Fox & Hounds Hair Studio & Day Spa

I’ve been going to Jessica for my pampering for almost a year now! Trust me the time has really flown by! Jessica has such a wonderful attitude and personality! The ladies at the front desk have always been so nice! Love this place!

I’ve never heard anything but great things about this place, so I decided to try it out for a massage and facial for my birthday. The massage was okay-​nothing bad or special. However, my facial was the worst I’ve ever gotten. There was no extraction, no exfoliation. She basically washed my face and then put a mask on, washed it off, and put another on. She left them on so long that I feel asleep, but that still wasn’t enough to fill the whole hour and it was only a 45 min facial rather than 60. It wasn’t very expensive, so I guess you get what you pay for, I was just disappointed in their spa services and won’t be back.

I’ve been coming here off and on for various services over the years. They’ve done some remodeling but unfortunately it doesn’t seem to have had a positive impact.
Went for a massage and while it certainly wasn’t the best one I’ve ever had it was just okay. There is a heavy focus on adding additional services once you are there. And the other reviews are accurate that you will hear a lot of noise during your massage.
What really disappointed me today was the attitude of the staff. It took a good five minutes for anyone to say hello to me when I arrived and when someone did finally speak to me, it seemed like she was doing me a favor. As I was waiting another staff member walked by and pretty much looked me up and down in a very rude way, as though she didn’t approve of what I had on, which was nice jeans and a casual top.
Overall I left today feeling like this place thinks just a little too highly of itself and it was a huge turn off. Will not be returning.

Great service! Loved my hairdresser and my hair looked great after cut and style.

F&H Remodel is amazing — but the service is what is spa*tacular! F&H is my spa choice when I need pampering. You’re given great attention from the moment you walk in the door. Jessica, my esthetician, is fab…

I went here for the first time to get a 60 minute massage. While the massage was not bad it was also not the best. The room was cluttered with fliers and promotions for additional services, there is a crockpot just sitting on the counter for towels, and you can hear people moving around outside the entire time; in my opinion that’s not the most relaxing. One of my biggest complaints is how they structure their pricing on their website all prices are listed $$$ and up… I understand they do this to allow for flexibility but you end up paying more than you planned for but don’t know it until services are complete. I would suggest asking the final price when booking to limit surprises if you are price conscious.

Having just moved to town, I visited F&H for the first time for a Brazilian wax. Right off, the receptionist greeted me with genuine warmth, offering me a drink and settling me in with the paperwork.
Jessica, my esthetician, could not have been better. She provided a numbing spray, which helped tremendously, and she also used hard wax, which, in my experience, is the least painful method, much less painful than soft wax with strips or sugaring. We had a great conversation, which is important, because anything that keeps your mind off things is a great help. She made me feel more comfortable than I have ever felt with a new esthetician.
I highly recommend F&H and Jessica. Overall, it was a great experience.

This place is amazing. Everyone on staff is friendly and they always greet you with a smile and offer you something to drink. They are so professional I’ve been going here for years and I can tell you I’ve never had a bad experience. I Always leave Fox and Hounds as a satisfied customer.

I went in for a pregnancy massage here since the website said they offered them. I’m still fairly new to the area so I called to see if they still did them. The girl on the phone was really nice and I specifically asked if they had the pregnancy bed where I could lay down on my stomach. She said they did and I requested that. When I got to the Studio it was a neat older atmosphere. The floors were wooden so they were really squeaky. You could hear people talking outside of the rooms (for me it’s not a big deal since I have kids at home), but for some people looking for a really relaxing massage this isn’t your place. You hear people walking around, doors closing, people talking, kids chatting, etc. The massage bed was warm so that was nice. The masseuse Amber was very nice and did a great job. The problem I had was that I didn’t get the pregnancy bed, so I started out on my back (which was great for the neck/​head massage) but then I was told to lay on my right side and then my left. I did get a pillow to put between my knees that went to my ankles but I felt duped from my massage because I was not able to lay down on my stomach with the bed that would accommodate that. I didn’t realize until after I was already half way into the massage that I wasn’t going to be flipping over but simply laying on the side. Which was the whole reason I didn’t choose other locations for a pregnancy massage.
So if you don’t mind the distractions and don’t mind not getting what you’ve requested then this is your place. If you’re expecting a quiet, relaxing atmosphere and if you’re pregnant and want the pregnancy bed then I would suggest going somewhere else or ensure before laying down that you’re getting what you expect.
Would I go back? Maybe for a hair cut but not another massage.

I have only ever gotten massages here, so my opinion is based solely on that aspect. If you’re looking for a deep tissue massage, definitely ask for Casey. Hands down, the best deep tissue massage I’ve ever gotten. Suzie is very nice too, but I think her style is more for relaxation than for getting serious knots out. Spots fill up fast so making last minute appointments might leave you with someone you aren’t familiar with.

