Transport Connection

5÷3÷2016: This morning I received a message from Bill Avrich indicating that I must change my review on Unilocal in order to prevent «legal action» from a civil lawsuit. Per Bill Avrich:
«This is your FINAL notice that unless your slanderous review is immediately removed, I will be seeking both actual and punitive damages against you, as you are personally liable for your comments. This is something that I would not take lightly if I were you.»
Please be aware of who you are dealing with if you decide to work with Bill Avrich. Best of luck Bill Avrich.

Bill kept in constant contact with me. He explained everything in detail for me. He was able to get my car moved right away. I will definitely call him if I need to have another car shipped.

Earlier today, I called Transport Connection. There was no answer, so I hung up and planned to call back in the afternoon. A bit later I saw I had a new voicemail message — I checked it and heard an angry message from a man named Bill claiming to be the owner and president of Transport Connection. He berated me for having the audacity to call his business number and not leave a message, and scolded me that if I was too lazy (his word) to leave a message, I shouldn’t have called in the first place. He sounded downright furious.
I don’t know much about the transport service that Bill provides. It may be excellent, for all I know. It’s clear, however, that his customer service skills are deplorable. I’d hate to be in any situation where I had to work with him to resolve an issue that came up with an auto transportation that he’d coordinated.
I should have checked the reviews here first.

Would be giving this guy a –5 star if I could.
Asked Bill how this transporting vehicle works because it would be our first time transporting a vehicle, he was RUDE, «drive it yourself then.»

If I could leave zero stars I would. I just called for a quote and when I thought I could do better and said «I think I might be able to do better» he screamed «You’re a fucking cheapskate» and hung up on me. Then I called back and he said «I fucking hung up on you, don’t fucking call me back».
Class act. Must be from Florida. All the best kinds of people live in Florida.

I called this business this morning, but the call went to voicemail. Rather than leave a message, I chose to hang up and call another company. Later he called me back, yelling, «Why did you call my voicemail and not leave a message?!» Caught off guard and not knowing who he was, I said I don’t know. To which he responded, «Well, you’re an idiot, don’t call my number back.» I called the number back to see which company he was representing. When the voicemail greeting came on, i immediately made the connection… He’s the company with all the bad reviews. Makes sense. I told him that he was the idiot, and his bad reviews are well earned. He called me back and left a 40 second voicemail, which I chose to delete rather than listen to, but I’m sure it was classy. Grateful for the horrible telephone interaction. I’m sure it saved me from a nightmare of a business transaction.

I wish there was negative stars you could leave But alas there is only one. I never had to write a review in my life but this guy the «CEO» Bill, Emailed me a quote every day sense i started to look for transport for my car (about 6 emails). I kindly emailed him back and asked to stop emailing me everyday and I found other shipping. He turned around and wrote me back «No I am not emailing you everyday» and I wrote back and I shouldn’t have I should have ignored it but the voice in my head said what the hell… «Yes you are can you stop its unprofessional»
Then this jerk decides to call me a rip me a new one. Calling me a idiot, Obviously I hung up on him and now he’s still emailing me. Don’t use this guy please save yourselves I’m so happy i didn’t choose him. It could have made this process more difficult.

I have never been so insulted in my life. I called to get a quote to ship my car and didn’t receive an answer so I didn’t leave a message. Why did Bill call me back and go off on me. I am like this man is crazy and rude and doesn’t know what good customer service is. I am so glad he didn’t answer the phone when I 1^st called. I would not want him to handle anything I have.

I have used Bill to transfer my customer Infinity from Southern California to San Francisco
I received best and fastest service
Called Bill in the morning and in the afternoon carrier was in my driveway and my customer car was on the way. I will definitely recommend and use him again.
Thanks Bill.

Unilocal doesn’t allow me to leave a negative rating, so 1 star is the lowest I can get.
I want to ship my car from OH to CA, and I got a quote from Bill Avrich from Transport Connection, and later I decided to go with another carrier and I sent a polite response to him:
«I am sorry that I used another company, thank you for the offer though.»
And then I got an email in a few minutes from
saying:
«That’s because it’s your nature to be a cheapskate and that’s why you will always get screwed in life. You should’ve gone to either Wal-​Mart or Costco. I’m sure that they both could’ve beaten whatever low-​ball offer that other boiler room shit-​hole company got you in the door and scammed you with.»
I have never seen a person as rude in business and I am just glad I didn’t go with his company in the first place.

