Fixitpro

Don’t bring your iPhone here. I had a crack in my screen, and my husband noticed that screen they put in wasn’t fitting properly. The new screen was not rounded, so it stuck out a bit. The blonde lady that worked there insisted that it’s supposed to look like that, and showed us her phone which looked the same. She must have changed here out as well. As we were arguing back and forth my phone started to flicker. She replaces it with another one of their screens, and again it fit the same. Needless to say My broken screen fit back perfectly. There was no weird tiny gap and the glass didn’t stick up from the bottom of the phone. She broke my button in the process, but the other lady working there glued it in place. Unfortunately after that ordeal we found out that the Apple Store fixes iPhone screens for the exact same price.

They originally quoted me $ 50 to repair the cracked glass on my daughters S4 Galaxy. The DIY repair kits sell for less than $ 15 on ebay so that sounded fair to me but when my daughter and I met at the mall the price had gone up to $ 95. We decided to go for it since we were already there and had it done while we went to lunch. By the next day a bubble formed in the middle of the screen and before we get back to the mall the new glass cracked. The Fixitpro people refused to honor the warranty offering to do it again for $ 75. These people are overpriced, use substandard replacement parts and don’t honor their warranty.

Accidents can happen when they do, the financial damage can be daunting. Even with damage insurance that has declining deductible, it can still be $ 149.99 to replace your phone. While there are some DIY kits on the internet, they can be complicated and may leave you with more of a mess than what you had previously. Then there are ‘those’ places at the Mall. Sure I was skeptical, who wouldn’t be right? The names and the faces change all the time. How do you trust someone to do the right job and feel comfortable. Well, I now have the answer. I stopped by and spoke with Irena on Friday night. She was friendly and helped guide me through the onslaught of questions that I had. We returned the next day to a young man who was in middle of doing a repair. He was also very nice, Hannan, he greeted us and provided with a quote and time-​frame. My daughter’s iPhone 4S had a significant crack or two running through the front screen. He said he would be willing to replace the screen within 30 minutes. We did some shopping and returned to the FixitPro kiosk and he had completed the work as promised. The work done was excellent and professional. The end price was $ 63 with tax. The FixitPro Kiosk on the lower level by the kid’s playground is highly recommended.

Go somewhere else to get this done. I went in to replace the screen on my iPhone 5S and they did that for me, sure, but the guy broke the Touch ID sensor in the process and put on a non-​Apple third party screen that put a noticeably larger drain on my battery. What’s worse, he refused to admit to breaking the sensor when I confronted him about it (it was working up until I handed it to him and I noticed it was broken as soon as he handed it back) and kept giving me these shoddy explanations for what went wrong and how to fix it, completely refusing to refund my money. I eventually had to just go to Apple and pay them to replace the whole display including the home button to fix the Touch ID sensor. Even though the kiosk manager for FixItPro said he would pay for any charges Apple gave me for fixing the Touch ID that he had broken, he changed his tune as soon as I came back with the $ 129 repair bill, giving some bull excuse for why; «you didn’t do what I told you.» I had to argue with the idiot for another twenty minutes before his friend at the register just called me over and refunded the original price of the screen replacement I had gotten there. The manager swore and talked smack about Apple, too. Very unpleasant guy.
I’m thinking I’ll just stick with Apple’s technicians if I want to get stuff like this done in the future. This is what happens when you trust non-​certified techs.

These guys are the best in the business. Gave us a great discount for a completely destroyed iPhone 5c. Fixed it like new in 20 mins.

Fix it fast! Phone is completely shattered and they fixed it in less than 5mins! Highly recommended!

Not only did they fix my screen but they have a variety of options to make it unique and it was all done in such a speedy pace. The customer service was great, too. Overall satisfied :)