Courtyard Boston Downtown

Our room was on the 6^th floor, which was newly renovated. The bed and pillows were comfortable and the room was sizeable. The bathroom was small and there was no room on the sink to hold any toiletries, which was annoying. The elevators took ages to come up, as it was a busy Saturday night.

When you’re at a Marriott property you expect a certain level of hotel. And this hotel just did not live up to the Marriott name. There was only one elevator in service and there was construction outside until nearly 11pm. In Boston construction is supposed to stop at 7pm. This is again Boston ordinances and for a light sleeper like myself was not a great way to spend a first night in Boston. i had a room on the street, but at the 9^th floor could still hear the construction noise.
The rooms had been recently renovated and while the room itself was fine for a single person, the TV channels kept going in and out. It really didn’t make any sense for such a big city. It might have had something to do with the construction. Like I said I think they were again Boston ordinances, but along the lines of other reviews, this hotel does not live up to the Marriott name.

Great, conveniently located hotel. I stayed here with a group of friends about three months ago during a trip down here and the only issue was with the elevator not working properly.
I am currently staying here while on another trip to Boston and they are still having problems with the elevator. It is a little sketchy, hopefully they get it taken care of.
This location is right next to club Royale. While my room has not been wall to wall with the club (I haven’t experienced any noise) I know others have complained.
Overall, clean, nice hotel to stay in. I will be returning.

The lobby is nice. The staff are terrible. The rooms are recently renovated, but the building is old and you hear everything. I had the bad luck of getting stuck with a room that had a connecting door and I could hear the person that my neighbor was on the phone with. I could not get any sleep and hotel staff was unfriendly and unwilling to help.

Warning: do not host your event here unless you want noise distraction from the club downstairs!
I attended a gala at this hotel on Saturday. Okay food and friendly staff, but what bothered me was that halfway through the event, the bass from the Royale nightclub (it is either next door or downstairs) was pounding horribly throughout the entire room. This was happening during speeches, so it was VERY distracting.
I get we are in downtown Boston, but this is the first time I’ve been to an event at a hotel where outside noise practically ruined the event.

Stayed here while on a business trip. The lobby is nice, thats all. The rooms are tiny, it was hard to move around in the bathroom it was so small. The walls are paper thin, you can actually hear EVERYTHING that is going on in the room next door. The noise of the club downstairs does not help. I was on the 8^th Floor and could hear the people next door, the music from the club and police sirens all night long.

The newly renovated rooms are pretty nice and check in was easy. The bartenders were super friendly, but the breakfast wasn’t very good at all. The one male server/​hostess with classes and dark hair at the buffet was extremely rude and actually yelled at me for grabbing orange juice because I thought it was self serve. Everything else was great, but taking a quick walk to Panera Bread down the street would probably be much better.