I called the number provided and the man answers aggressively hello, this is bill, we then got disconnected, I was then called back by a rude obnoxious man, who says you called? I said I was calling for car transport, he says yeah, we’ll that’s me bill, I’m the owner! Well, I said politely no thank you, he abruptly got belligerent and cursed me out and said f@$@ you! A hole! Wow! This man is still open for business?! I haven’t even given him my money yet can u imagine?, he must not have a mother or a daughter! I have never been spoken to this way?! Good luck, he’s a horrible human being

Unfortunately I can not leave zero stars for this company. I called the company in regards to a quote for shipping a car and the owner went on and on about the industry and I nicely explained that this wasn’t my first time shipping a car. He then said well it’s gonna be anywhere from 1400 – 1600 dollars I explained to him the quote from his website said 1055 and he told me that it was just a quote and he was the owner is then said okay well that’s fine we will just go with the other company he then said you won’t go with anything you filthy fucking cheapskate because when I see your name on the board in gonna fucking laugh he then hung up. He really needs to work on his customer service skills even if it wasn’t for him cursing me out I still would not have done business with him because he was so rude, I have never had to do business with anyone so rude

Bill called me promptly and explained the entire process of how transport brokers help facilitate customers who are looking for a car carrier to ship their vehicle. I had never shipped a car prior so I was in unknown territory. He was honest, told me upfront what I should expect to pay for my requested route and followed up with me once he located a carrier. He even put me on the conference call with the carrier so that I understood upfront the final cost and confirmed with the carrier that there would be no unknown hidden costs upon delivery. I truly felt Bill was looking out for me and my best interest and provided excellent customer service every step of the way. The broker fee I paid to him was money well spent and I would highly recommend Bill at Transport Connection to anyone looking to ship their car.

Wow this guy is the rudest most self obsessed person I’ve met in a LONG time!
So I get a quote from transport reviews, great price. Leave a message on company’s voicemail, get a call back a few hours later. The owner/​salesman/​representative instantly states that is not the actual price, it’ll be higher.
He goes on about how his company is «number one in the universe», how he drives an «aston martin and porsche», and how he offers the best service, which is why his price is higher than the rest.
I question why his deposit is so high compared to others, he says «what kind of question is that».
In the end of the conversation, he says «i can tell you’re cheap by your name, goodbye» and hangs up the phone!
LOLOL yeah man best service in the universe. This is how you win customers.
0 stars. Don’t believe transport reviews, this guy is a total douche. Waste of time and effort.

Unfortunately Unilocal does not allow me to give Transport Connection zero stars. This owner, Bill Aldrich, is INSANE. And i apologize to any insane people I may have offended. Do not ask for a quote because that requires you to give your phone number and the owner will call you and harass you (and not in a salesman customer servicey way).
Let’s see… He called me a whore. Told me to get the dick out of my mouth and several other profanities. He called me about 7 times this morning. All because I had submitted requests from several companies and whilst listening to his voicemail message I realized he was more expensive than others. So I did not leave a voicemail. He called back 5 minutes later and left me a very nasty voicemail, cussing and getting angry that I did not leave him a message.
I was flabbergasted. I looked back at his email and saw a convenient web site where I would be able to read and post reviews. I obliged and posted a review explaining the voicemail and how his customer service is not up to par with my standards. And now here we are! I am now being harassed by a mad man. STAY AWAY!
Side note/​small update: My review was deleted from Transport Reviews and all Bill’s glowing reviews give him top scores… which is odd… They also all use the same types of language as shown in the copied and pasted emails of Bill on the filtered reviews who so kindly shared their unfortunate encounters.
You can also look him up on the Better Business Bureau. I have supplied a photo of the nice F he has received. If you scroll down you can see he has had 17 complaints filed against them, 9 of which he has failed to respond to. Good Day!