Wingstop

Really wanted to like this place but my husband really likes garlic parm wings and this was bad for that. But first the positive: the location is clean and has plenty of space to come in with friends to watch a game. Customer service was also really nice, and you can watch them make everything (kitchen is surrounded by windows).
But unfortunately the food has to be good. The wings came out hot and on time: that’s where the good experience stopped. I had a to-​go order, so as I’m walking to my car with the food, I kept getting these awful whiffs of something nasty and pungent, like some business nearby had fertilized their lawn. I’m not exaggerating here, it smelled like rancid feet. I was horrified that the smell was coming from the bag. Got home and told my husband he had to eat them outside or in the garage. No way was that smell coming into the house. (It was pungent garlic and grated parm like you get from a plastic container).
They didn’t smell as bad up close so he did eat a couple. They weren’t meaty at all and what meat was there had a dry, wood-​like texture. They were SERIOUSLY overlooked.
We won’t be back.

Bad! If I could give zero stars I would. Sauces are far too salty. Boneless wings were rubbery. First and last time for me.

First (and last) time ordering from here. I ordered bone in garlic-​Parmesan and lemon pepper wings. Hubby got garlic-​parmesan and habanero-​mango boneless wings. First off, he was given the wrong order, and they’d tried to call him to let him know. He had left his phone at home, so did not realize until he got home. Anyway, after he got the right order, it was time to sit down and eat! And oh boy, was I disappointed! My wings were dry and there was no flavour to the garlic-​parmesan wings. What so ever. The lemon pepper ones were better, but not by much. Still very dry. Hubby’s boneless «wings» were much more flavourful and less dry. Which is ironic, since normally breastmeat is dryer than leg meat. It’s like my wings were fried multiple times. The slimy wings you get from Domino’s are better than these wings. I’d expect better wings from a place that specializes in wings…

This is a fast casual chicken wing place. The selection is simple: boneless and traditional wings with about 12 sauces, french fries, and a few sides.
Everything is cooked to order, so my meal was nice and hot. I got 5 boneless Hawaiian, 5 boneless Spicy Korean Q, fries and a drink for about 12 bucks. The fries were really good; the wings were really really good. There was enough sauce to give a great flavor, but it never felt overpowering.
The wait was about 10 minutes. The place is pretty clean. There are 3 pretty big TVs you can watch while you wait.

AYFKM?
Slow slow slow!
Stopped for a quick pickup simple order!
They won’t take my online coupon from my phone and wasted almost 50 laps of the Indy 500!

Online, placed an order for 100 wings and sides… Ready for pickup in just 15 minutes. Cooked to perfection, all 4 flavors. Service was extremely friendly; even helped me to my car. I recommend and will return!

Wing Stop has flavorful wings for a decent price. It’s more of a fast food place than a fancier restaurant. I like the boneless wings better than the traditional. The traditional wings seem to be on the small side.

GREAT FOOD && SERVICE !!! Love the fact that one of their cashiers speaks Spanish so helpful very satisfied

Undercooked food + rude staff. I’ve been here twice, both times the employees seemed lost and the wings were undercooked. Buffalo Wild Wings is a much better option.

First time I ordered boneless wings and they gave me regular. The wings were also over done. For what you pay the wings don’t have much meat on the bones. They also take about twenty minutes to make your wings.
Second time I went I ordered online because I know it takes a long time for the order and guess what, the manager forgot to put paper in the printer at the restaurant. So they never saw my order. So I had to wait an additional thirty minutes for my order. Only thing I got out of it was five free wings and a drink. Manager doesn’t care at all about the customers or employees.

So glad this place FINALLY opened up. Now I must agree with the other reviews that the staff is young and may need some additional customer service training. Aside from that. The wings are ALWAYS good. I only get one kind which is lemon pepper. I’ve tried other flavored at other Wingstop locations but they don’t compare to the lemon pepper. Now as far as the wait is concerned, it is pretty long even when I called in ahead of time. Some kinks along the road but it’s to be expected for a new restaurant. I won’t crucify them though. I hope they stay around though… all of these restaurants in this area are closing «temporarily» but never open back up. *shrugs*

I have been going to the Wingstop in Naperville for a few years now and love the wings. I was so excited when the Bolingbrook store opened. I have been there three times and disappointed two of those visits. The service is terrible-​I think all the front staff are barely in high school and have no customer service skills. Last order was for 50 wings and they were all over cooked. I would have taken them back if not for having hungry guests. Wingstop needs to kick it up a few notches if they want returning customers.

Yes, this one just opened and you can tell. Very disorganized and under-​trained staff! Shortly after my arrival they gave 2 orders to the wrong customers and both customers had to drive back to wait for a freshly made order. Wing Stop should have given each customer a complimentary «something» for their troubles. It took me 23 min. to receive 5 chicken wings & order of fries. When I got home they gave me «boneless» instead of the «classic». Also their «original hot» tastes way too much like «Louisiana Hot Sauce» which I think they again made a mistake. They need better ventilation, I came out smelling like grease and my coat still smells like grease! I wish them well and hope they get their act together and the quality of food must be kicked up more then a notch!