to long and brought us cold food to the table. Never coming to this location again.
M E.
Évaluation du lieu : 3 Wheaton, IL
Red Lobster over the years was a «lets go get some seafood there» because its the only place around with seafood. Still is… I gotta say that there menu has changed a little over time, for the better. Mrs. E, myself and little e went there for yuk yuks the other day for the all you can eat shrimp. Waitress was great, really took care of us. Shrimp was very good , with all the choices they had it was quite the meal. Would go again. Always liked their baked potatoes with the salt on the outside skin. Nummy num num.
Valerie S.
Évaluation du lieu : 3 Glen Ellyn, IL
Two stars because their menu looks delicious, their lobster cake puffs are to die for, and my server was a very sweet woman. I came because a dozen oysters on the half shell are only about $ 16.99 here, that’s less than what I pay for half a dozen oysters at my favorite oyster place. I decided to try out their oysters. They were served properly: promptly and on a bed of ice with a horseradish dip and cocktail sauce with plenty of lemons. However, they left a bad taste and texture in my mouth that I’ve never had when eating oysters. The manager was nice enough to take my plate back and take it off my bill for me. He told me it was four days since they received them from the Gulf of Louisiana. It was nice he was honest. I wouldn’t order the oysters again.
J W.
Évaluation du lieu : 4 Lombard, IL
We have been here a lot lately and it’s consistently good. I would have given 5 stars but the lobster was overcooked the last two times. Besides that the staff is very friendly and service is always quick. A family favorite for sure.
Marshall H.
Évaluation du lieu : 3 Carol Stream, IL
The food at Red Lobster is mixed results, sometimes very good, other times mediocre. One complaint I do have is that they do not take reservations for less then 6 people. Due to that when we go out with one other couple we never go to Red Lobster because the wait is so long on weekends. They need to change that policy.
Lee H.
Évaluation du lieu : 5 Addison, IL
I stopped by Red Lobster in Bloomingdale Sunday the 18th. I had a craving for my favorite Alaskan King Crab. It was one of my best visits ever to a Red Lobster. I wanted to pace my meal as it consisted of a tasty shrimp cocktail, my favorite buns with butter, a huge bowl of coleslaw, a Caesar salad, new seasoned boiled potatoes, a couple Jack and Cokes, and best of all, a pound and a half of King Crab, prepared to perfection, better than some really high end fancy restaurants. Five stars to the chef! I really wanted two pounds of crab, but wanted to save room for my favorite dessert, vanilla ice cream, chocolate syrup, and lots of whipped. Whenever I order dessert, I’ll always say, whipped cream, lots of whipped cream. Most of the time, the server will chuckle, and I’ll get a just a small amount, but this time, my server, Marilin C, buried the ice cream. The two tables next to me thought it was my birthday. We all laughed. Bottom line, a FIVESTAR meal, and a FIVESTAR server. Marilin C was AWESOME, throughout the meal, never once rushing me. She was probably thinking, this guy will never finish that dessert, but I did, every bit of it. She’ll remember me for sure. Marilin C, you’re the best! Check out the mound of whipped cream in the photo section.
Jack M.
Évaluation du lieu : 5 West Chicago, IL
Always good food and friendly efficient service. So much better than it used to be
Dave C.
Évaluation du lieu : 5 Carol Stream, IL
I am type 2 diabetic and knew I had to eat dinner soon. Me and my beautiful girlfriend left the house and quickly decided it was Red Lobster tonight. She said we’re going to have to wait a while in line. We had less than a ten minute ride, but I called Red Lobster anyways. A manager, named Ken G. took my call and said ask for him when I arrive. We arrived and walked in through a crowd. Ken was waiting for us and sat us immediately. Then the meal came quickly and was better than normal! Because of the fast reaction and great treatment by Ken and his staff, we will be frequenting Red Lobster more often! Thanks Ken, great job!
Yoshio A.
