Honestly, this is the best McDonald’s that I have gone to due to the consistency and quality of both service and food. I started stopping at the drive thru here on my morning commute to work and almost always order the #13(steak, egg, and cheese bagel) with a large root beer. My meal is always hot and fresh and never once has there been an error with my order. Even though the quality of the meal is above average, wait times are minimal and I in fact have never had to wait for my food in the morning. I have never had a problem with my drink tasting flat or lacking syrup, one of the more common problems that I encounter at other McDonald’s drive thru locations. The staff is very friendly and actually quite jovial in the morning. Staff at the food pickup window remember me now and greet me warmly in the morning. Communication amongst coworkers seems excellent from the viewpoint of a customer. As previously stated, this is the best McDonald’s that I have encountered. It takes a lot for a fast food restaurant to impress me this much. Although this McDonald’s is on my way to work, I would definitely go out of my way to stop there even if it added time on to my trip. So many restaurants in this chain are inconsistent in the quality of their food and employ staff with customer service skills that are lackluster at best, so the countless positive aspects of this location stand in stark contrast and are quite refreshing. I will definitely be returning to this McDonald’s for as long as they maintain their vastly superior customer service and food that tastes much better than their other locations!
Kimberly M.
Évaluation du lieu : 5 Chicago, IL
Best morning crew! I would go out of my way just to be served by this friendly crew, with consistent service!
George N.
Évaluation du lieu : 1 Blue Island, IL
Worst service ever. Drive through is extremely slow. It’s been made worse after they added dual ordering stations in the drive through. The lot is too small for the traffic here. Lets talk food. You know what they serve. However, I’ve never lucked into hot food here ever. On a good day, you might get luke warm. Stay away. There are better McDonald’s than this one.