Harbor Freight

Be careful what you buy here. They sell junk and knock off, poorly designed equipment parts then they screw you by not standing behind them. If the item breaks after 90 days you are really screwed because they won’t even listen. I have bought 6 replacement swivel wheels for a cart that have all failed and they don’t care about reputation or customer retention when their cheap stuff fails. Never ever shopping here again! Buyer beware!

Tools are generally of pretty good quality. I get a bad one once in a while but for the price, I get it. The folks are friendly for the most part, they help you find what you need in short order.

Exchanging our 4^th defective pump. At least the young man who hand trucked it in was polite. These 4 exchanges have cost me 5 hours of precious time. Maybe this one will work?

I’ve called the store to put something on hold because I was in California. I asked the clerk to hold it until the next day. The clerk said it will be on hold until the next day. When I showed up at the store the items were sold and the store had sold out. Now I can’t get the items. I should have purchased them in California but I trusted the store in Boise. The clerk at the store was very rude and unapologetic. Totally unprofessional. Well never shop there ever again.

Cheap tools but gets the job done. Maybe not the the type of store for general contractors but a lot of the tools I buy here I’m not going to use more then 2 – 3 times a year. So the $ 20 tool set I buy at harbor freight is just as good for me as the $ 100 set at Home Depot.

Have spent hundreds here in the past but was disgusted by the manager who would not work with me on exchanging my sprayer with no receipt. Really?, the item was brand new in the box but some 12 year old Chinese worker forgot the nozzle in the packaging. The clerk felt bad and wanted to help me, but no go. I shall be spending my money elsewhere from now on.

I’ve been to a lot of HF’s all through Washington, Oregon and Idaho. This location I think has been the most frustrating for me. They’re layout doesn’t conform to the other HF’s I’ve been to so navigating the store can be a bit tricky. Lines are always extremely long and painful. Make sure you get everything you need the first go-​round because if you missed even something small you have to wait in line all over again. It’s hard to get help at this location, I see people running around the store but asking for assistance is like pulling teeth. If you do ask «where can I find this or that» you typically get a finger point with a «it’s over there» for direction.
Still it is harbor freight and the best deal on tools in this area. Boise is lucky to have this location so for this reason they are awarded «A-​ok» 3 stars.
ps. A little trick I learned and will pass along. If you go to your public library head to the magazine rack. Car and Driver, American Woodworker, Popular Science and a few other magazines have HF 20% off coupons near the back. About every two months I drop in and make a bunch of copies so there’s never short supply on the discounts.

Harbor Freight has a huge inventory of tools, equipment, and a bunch of other knick-​knacks for doing any and every project/​job you can think of. The prices are low, and most times the quality isn’t great, but good enough to pull an engine, auto body, weld, paint, sand, etc…