I haven’t ever had a bad experience with a Marriott property, so I booked this hotel for a weekend getaway with my husband, via
, without consulting with Unilocal.Apparently that was a bad idea. I will even go as far as to say that this would actually be a one star review if it weren’t for the wonderful staff at the front desk who tried their best to fix a not so great situation.
We decided to taxi in since parking here cost $ 49/​day and were greeted promptly by the door men upon our arrival. Checking in early was a breeze, we were given a newly renovated room, and wandered up to drop off our bags. I noticed a couple of knicks/​scrapes in the walls, but overall my impression of the room was that everything was fine.
When we came back at night I started to slowly realize that this was not going to be a great experience. First of all, the toilet was not bolted to the floor, so every time we used it, it made a horrible sound-​which cannot be safe. Then I realized there was long black hair all over the blow dryer bag, I removed some of it with a tissue so I didn’t have to look at it, but I mean, it was covered, so I was grossed out. Then we were then awoken around 4 am to what sounded like two guys breaking into our room, but actually it was just two guys in the hall way talking to each other.
There is actually a nightclub next door that you can hear bumping through the walls in the elevator, but thankfully this sound didn’t travel into the rooms. I was apprehensive about that, but it didn’t matter, I could hear anyone coming or going down the hall, doors slamming and the people above us stomping around. I’m a pretty sound sleeper, but this was too much for me.
Then the next morning while I was showering, I just happened to look up and spotted several short black hairs on the ceiling. Gross. So then after my shower, I did what I should have done the night before and checked the bedding… yep. There were hairs in the fabric and I almost puked. I stopped by the front desk on our way out for the day and asked if they could have the cleaning crew pay close attention to those three areas and the woman I spoke to was super apologetic and offered to switch me rooms or comp me breakfast, but we had an appointment and had to go so I didn’t have time to do either.
Upon return to the room I noticed everything was cleaned and put away, but all the hair was still where it was before we left for the day. So I called the front desk, she apologized again and switched us rooms. I appreciate that, and I appreciate that she sent someone up to swap out our keys. The second room was up a few floors and was tiny, but had a nice view, was hair free, and had a safely bolted down toilet. However, I was again awoken by very loud female voices around 2am, then by people coming and going around 6am and 7am. Needless to say, I was very happy to sleep in my own bed last night when we got home and actually get a full night’s sleep.
In summation, it is a very nice location, they are mostly done with the renovations and the lobby is quite lovely, also being right in the theater district was very convenient to our trip. But I simply cannot recommend this hotel to anyone based on my experience here this weekend.

Worst hotel experience! MUST READ!
We stayed here for our anniversary. I paid over $ 250 a night ($ 1700 for the whole visit). While we were out visiting the city my 13“Mac book air was stollen out of the hotel room. The general manager apologized but states there is no cameras in the hallways to monitor the rooms or guests safety. Go somewhere else! You do not want to pay money to have your personal privacy and security violated.

I really liked this hotel. The room was gorgeous, as was the rest of the building. It is a bit pricey but you really can’t beat the location. Parking is also a little expensive, that is the only reason they are not getting five stars. The staff was friendly and helpful, and the beds were comfortable! I will definitely stay here again!

Are you kidding me?! Marriott Courtyard Boston Downtown is immediately next door to a nightclub and if your room is on the side of the nightclub the BASS can be heard all night long.
The front desk can’t do anything about this BUT THEY COULD MENTION ON THERE WEBSITE THAT THIS HOTEL IS LOCATED NEXT DOOR TO A F-​ING NIGHTCLUB!

Nice facilities and friendly staff. Parking can be a bit steep (I think it was $ 45 overnight) so you might want to find a cheaper lot nearby and walk over.
We were greeted with smiles upon arriving. It was early so we were just going to drop off our luggage and check in later, however, the receptionist asked us to stick around for a moment so they could see if anything was available. We told them we were here for an event, and were coordinating with several people staying at different hotels. A room was available, so we checked in and dropped off our luggage upstairs. Later on, someone brought by a personal card welcoming us to the hotel, and wishing us a good time at our event. The attention to detail was nice! And they left some chocolate covered pretzels that I munched on later, too.
The rooms were nice and clean. The lobby is gorgeous, and there’s a sitting room across from the front desk that has a fireplace and vibrantly colored décor. We didn’t explore the rest of the hotel that much since we were in a rush between things, but it was a comfortable stay at a convenient location.

Not great hotel.
When we were taking a shower, the shower bulb suddenly exploded and could not use it anymore. Bit far from the main town, but close to China town.