Évaluation du lieu : 3 Roselle, IL
I ate the New Orleans Salmon dinner. It was a blackened salmon with shrimp and a sauce that came with broccoli. My other side was creamy lobster mashed potatoes for an extra fee. My wife had a shrimp and lobster combo with green beans. We both had Caesar salad that was really good and had the garlic cheesy biscuits. I thought the food was ok and a little on the salty side. My wife thought the food was really good though. The service was decent. We sat at the bar to avoid a 20 minute wait and while the bartender was attentive and only had 3 other people sitting at the bar, the waiters and waitresses seemed to constantly bombard him with drink orders from the tables and booths. It was pretty busy and it was a Sunday night. The portion sizes were large and my wife got a box to take her meal home. I had one beer and my wife has a peach lemonade that she said was really good. I think the prices were pretty high. For our two meals with one drink a piece, it was $ 66 without a tip. It was an okay experience overall.
Winchester D.
Évaluation du lieu : 3 Wheaton, IL
endless popcorn shrimp a-ok THEONLYPROBLEM I HAVEWITHTHEENDLESSPOPCORNSHRIMPISTHEPRICE, THEAMOUNTOFPOPCORNSHRIMP, ANDTHESIZEOFTHEPOPCORNSHRIMP. $ 17.99 for endless popcorn shrimp — -TINY TINYENDLESSPOPCORNSHRIMP. with the fried coating on the popcorn shrimp the whole shrimp was about an inch and a half across. my dish had plenty of whole pieces of shrimp, but my dish had plenty of PIECES of fried shrimp to make it look like there was A LOT of shrimp. i did not have seconds of popcorn shrimp at this location, but i did have 2nds and 3rds of the cheddar biscuits. ANDTHEVERYNICEWAITRESSGAVEMEHOTBISCUITSTOGO. SO I TIPPEDHER6BUCKS. YIPPPPEEE for the size of shrimp that they were giving out they should charge $ 10.99. very nice and clean restaurant. very nice people working there as well.
Nelson M.
Évaluation du lieu : 1 Champaign, IL
Restaurant update How after 1 year this place has change. Even though red lobster has just been bought up and wants to become a higher end seafood restaurant they are far from reaching that goal. Our waitress basically made our experience terrible. Never have I heard someone sigh out lout when a 4 members of our party of 10 for my birthday ordered off the 4 course menu for 14.99+. She seemed annoyed that not everyone was eating a 20 dollar + entrée. She never came by to refill the water. She did not take the effort to put plates of new biscuits on the table but rather handed it to guest to put down. When someone ordered hot water we ended up getting a hot tea which they charged for of course. I emailed corporate and the manger has called me a few times while I was away out of the country. I look forward to hearing back on how they can explain this service. On top of this it was my birthday and all I could do was hold back the steam that was coming out of my ears. You may have lost my business forever based on this experience. How different my experience was over 1 year ago.
Marta P.
Évaluation du lieu : 2 Addison, IL
We had 4 adults and 2 kids in our party. We wanted a nice dinner outing in a family friendly restaurant. Our server was TOM. Seemed nice. Came up right away took drink orders etc.(I noticed his awful nails right away. He munches on them in the wait station I guess… Yuck! Bad habit.) Since we had kids with us we had a couple of requests and things we wanted to add to the order and he was very accommodating. When we were almost done I caught him on the way to the bathroom and told him secretly that we have 3 birthdays in our party. My sister just turned 35, my mom is turning 60 in a couple of days ad my daughter was turning 5! He just said«ok». Then he came to our table and asked if we wanted desserts. We were so full that we could not fit anything else so we said no, and then the nightmare happened… he said«ok, so we will just come back to sing happy birthday to everyone and I will bring you the bill». Out loud! In front of everyone. Tom, why would I catch you away from the table to tell you in secret that we have birthdays in our table??? Because ITIS A SURPRISE!!! I was so disappointed. But wait, there’s more… He brought two waitresses back and they sang Happy Birthday song, but there was no candle to blow. They do not bring you even a birthday cookie or a scoop of ice-cream with a candle! NOTHING! If he told me this I would be happy to buy desserts just so they can bring them with candles to blow. $ 200 spent for dinner and not even a scoop of ice-cream for birthday girls :( I will not be going back after this :(
Steve D.
