Eastland Suites

My visit here was for a company seminar. The room was very beautiful and spacious even though I didn’t get to stay in it for too long since our seminar was 2 days long. Good internet and direct tv.
The breakfast was cramped, no room to really sit. It was also in the «lobby» which is in an entirely different building from where I was staying. It’s about two blocks away and sadly it’s winter so it was cold to walk. It was also where the pool was, I didn’t get to swim since I was too tired.
Also I wasn’t informed that if I kept my key card near my phone (which I have a wallet phone case) it demagnetizes the key card. The first night of staying it stopped working and I couldn’t get into my room. Thankfully my boyfriend had his to get us in at 9:30pm. I called the front desk and they said I could get it switched. The second night it happened again! But this time my boyfriend wasn’t around and I had to walk to the lobby two blocks away at 9:15pm to get it switched. This was when they told me about it getting magnetized.
Overall a decent experience. But it’s definitely not my first choice.

I booked the hotel through an online service at a substantially discounted price — and I may have been given this sub-​standard room because of that.
After spending 30 minutes trying to find the place (it’s rather difficult to find, hiding behind a strip center), I checked in. The front desk was very clean and modern, but the area was heavily scented with perfume/​air freshener. Front desk help was very nice and check-​in was fine. I was directed to a separate building toward the back of the site. Ample parking, by the way.
The room was on the third floor of the blocky building; after having to swipe in, I used the very slow elevator to get to my room (heavily scented hallways again) — and found a space the size of my bedroom at home (and I do not have a large bedroom there). The queen bed filled most of the space, with a very small desk (too narrow to work on my laptop), a large dresser /​microwave /​fridge cabinet with a small tv, and a weird alcove that had a window and an air conditioner — but otherwise was wasted space! The windows did open (yay! Fresh air!) Poor lighting made it really hard to do any work, so not having space on the desk for my laptop became moot.
The room and carpet were clean, but the floor was rickety, moving with every step across the room. The door rattled constantly, even when the deadbolt was thrown. Wasn’t sure at first if people were in the hallway, or if someone was trying to enter! I finally braced the desk chair against the door to stop the sound. (Despite the need to swipe in at the front door, the rickety door made it feel unsecure, and I took my possessions with me while attending the work event.)
The tv was small, and the channel listing was very out of date (once I found it). After several minutes, I gave up, then realized I couldn’t do any work in my room for lack of space and poor lighting.
The bathroom was quite small (bathtub was quite small, and shower rod was low enough that I had to duck to not hit it with my head; the vanity just large enough for toiletries for 1 person) but very clean, but the towels were on the thin side. Not worn, just thin. I would have needed all three to dry myself after a shower — but as it turned out, that wasn’t a problem.
It wasn’t a problem because I couldn’t get any hot water! I was able to get room temp and cold water from the tap, but after running it for several minutes and not getting hotter water, I resorted to microwaving some in a cup in order to wash my face.
Breakfast, while free, is heavy on carbohydrates. If you want something healthy, you have your choice of banana or apple; proteins are limited to sausage.
Not all bad though: I have to say the bed was incredibly comfortable! And the windows could be opened for some lovely fresh air.
Had this room been at the standard price, it would have been outrageous; there are dozens of hotels in the area that offer better rooms and amenities — and at lower prices, whether booked through a service or directly from the hotel itself. At a discounted price, it was still disappointing: I couldn’t work in my room, I couldn’t watch tv, and I couldn’t even soak in the tub. After bracing the room door shut so it didn’t rattle, I slept well, but got up early and headed out after a refreshing wash of my face with microwaved water.
Not coming back, and definitely not recommending others do either!

I want another star– because 5 isn’t enough. Every person who we have had the pleasure to interact with was 100% professional and went above and beyond what could possibly be expected of them. Our group had 9 rooms and everyone of us LOVED the place. Spacious accommodations, great location, wonderf pool, well stocked — FRESH fruits at breakfast bar. Afternoon cocktails. These pros treated us like family

Always great when I’ve stayed here. Seems very private in a very public area…

Staying here for a college visit. paid $ 84 per night incl tax. Feels like a 5 star hotel. Beautiful furnishings! Comfy, soft and gorgeous linens. 2 free drinks during 5−7pm. Great friendly service. I would highly highly recommend this terrific place.

