I went in looking for a new pair of running shoes and though I did not find a pair that fit as I had hoped the employees on the floor were more than helpful and eager to help check out all of the options! Great customer service and great downtown location.
Dave L.
Évaluation du lieu : 5 Ojai, CA
Hey my wife love this place! The team is so friendly you feel very welcome and the prices are extremely fair. Definitely recommend it if you’re in Boise
Nicole W.
Évaluation du lieu : 4 Denver, CO
I pass this location often when i’m wandering around downtown and i finally popped in looking for a long underware shirt with a turtle neck. The staff was very helpful, and showed me all around the store, different options and mostly pretty high price points. I liked all the different options and sports available, If i lived closer i’l shop there more often.
Sanglae L.
Évaluation du lieu : 1 Los Angeles, CA
Dishonest shop, cutting corners way too much to rip off their customers. Back in 2011, I bought $ 450 brand new Felt Café 1 cruiser. I got into an accident with warped rear wheel and bent fork. The handle bar was completely intact and undamaged. So I bring my damaged bike in for repair, I was asked to pay upfront for new fork and new rear wheel for $ 150, fine. Then I came back 2 weeks later to find that they have replaced my handle bar with a different used dirty handle bar. The allegedly ‘new’ fork looked like someone did a rough spray paint job with no gloss at all. There was no way it was a new part shipped from Felt factory. Rear wheel was just fine. When I asked about the handle bar, they said it was bent so they had to replace it(!!). They did put some garbage handle bar on my bike to siphon my intact handle bar for another bike. Trust me, I examined the handle bar meticulously after the accident and it was still perfect. When I asked them to give me my original handle bar back, they asked for another $ 80 or so to order a NEW one. When I was moving out of Idaho, I had to ask them to pack up the bike and ship it to CA over the phone. They asked for $ 150 shipping and handling, I thought it was fair given the dimension and the weight of the bike. I gave my credit card number, they ended up charging me $ 200. The guy Kyle seems like a good guy on the surface, but I think he’s part of the scam. Overall, highly unethical, dishonest people. They deserve no customers.
Adan C.
Évaluation du lieu : 2 Boise, ID
I have had a few good experiences here, but my last visit sadly was a disappointed. I have been an avid cyclist for 7 years now, By no means am I an expert, but I am not a novice. I was made to feel ignorant by a staff member and found multiple of his comments offensive. I was simply looking to replace a few tubes and it was made into much more of an ordeal than it needed to be. Needless to say I left and went a few blocks to the other bike shop nearby.
Andrew M.
Évaluation du lieu : 5 Boise, ID
Great staff, great servives and great prices. Came in here on a whim to get my kids tire fixed and found people who knew what they were doing and talking about. I will be back.