First off — to whomever is reading this review, please note that Courtyard Boston Downtown is currently undergoing a complete renovation of their facilities — from top to bottom so if you are staying here I would suggest making sure you ask for a newly renovated rooms.
That being said, I stayed here this past weekend and despite what some of the other negative reviews have mentioned — my stay and experience was completely different.
We checked in, had our car valet parked (for a fee) and walked into a newly renovated lobby. Bright, airy and modern, I headed up to Check-​in and although it was 11am, were able to check in early. Kudos to the staff of the Courtyard — from valet parkers to the front desk and the cleaning crew, all were pleasant and very helpful. Their appearance and attitude was always cheerful and helpful.
Our room (queen size bed, away from the elevator) was clean and although not that spacious, it was perfect for my needs — which was sleep :). The bed was comfortable and I loved the option of several pillows of various firmness. Although the bathroom only had a shower, the water temperature and pressure were spot on.
Should you be spending more time in the hotel — the lobby boasts a Starbuck coffee bar and a restaurant where I saw several people enjoying a cup of coffee or a meal. Another nice perk was complimentary Boston Globe in the lobby so you can catch up on the news of the day.
I love the fact that the hotel is right off the highway, close to the T and centrally located to both Chinatown and the Theatre District.
Highly recommend as a place to stay in Boston.

The building is amazing and the price in Boston for location is outstanding… However as soon as you leave the lobby your experience begins to downgrade, and quickly. I have stayed here before, and have always been a 3 star but affordable stay — -this week the bar was dropped. And so I must share what went down. As a platinum elite member, I feel like I have to represent.
So once upon the 15^th floor, my experience grew worse. Please see the attached photos which show the IMPENDING FIRE in the outlet. The room smelled like cleaner and mold. The bed was slanted, and I tried even sleeping sideways to feel better. Yes, I also spend most of the night feeling like I was going thru menopause. That was because the temperature of the room went from 53 – 84 every forty minutes. It was also wonderful to feel the windows whistle as the cold winter night knocked on the glass.
The staff was nice, and of course the free drink is swell — -BUT IT DOES NOT MAKE UP FOR A CRAPPY SLEEP. That’s one of the only responsiblities of a hotel, to give you a comfortable place to sleep. And they missed the mark.
TO MAKE MATTERS WORSE – I seem to have hives on me the next day — -awesome stuff. nope

Very accommodating here from the minute we walked in the door just before an historic blizzard settled into the Boston area. We need a rollaway bed — done. We need a couple blankets. Done, and when the very polite, friendly housekeeper hands them to me, they are warm! So far — great! This is an older building but it’s clean and the rooms are nice with some GREAT views of Boston.

We stayed here for one night. It was a standard Marriott, although the building is on the older side. By no means luxury, but for our short stay it sufficed.
The room: Clean and a decently sized room. Nice large desk and armoire. The bathroom really felt dated and lacked counter space (A girl needs her bathroom counter space).
Location: It is closest to Chinatown. Very convenient to walk to good dim sum spots. Easy access to public transit. I think it’s biggest feature is its location.
At the time this was the best deal we could find and sometimes you get what you pay for. However my next visit in Boston I’m upgrading to a different hotel.

I stay almost exclusively in Marriotts. This location has made major improvements! The lobby has been renovated and looks amazing. I can only hope the rooms are next, as they leave little to be desired. It’s not bad, but it could be better.
My major complaint is the young man who works as a barista in the lobby starbucks/​bar. Every morning (4 mornings) I ordered a hot green tea. He moved at a glacial pace, does not greet you, no thank you, nothing. It is a big difference from the super helpful and polite front desk workers. The blonde manager was also very polite.
Great location. Close to most everything.

re: One Night Stay
VERY Nice Hotel. For me, this was super convenient to Chinatown and not too far from the Church & Wedding Reception I had to attend. Staff was super nice, nice furniture, and very clean.
The one negative: This is most likely a very old hotel as it was refurbished. The biggest problem now and going forward was that there was no vents in the bathroom. It’s really unfortunate they could not construct that into the upgrade, because in our bathroom you can see where the wallpaper and mold were starting to buildup due to the moisture trapped in the bathroom. As long as they do a good job cleaning that up and wiping down the walls, this is a great place to stay at.

I am a big fan of Marriott. This location has a Lots of work going on. Rooms are very small, but the location is perfect. I think once its all fixed up it will be a lot better.