I would have given this place five stars had they not initially given us a room key to a room that was already occupied! WHOOPS. Luckily the poor chap wasn’t there at that moment, but when we walked in and saw toiletries out and an open suitcase in the room, we slowly backed out (with our confused dog) and went back down to the front to get a room that was vacant and had already been turned.
When we actually DID get a room all to ourselves, we were thrilled! It had a great set up, which has been hard to find with other extended stays we’ve tried, and a wonderful kitchen area. There was just enough stuff to cook and eat a decent meal. The grounds are pretty nice and green too.
The bed wasn’t extremely comfortable, but other than that and their faux paux at the beginning, this is a place I’d stay at again.

I love the stay! The room was nice and very very clean! The staff was very friendly and understanding. The rooms are nice would have been a great college apartment for me back in the day :). they offered breakfast but I didnt get to have any due to a meeting. Suggestion is to offer breakfast muffins in the rooms like they do with the coffee and also fruit for guest that have checked in. They also had free happy hour but I did not attend I went to a local resturant instead.

I just finished a four (4) day stay at this privately owned extended stay hotel. I have quite a few good things to say but also some not so good. So let’s have a little fun and alternate the good with the bad.
Good– The staff was uniformly amazing. Every person that «touched» me was friendly and competent. I was staying with a big group and numerous people said the same thing.
Bad– This place has a Conference Center and the food served (buffet breakfast or lunch & break snacks) was mostly substandard. If you have been to meetings in other places, you will be disappointed.
Good– My room was spotless and kept that way throughout my stay. I love clean and these folks did a great job.
Bad– This hotel has no restaurant and no bar. In addition the area around it is mostly low end chain restaurants. Stuff like Applebee’s and Olive Garden. If you are there for an extended stay and don’t have a car you may shoot yourself! In fairness they do have a shuttle that will take you to more distant restaurants. However most experienced travelers know that this is many times a pain in the a**.
Good– Very nice small pool.
Bad– Meeting rooms are very very basic. I get the feeling that if you wanted to do more than PowerPoint it might be a problem.
Good– This is one of those hotels that is many separate buildings on a nicely landscaped property. For my three nights my room was wonderfully quiet.
These folks are a lower cost extended stay hotel. This was a three star experience for me.

Nice clean place. Free wi-​fi is great. Free coffee and tea in room – thank you. Free breakfast – like Comfort Inn – but decent enough. Free happy hour 5:30 — 6:30 if you’re able to make those hours (I wasn’t over a 2-​night stay). Extremely close to regional airport (Bloomington-​Normal), 1.5 miles.
No facilities for dining or room service or any service otherwise – good luck on food. There’s nothing in eye distance except a KFC across the street. Buildings are spread out – it’s like a lot of quad-​plexes or townhouses, not like a hotel. You have to walk around parking areas to find your room. No help with any luggage if you need it. Front desk clerk tells me there are a lot of restaurants – but those are not in my walking distance at night in a town I’m completely unfamiliar with – as a female.
There’s a hotel shuttle from/​to airport, but it wasn’t available when I came in or out. Someone apparently called off, and only one person on duty 8PM in the whole place.
Good for families or people travelling with cars, and those maybe staying longer. You need a car to stay here and benefit from it. Not good for someone who depends on hotel services. No security afterhours that I could see. When you arrive and leave well after dark, it feels safe, but there’s nothing else there to protect you, except you hope it «is» safe.
In general, I would not stay here again for the purposes of my own business travel, here or in another city. It would be okay if I were on vacation or staying a week or so and had a car.
good buy.

Stayed here by requirement not by choice. It is not a bad place but I would not have stayed here if I was choosing. Breakfast area is extremely small. Several restaurants are located within walking/​short driving distance. There is also a hospital less than a mile away if needed. My biggest complaint is something over which the property has little control. In these lower cost extended stay properties with kitchenettes, there is always someone that has to cook something that stinks up the entire building. In this case, it smelled like liver and onions throughout the entire floor. Probably would rate this right in the middle at 2.5 stars.

We drove to Bloomington, Illinois for a Rickie Lee Jones concert. Could anything be bad about a trip like that???
Eastland Suites gave me nothing to complain about. There was more than enough room in the loft suite for the two couples. We weren’t there long enough to use the kitchen or even watch TV, but the beds were comfortable and all shower necessities were provided.
The grounds are well kept, though we looked out on the parking lot. That’s just the luck of the draw.
Breakfast was very typical for a hotel that provides a «hot» breakfast. They provided cheese omelets (think McOmelete) and sausage. The rest of the breakfast was just what one would expect — a waffle making machine, cereal, coffee, juice, small bagels, english muffins, toaster… you get the picture.
If we ever had a need to stay in Bloomington, Il again for a night we would definitely stay here again.

