Zamzows

The petco next door treats their birds a lot better. The cockatiel at zamzows is very sick and needs to see a vet (the bird is also overpriced at 150, most cost 70 – 100), the budgies are in way too small of a cage and are aggressive, and the lovebird only has 2 dowel perches (which will cause arthritis and other issues) and 1 toy. I will only shop at Zamzows for their bird pellets that my budgies eat, but will switch them to something healthier soon, and will boycott zamzows unless they give their birds some toys and attention.

I walked into Zamzows on Federal Way today at about 11:15 on Oct. 2^nd. I had a boxer and a havanese on leashes. I was looking for winter dog coats. I walked in… no greeting even though I was the only customer and there were 3 people behind the counter. I walked up and down the pet aisles 3 times and nobody at the small check out area even acknowledged that I was there. Finally, after my 3^rd pass by them, I asked where the dog coats were. They were on the opposite side of the store hidden behind another cash register station. So, here I am with 2 dogs who never are on leashes, trying to get dog coats on them when I glance over to the cashier station and the same 3 people are visiting and the young girl with the long blonde hair is casually drinking a coffee. I found coats that fit both dogs, bought them and left. I have never seen customer service so poor at any Zamzows that I have ever visited. The manager at this store needs to shake up the employees and get them them to realize that flirting isn’t as important as customer satisfaction.

I love this place! My German shepherd was itchy so bad from the nature domain food I was feeding him from Costco. The employee there recommended grandma zs fish and potato. With in two weeks his coat us so shiny and he hasn’t scratching much. Thank you !!!

This rating is only for the grooming service, not the store. I’ve been there twice in the last couple of months and both times a groomer (the same one) was being really rough with the dog she was grooming. The dog was Unilocaling and she was grabbing it’s leg and pulling him/​her around on the table while yelling at him/​her. It made me so sad. I stood there and watched thinking if she knew someone was watching she would be nicer, not so. I was there again, and the same thing happened. I would definitely not take my animal there for grooming. I’m not sure why this woman is working as a groomer when clearly she has no patience for animals.

Well, I tried the the Zamzows lawn program and would not recommend it. My lawn is in the worst shape ever. My water bill double trying to get it to come back. I went to the meridian store to get out of the program. I told the young manager I just want my money back and take me out of the program. I was trying to stay calm and told them just refund me I dont want it, refund me and I will leave. He smirked at me and then I got pissed. He refunded me only $ 60 of the $ 100 I paid for the program, because I only brought back one bag. When I got home I looked at the web site. I called and talked to a manager at another store and he told me I should have been refunded all my money. I went back to the Meridian store and asked to be refunded all my money. He smirked again and told me I can only be refunded for what I brought back. I told him what the other manager said so he called over the assistant manager. I started talking to the assistant manager and the young manager stuck his hand in front of my face and started talking to the assistant manager. I told him never to put his hand in my face while I was talking. I ask them how i can bring back a product that destroyed my lawn. I said if my lawn looked great do you think I would be here. Only after I told them I was going to call Gregg Schneider @208−465−3630 ext # 1120 on Tuesday when he is off vacation and started to walk out. Then the assistant manager said to refund me. I will never believe Zamzows about anything they guarantee because you have to make a scene for them to refund you! I will not again buy another product from Zamzows. I will also make sure to tell anyone I can about their lawn program. I would have went away quietly had they not tried to rip me off after I ask for a refund. I would not even written this review. This product may work for some but after the way I was treated at the Zamzows I am done with them. I am still pissed about the $ 150 meridian water bill I have trying to get my lawn back. I have spent alot of money at this store and now they will never get another dime from me. If I could give them a negative 5 stars for customer service I would. Jim Zamzows needs to work on his people’s customer sevice, commercials might get people in the door but customer sevice is what keeps them!!!

I’ve been hearing the commercials for Zamzow’s constantly since I moved to Boise a couple years ago. I heard pretty much only good things about this local company. I know it’s more expensive than Petco, but I figured that since I put the effort in to eat healthy myself, my brand new Chocolate Lab puppy deserves the same treatment. Zamzow’s has top quality dog food and treats as well as toys and a groomer on site. I got the Master Chief (my pup) fluffed up and smelling good for only $ 25, which is cheaper than a lot of places. I don’t mind spoiling The Chief, just so long as he grows into his name.
The Manager, Rich, was a great help in getting me squared away with lawn care stuff too. Email reminders help me plan out when to fertilize my lawn. Summer is coming and I don’t want my lawn to look awful like it does now. Anyway, Zamzow’s is local and top quality. There is a large staff that can almost take you on individually. It’s worth the money if you can manage it.

Love Zamzows! I attend their classes when I can and use their lawn products for almost all of my lawn and tree/​shrubs maintenance. If I follow their directions, I get great results. Most of their employees are super knowledgable and can answer all my questions!

If I could give them a negative star I would. The groomers at Zamzows have no idea how to treat dogs. I took my sweet boy into get washed and trimmed up, and they told me to come back at 5:30 to pick him up. I explained that he was nervous, but they just ignored me. About an hour and a half later I get a call from them and they tell me to come get him. «He’s ready to be picked up.» I said, «Wow that was fast.» They went on to explain that they hadn’t bathed him or brushed him, but they had shaved «part of his butt,» but he was out of control and couldn’t be handled. And then they told me they wanted $ 40 for «their time and effort.» My husband went to get him, and I wish I could post a picture of what he looked like… they had literally shaved two small patches down to the skin… and that was it! They had also terrified him to the point where he followed us at our feet for hours after being picked up. This from the kind of dogs that small children literally hang on him and his reaction is to lick them. My husband refused to pay the lady… to which the woman told him it was «on his conscience.» He just laughed and told her that what she did to our dog will be on her conscience. When I took him to get fixed at K-​9 Wash n’ Go (
) they couldn’t believe what had happened. He was even more nervous this time, but they fixed him right up. «Nobody knows AT Zamzow’s» should be their slogan when it comes to pets… never again.