JCPenney

This is a very nice store. Someone stepped in front of me in line after I had waited a while and the clerk spoke up, I appreciated that.

My grandmother gave me a $ 25 gift card to JCPenney’s for Christmas so I had no choice but to use it. Since we just moved to Boise, we decided to buy something for our house. We went twice before deciding that we wanted a knife set. The same lady helped us both times, Rhonda. She was very nice and helpful (I give her 5 stars). They were out-​of-​stock on many items so we ended up going home and ordering the knives from the webpage and then going back to the store to pick them up. Rhonda was there again that night.
The only reason my review gets knocked down two stars is because of the lady who works in catalog. I called to make sure our order was ready since I did not receive a confirmation call or email, and she was so rude and nasty on the phone– not like Boise at all. When we arrived in the store we knew it was her working behind the counter, not only because of the anger in the voice, but because of the evil death stare she gave all the customers. If you hate answering the phone and dealing with customers– don’t work in customer service. Duh.