Went there because I had a gift card and needed a haircut. The girl I go assigned to was young so I thought she’d relate to me more as I’m 22. Totally wrong. I asked for what I thought was a simple bob and got my hair thinned out and chopped all the same length. I got an old lady haircut which is a total bummer, now I have to wait and let it grow out until I can get it cut again by someone who doesn’t solely cut 50+ year old women hair. Super lame. Do yourself a favor and don’t go here for haircuts.

I get my nails done here and my hair done someplace else. All of their nail techs are great, you can’t go wrong. Where you can go wrong is when they schedule you with one of the hair stylists that also do nails — they are not as professional. Ask for one of the dedicated techs (Darlene, Stephanie, Marissa, and a couple others) They have good massage chairs, a great polish selection, and everything has always been clean.
I got my hair cut and colored once when I first moved to the area and was not impressed; the stylist was 20 and from a nearby podunk town, and my highlights ended up looking, um, not stylish. I know they have great stylists, just ask for one with more experience!

New to town and it took awhile to find a place that did hard waxing (most places you talk to receptionist that probably aren’t sure). But I did find this place.
My appointment was with Jessica. Loved her and really liked the place. Not the best location for me personally, but this will still be my new spot.

Went here for the first time recently, and had an overall good experience.
I think the most important thing for a hair salon is customer service, and it seems that the management at Fox and Hounds would agree. Most of the staff is very friendly and helpful. Great Job.
Prices are a little above average but not by much. There are certainly more expensive places in Bloomington.
All things considered, I had a positive first experience, though I don’t plan on going back. First Edition is just a little more expensive and much smaller and intimate; though if I ever need a back up this is it. Would definitely recommend it to anyone.

Very pricey for a men’s cut and brow wax. Atmosphere and décor is very dated and smells of hair product. Customer service from front staff was unwelcoming and did not make me want to return. Would not recommend for men, especially.

I’m from out of town and was very nervous to trust someone other than my usual stylist with my highlights, after reading some reviews decided to give the place a try. While it wasn’t the exact same as my usual highlight I was very happy with the results and would return again.
One thing I would say is that the salon itself is a little outdated, doesn’t really have the salon feel I’m used to. But my stylist was very nice and friendly and I was happy with my hair which is what really matters!

I’ve been coming to Fox and Hounds for many years and I’ve always received top notch care, attention to detail and amazing customer service. Several family members and friends of mine frequent this establishment as well. Personally I’ve had a facial, mani /​pedi and just about every hair service imaginable here. (Not a perm… do people still get perms?)
One of the things that I love about the salon is they really want to make you happy. Not sure who to choose for your service? Give them a call and ask. Not sure if you can pull off that cut, color, style? They will let you know their opinion. It’s like having kind but honest friends who will help you look your best. Also, It is a family business, which is truly rare now.
I’ve lived in NYC, LA and now reside full-​time in Chicago. I’ve met some other nice stylists, but believe me when I say that it’s hard to find another Fox and Hounds. So Bloomington-​Normal, be grateful for what you have!

I booked appointments for pedicures for my friend and I last week. The staff was helpful by most standards but they were not interested in really being enthusiastic about your presence or questions.
We had good pedicures. I cannot complain about the cleanliness, technique or ambience.
My negatives were the bathroom was overflowing and smelled terrible. So bad we had to hold our breath while going to the bathroom. We complained at the front desk — they gave us the impression that this is a frequent concern. The bathroom was not the cleanest bathroom I have been in.
The other issue I have is I called and booked an appointment over the phone, the same issue stands if you book through their website. They do not indicate the price differences. I was billed $ 12 different then my friend because she had a Level 3 Pedicure person and I had a Level 1. Never at any point while online booking the appointment or calling to change/​confirm the appointment was this made clear nor was it even indicated as something they do. That was really annoying.

I’ve been coming here for about 3 years now and I’m just as happy with them, specifically my stylist Tara, as can be. She’s a true professional –I’ve only had one cut that I didn’t absolutely love, and I went back and she was great, and generous, about fixing it. She’s also super friendly without talking your ear off. In fact, if you are someone who doesn’t like awkward conversation with relative strangers, she is the best. Some visits, we barely speak a word. Other times, when I feel more chatty, we’ll chat for a bit, and she’s perfectly friendly and fun.
I’ve recommended her to several friends who are now regulars of hers, too. I love Fox and Hounds, love their downtown space, their involvement in the community, their reasonable prices and quality goods, but I especially love Tara. Highly recommend!
PS: You can book online now!

I recently moved to St. Louis, but find myself continuing to drive to Bloomington-​Normal to get my hair cut and colored by Tatjana. She is fantastic. I am always happy with my hair, both the cut and the color. Not only is she extremely talented, she is always really nice.
I also highly recommend Darlene for manicures and pedicures. My nails always look great and they last a long time. She is always very patient with my indecisiveness too, I usually change my mind about what color I want a good three or four times.
I have also had the occassional massage and facial at Fox and Hounds as well and am always impressed.