Jos A Bank

Store will close this month for good. January 2016
The Meridian Store will still be going on. Larisa will not be at that store. Look her online or email her
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They have very nice men’s clothes but extremely poor customer service (especially for that fancy store in downtown)
My fiancé and I were looking for suit for wedding, when we came in I believe there were 2 people in the store. So we chose 2 men suits (for $ 700 and $ 800) and I can’t say that we received any assistance. Then we went to fitting room and this guy was just following us behind and we felt like he thought we wanted to steel something.
While we were trying these suits on, our assistant decided it’s lunch time! I went to back room because I needed white shirt and that small pocket scarf. So he decided to finish his sandwich quickly and he didn’t even clean his hands before touching clothes!

Went into this store to exchange some items, and was disappointed with the behavior of the store manager Scott and Salesman Steven. I needed assistance finding a different size, and after Steven couldn’t find it, he returned to the counter to complain to manager Scott about a customer who had just «Wasted his time and not bought anything». He continued on and on about problem customers and how he hates it when people waste his time and don’t buy. The manager complained also about the customer and this went back and fourth for a few minutes while I was just a few feet away. I was disappointed with their lack of professionalism and complete lack of care for their customers. I waited until they were done complaining and went to check out after finding my size. Eventually Steven did find my size and color, but Manager Scott was no help. I walked in to do an exchange and possibly buy some additional items, but ended up returning 2 of the 3 items i came in with.