Nilsy Design Services

Took a linen sport coat to get dry cleaned and pressed. 4 days later went to pick it up and when I got home I noticed it was still wrinkled with the same wrinkles that existed when I dropped it off. I took it back to be pressed, AGAIN! The young lady said they would redo it at no change, but blamed it on the dry cleaners where they send the clothes. I had my doubts that they sent it out because of the same wrinkles that were still on it. When I returned to pick it up again it was still winked but not as bad as before. They gave me some excuse that it’s because it’s linen. Granted, I know linen is difficult to iron but they’re professionals and I can’t imagine the don’t have to tools to do a proper job. Anyway, I gave up and just left, thinking to myself that I would never return. When I got outside in the sunlight I noticed the same stains and spots that were there the first time I dropped it off, which I hadn’t indoors. This just confirmed my suspicions that they never sent it out to be dry cleaned. They just covered it in plastic and changed me for it.
They are close to where I live so it would be convenient to patronize, but will drive the extra distance to get better, and honest service.
If I could give a negative star I would!
Avoid these crooks!

I have taken many things to be tailored here and received adequate service. I found it to be a little more expensive than some places but not too outlandish. The last time I brought a garment to be altered, it was not ready when I went to pick it up. I was scolded for not looking at the time arranged for pick up; I did not understand that it took one week and 6 hours to make a few adjustments. Then I went to pay for the alterations and was scolded again for not having exact change. Lastly, I was accused repeatedly for stealing, something I’m not accustomed to, regardless of my explanations I did not take anyone’s property. I am sad these circumstances occurred, since it is difficult to find a tailor, but I will not be returning.