I stopped into this fabric/sewing machine shop just because I was in the area and needed needles.(I live well over an hour away) Since then, I have made several thousand dollars of purchases from them. The owners of the shop are nicest and most knowledgeable entrepreneurs I have ever met. The level of service they give you is beyond excellent. I have no problem with driving over an hour to get there for even minor purchases, even though there are sewing shops all around my location. Also, they offer unlimited free lessons when you buy a machine, which is extraordinary.