Mattress Firm East Boca

i’ve made 2 visits to this store in the last month. both times i purchased mattress’s and can’t say how pleased i am with the friendly, non salesy and educated customer service. thank you steve gold for making this mattress buying extravaganza a pleasant one!

Worst experience of my life. BED BUGS!!!
I purchased a NEW or what I thought was a new box spring from this corrupt company and somehow ended up with a used one INFESTED with bed bugs. Completely ruined MY mattress as well!
The aftermath of trying to resolve the issue with this company was by far the most horrific part of my experience. There was 0 sense of urgency in the matter and they did not seem to really grasp the damage that had been done… They made me feel as though I was overreacting and crazy. Mind you I just moved across the country and now have no bed and can’t stay in my room because it hasn’t been exterminated yet…
I would never suggest this place to anyone!!! This could easily happen to you!!! Don’t do it unless you want the bed bugs to bite ;)

Tim is an angel. This is a very pleasant place to buy a bed. The staff is very helpful without being obnoxious and there’s a pretty huge selection of both spring and tempur-​pedic mattresses.

After a terrible experience at furniture store, my girlfriend and I decided to stop here to see what was offered.
Kaitlyn greeted us at the door, had us in a mattress that we both loved, and had us out the door within 30 minutes. She was very knowledgeable and great to deal with. Super friendly!
She price matched our mattress to a competitor and gave us the additional 10% off, saving us hundreds off of what we would have paid elsewhere.
We got our mattress today, on time, no hassle, and the delivery guys were great as well. Definitely recommended!

Kaitlyn was great! Couldn’t ask for a better experience.

I had a very good experience here. They were not pushy at all in trying to sell me a bed and they helped tremendously in coordinating shipment to Texas for me and my fiancé. I then switched the time and they went out of their way to accommodate me. Top notch customer service!

We have recently moved to Delray Beach from California and had to get mattresses for two bedrooms. We were so happy to pick Mattress Firm in East Boca. Sam the store manager was very low key and very honest in his recommendations. He explained the differences between pillow top and regular mattress as well as the new type of memory foam. We bought a Beautyrest Recharge Queen for the master and wanted to see if we could live with a Queen. The mattress was comfortable and affordable. A month later we returned and spoke with Sam. He remembered us and said that the mattress set we bought was quite popular and people really liked the Beautyrest. (both mattress sets were under $ 899 each and we got a discount for). We really think this mattress set is the best for the price, We’ve had a Beautyrest that lasted over 15 years, and we bought a more expensive set for twice as much which lasted 4 years. The best part was Sam. A nice guy who didn’t try to make us buy something more expensive. I’d recommend this store and Sam to anyone.