Batteries Plus Bulbs

Feb. of 2016 Update:
After posting my initial (strongly worded) experience with this Batteries Plus Bulbs location, I was contacted by some higher management /​owners of the company in an effort work with me and resolve this matter. Super friendly folks — I’ll give them that. It sounded like they truly cared about the happiness of their customers; and their service recovery tactics were on-​point! When I posted my initial review, it would have been easy to get upset with me and take a more argumentative approach (I was pretty upset when I wrote it), but these folks were genuinely polite and cool-​headed with me as we rectified this situation. I’m changing my review from a 1-​Star to a (fairly neutral) 3-​Star, with the potential to go up from there later on.
I will be giving them another shot later on this year or next year despite what I said in my initial review. After working with the extremely polite /​friendly higher-​ups, I have to believe that this place will be on the mend and will more than likely be a much different store than the one I walked into a few months ago. Thanks again to the higher-​ups I spoke with for being calm and patient with me & for all your concern. I have a great appreciation for companies to respond quickly to customer reviews /​comments /​concerns /​complaints.
Best of luck to you going forward. :)
— - — - — - — - — - — - — - — - — - — - — - — - — - — - — - — - — - — - — - -
Brought a remote-​start FOB for my truck in to get the batteries replaced since it hasn’t been done since I purchased the remote start a few years ago, and I thought this would be a logical place to go.. .
Fairly friendly young men working upon entry, but the guy who helped me had to have been new b/​c he struggled like no other before him to handle this task. I was hoping that the more knowledgeable seeming employee would help him, since the (assumed) new employee was having trouble and verbalized that to his co-​worker. His co-​worker seemed like he was trying to give him some «tough love» on-​the-​job-​training by letting him figure it out on his own while he continued to help every other customer that walked into the store.
This would have been fine, if it didn’t take him the 45 minutes it took to get the thing «fixed.» After watching about 10 customers come in, get helped, pay, and leave — I just wanted to pay for the damn thing and go. As you can see int he picture, he didn’t even put the buttons back in right (evenly) — but I didn’t want to spend another 45 minutes in the store waiting for him to rectify the situation.
Also, $ 16.08 for this task to be performed is pricey (in my humble opinion).

I did 3 errands in 1 stop. Car battery replaced, phone charger and weather radio batteries. Great service! Thank you.