A1 Grill & Pizza

Ordered through Foodler while I was in Boston for PAX over the weekend. Couple things:
1. The person who answered the phone when we called to verify delivery was extremely rude and refused to even answer our question about whether the order had been put out for delivery yet.
2. The pizza wasn’t bad, to be fair, but it was lukewarm, not sure if that was foodler or the restaurant though.
3. The antipasto salad I got was disgusting and had spoiled lunch meat on it. Also who puts baloney on a antipasta salad? But honestly disgusting, the lunch meat was bad, the lettuce was brown in places and their idea of «italian» dressing was olive oil in a plastic container. I threw the whole thing out.
Next time I’ll just order chain pizza when I’m at the BCEC.

This place is awful. Waited over an hour and a half for my pizza to arrive. When it did, it was lukewarm. I had to microwave food that was not yet even leftovers. To top it off, this is probably the worst slice of pizza I’ve had in Boston. Avoid at all costs.

I ordered on Foodler the other night and was surprised by the speed at which they delivered my order. However, the accuracy was far from correct. I ordered a bacon cheeseburger and received a «regular» cheeseburger with no bacon, lettuce, tomato, onion or any condiments for that matter. I don’t know in what world that constitutes a burger but it was rather sad that I paid money for something so unlike any burger I have ever had.
If only that were not the end of this… When I called to ask about the order the man who answered the phone was very rude the conversation went a little like this:
ME: I explained that the order I was sent was incorrect and missing bacon…
The Guy: in a harsh tone «What do you want me to do about it?»
ME: Silence then «Um.»
The Guy: «Well what do you want me to do about it? Send you bacon?»
ME: «Maybe a refund?»
The Guy: «I’ll call Foodler and give you a refund on your missing Bacon.»
He then hung up on me before I could even respond. I did receive the refund within the next few hours but, I will never order from them again.
Customer service is VERY IMPORTANT and this man should not be answering the phone, the sub-​par burger would have been no big deal because the calzone was rather tasty… but if as a company, you have people who are answering the phones that are rude to the customers they do not need my money.

i called and ordered from a1 grill and was late not tomention ice cold proportions arent the best and never will order agian

Never received food but still charged my card! Said they called and left messages but never received ANYTHING!

Ordered from A1 a few times and its not bad. Their steak and cheese sandwiches and cheeseburgers were borderline 4 star.