Westco Martinizing has upped their game. Previously, there have been some concern about the friendliness of the employees and lost items etc. I have only been going to them for the last year or so, but have gone on a regular basis and have always found the employees to be friendly and efficient. And, thankfully, none of my items have ever been lost or misplaced. In fact, my clothing is always ready at the appointed time and skillfully cleaned. So, I am happy to say the trend of misplaced items and cranky employees appears to have been addressed – at least for now! Hopefully, this continues! Get to it!
Judy R.
Évaluation du lieu : 1 Matthews, NC
If you value your clothing, time, and money DONOT use this dry cleaner ! I have had clothes submitted for dry cleaning that have come back looking worse then when I dropped them off. Not only were they not clean, several had broken buttons and stains that were not evident when I dropped the clothes off for cleaning. Their answer to the broken buttons was«not all buttons survive the dry cleaning process». I have had hundreds, if not thousands, of items drycleaned over the years, and have never seen a process as destructive to clothing as I experienced at this store. Customer service is nonexistent at this location.
Joe R.
Évaluation du lieu : 4 Boise, ID
Great staff here! In addition to taking care of my basic dry cleaning needs, they were able to fix my two favorite, hole-filled pairs of jeans that I believed to be irreparable. Overall, the price was more than fair and the service was excellent. Bobbi at the front desk deserves major kudos!
Jason B.
Évaluation du lieu : 3 Boise, ID
I like Martinizing in general, and this location is convenient with mostly friendly staff(some very friendly and helpful, some just a tad crabby…). The prices are hard to beat, which keeps me coming back, and they have same-day service, which is a must on my kind of schedule. I will say that they’ve have lost one of my shirts on two occasions, and their auto-button replacement policy isn’t always employed. That said, they found the missing shirts, so no permanent harm done.