My only complaint was that the limo driver at the airport didn’t actually have a sign or anything on the car that identified him as being from Eastland Suites. So, he picked up another passenger on the same flight, and took them to the hotel, because they happened to just randomly ask if he was from Eastland Suites.
I had to call the hotel, and wait an hour for him to drop off the first passenger, and then come back and get me.
The rooms are nice enough, the meeting halls are pretty spacious, but I missed the convention’s opening dinner and introductions because of the mix-​up. That was a shame, because the dinner was supposedly great, but the lunches they catered through the week were awful — they were really just large snacks.
The area ES is in is pretty lousy — there was a grocery store, a Chipotle and a Jimmy John’s in walking distance, and some other strip malls. But, not really an attractive area.

I threw a surprise party at this hotel for my husband last weekend and they were amazing! Holly at the customer service counter was so friendly! She even let me get my room earlier than the usual check in time so I could start setting everything up! When I got there they had me down for the wrong room and Holly fixed it right away for me! We had a great time, the room was immaculate, the beds were comfortable and they give you lots of pillows! HIGHLY recommend this hotel!
The only down side for me was when I booked my reservation several months in advance the loft suite I originally wanted was not available. But the Studio King Suite worked out great for us in the end!

I stayed at this establishment for a few weeks while in town for business. I felt right at home. I had a suite that was quite spacious, clean, and quiet. I had a choice of watching tv in the living room or in the bedroom. I had a fully equipped kitchen so I could cook and not have to dine out. The management went wayyyyyyyyyyy out of their way to be sure I was treated like a queen. I plan on staying here on my next visit to Bloomington. It feels like home away from home.

DO NOT RESERVE HERE UNLESS YOU’RE OK WITH GETTING BUMPED AT THE LAST MINUTE!!!
I reserved three rooms for three nights (Thursday-​Sunday) for late June back in January. The hotel called me on Tuesday to confirm. Then, they called me Wednesday night around 5pm to tell me that they were bumping my reservations. Their stories were all over the place… ridiculous!
First, they said that I was one of the last 10 reservations made for that weekend and those were being canceled… which was a flat-​out lie because I know for a fact that I was one of the first reservations made for that weekend and I also know that people who had reserved after me had not been canceled (one of which was my own relative). We were all in town for a convention and I guess the hotel didn’t count on the fact that all their guests would basically know each other.
Then, they told me that they had a large group of windmill farm workers that had been living there for about a year suddenly decide to stay another six months. Fishy??? Don’t most companies that pay for hotels on a long-​term basis rent the rooms on a monthly basis? If that’s the case, then we shouldn’t have been affected… the end of the month was still days away from my reservation.
I left a voice mail on the general manager, Ray’s, voice mail and explained to him that the reason I had reserved with their hotel was specifically because we needed the rooms with kitchens since we had two small children (an infant and a toddler) with us… so, of course, they had milk and food that required being refrigerated. About an hour later, I called back because I hadn’t heard from him and was given his cell phone number so I left another voice mail message there. After having to call the hotel for three more hours to figure out what was going on because they weren’t calling me back, I was finally told by the front desk that we were being sent to a hotel without kitchens 40 minutes away (this hotel was only 10 minutes from our convention location) and that the manager was going to call me Thursday morning. Well, don’t be surprised… today is Tuesday and Ray still hasn’t called. Talk about poor customer service! Unfortunately, this hotel isn’t owned by any particular chain (it’s independent) so there isn’t anyone to really complain to. I guess that’s why the manager feels he can do whatever he wants and disrespect his clients in such a way.
Keep in mind that this is an extended-​stay type hotel (even though it’s never mentioned to you when you make the reservation) and that the general policy of ANY of these is to boot you out if a guest that’s already there decides they want to stay longer. If you don’t want to deal with the inconvenience of being without a room at the last second, then don’t reserve here to begin with. Not to mention… what kind of place can it possibly be if the manager doesn’t care about the guests???
There is only one other Eastland Suites in Urbana. I called to ask if there was anyone else I could speak with and they told me that they aren’t connected… there was nothing one could do about the other. Again, another reason that Ray appears to think he owns the place. Or… who knows? Maybe he does! But do we really want to be serviced by this type of person? I don’t think so!
I know I won’t ever reserve here again and I’ll be spreading the word as well. Reserving here is risky business!

I spent a week in Bloomington on business and this is where they put me up. It’s basically a long term stay hotel for business travelers. They have pool and a happy hour with free drinks on Monday thru Friday. Otherwise, no bar, restaurant or really any other amenities.
Rooms are fairly clean and have a kitchen. It’s really just a studio apartment you can rent while your in Bloomington.