Évaluation du lieu : 4 Addison, IL
I am a Red Lobster novice. I live quite near here but have only recently stopped in to try it. I kept seeing the advertisement for lobsterfest and had to check this out. I ordered the«Dueling Lobster Tails» and my S.O. ordered the King Crab legs. These came with a salad, vegetables, and potato. We started out with a sweet chili shrimp appetizer which was pretty good. A large portion of shrimp battered and tossed in a chili sauce. As for the entrée’s, My lobster tails were packed with extras. One had shrimp, one had a crab stuffing. Both were very good. I also had quite a few of the king crab legs. Also very good. Neither of us had any room for desert. Service was fine, place was crowded. This was on a Sunday evening. Overall, I give it four stars. I will return. Cheers to all
Catherine P.
Évaluation du lieu : 3 Schaumburg, IL
It is soooooooo time for an update and after last night’s debacle, I’m sad to report that the big R.L. is getting knocked down 2 tigg ol’ bitt… wait, no… inappropriate. 2BIGSTARS. When we walked in at 7pm on a Friday night, I expected it to be packed and having to wait for a while for a table and was surprised to find an empty lobby. Now I know why. I’m not going to write a mile long review with everything that went wrong, but the basics were: –over cooked apps –under cooked entrees –over cooked entrees –inedible entrees –a nightmare paying the check because of some computer issues that I suggest they fix before running any more transactions. «Super-Malissa» and the adorable manager(sorry, my dear, I missed your name in the insanity that was our night) are the only reason three stars are up there right now! Well them and those damn biscuits. Some pluses: –service –the biscuits rocked it –the glasses were kept full –oh, and we(and the staff) got to embarrass my nephew with singing the age old favorite«Happy Birthday»!!! Don’t worry, the birthday boy was perfectly happy with his meal and that’s all that truly matters but it would have been nice if we ALL could have enjoyed our meals. One more thought: improve your lighting, Red Lobster, you’re not an intimate fancy restaurant. Eating in the dark is for people in Vegas and restaurants trying to cover up something. Later, folks!
Heather D.
Évaluation du lieu : 4 Cicero, IL
I read an article that Red Lobster may be closing it’s doors. I hope it’s a rumor, because we have been coming here for holidays and birthdays since I was a kid. It would suck to think that the one place I’d challenge my dad to the huge shrimp feast is closing. I’ve had a lot of great memories here, and a lot of great food. I’ve been to a lot of Red Lobsters and I have to say I really like this one. Maybe because it wasn’t crowded(then again it was New Year’s Day) but also because we had a great waitress. She made sure our biscuit basket was always filled and that our drinks never ran empty. And this new dessert in a jar? Awesome concept. I had the Strawberry Shortcake. Yum! Everyone at this location is friendly and the food is great. I really truly hope it’s a rumor.
Misty S.
Évaluation du lieu : 4 Aurora, IL
I’ve noticed that the waitresses at this Red Lobsters are super friendly and that makes dining here more enjoyable. The best part for me is the basket of complimentary cheddar bay biscuits. They are SO good(moist and bursting with flavors, aka calories). Currently, they have a summer fest menu that includes several platters with lots of shrimp and lobster. During my last visit, I went with the Seaside Mix and Match 2 items for $ 12.99. I chose Crunchy Parmesan Ranch Shrimp and Shrimp & Scallops Linguini, both of which were good. It also came with a salad, which surprisingly exceeded my expectation of a garden salad! They cut up the cucumber and tomatoes into cubes and sprinkled on top of the lettuce. They also have happy hour deal — Take Five — Where you can get appetizers for $ 5 Mon-Fri 3−6pm. The 5 options include: sweet chili shrimp, SW chicken pizza, spicy buffalo chicken bites, crispy calamari and vegetables, and 2 shrimp tacos. This location gets pretty crowded on the weekends.
Jon F.
Évaluation du lieu : 4 Aurora, IL
The lobster pizza appetizer is back at Red Lobster, and that’s good news! This location offers very convenient parking and an interior that looks just about brand new(though I’m pretty sure its at least a few years old now). Hush puppies /dinner rolls are served and enjoyed a-plenty, lobsterfest lobsters are a crawling and a boilin’, mussels are steaming, and the fettuccine alfredo is flowing! The martini’s — we’ll go with one a piece… we had to get rid of something for a complementary fill of lobster tail this meal but they are still well made. All of these things make this a very successful trip to Red Lobster, but the cherry on the cake was our absolutely ~-stupendous-~ service that was incredibly friendly, knowledgeable, and attentive. …now if only I could remember how much better I like Maine lobster compared to rock lobster on the next trip.