Sunglass Hut 2813

Great customer service, Very helpful cleaning my glasses as well as going out of her way to help me !

Went on my lunchbreak to get a pair of glasses that I bought back in May fixed. They didn’t have the part to fix them and they are only 6 months old. The handle just broke off and fell into my hand. Boooooooooooo
Danny helped me and landed up giving me a new pair of glasses. I was overjoyed! My friend was so impressed with his service that she subsequently purchased 2 pairs of sunglasses.
A+ to this experience.

The last thing I expected when I walked in was to do more work than the employee.
The first time i visited the store I wanted to get a screw tightened in my Sunglasses that i previously purchased from them. They did not have the screw and asked me to call the manufacturer to have the screwes shipped to me.
Fast forward 3 weeks.
I return to the store screws in hand for the manager to install. She refused to because the store policy is that if there is a new customer in the store possibly willing to purchase sometehing, the old customers that do not want to spend any more money come second. So I wanted for over an hour for 5 customers to come and go and buy nothing before the manager put the missing screw into my glasses.
In all, I think ill pass on ever coming here again