why 5 star?! — cuz he thinks my review is really hurting his business… the guy calls me about this review after i’ve completed the business with him. I have no further interest in doing or referring this business, however the gentleman from this business CALLS me directly discuss about this review. I answered him sure, and he wanted to know why i gave him bad review! well, look at my experience! vehicle delivered 3 – 4 days late. made me wait 2 hours when driver said«be there in 15 minutes». he thinks that 2 hours delay is «COUPLEMINUTESLATE»? wow, i’m shocked. here’s my original review — - The guy is a decent guy. But I have no faith on the delivery service of the car. The delivery day has been pushed everyday for a week. Everyday is the false promise of «will be delivered tomorrow». The guy tries hard to work with you but, hey we need the car delivered as promised. There was outsourced company, seems like they cannot get the correct contact number for 10th time. Person named Luba(?) is very rude. Overall communication on delays are non-existing. Delivery time even to the hour they state is wrong.(«Will be there in 15 min» won’t happen for another 2hours). Delivery guy did not deliver the vehicle at the location. He made me meet him at the near by PepBoys. They state the delivery was delayed due to truck breaking down, They could’ve easily let us know head of time so we can prepare for at least a rental car… If you need to transport your vehicle, this isn’t your service to pick.