Crown Cleaners and Alterations

I brought a stretch knit jersey dress that I needed hemmed and the bust brought in for alteration last week. I’m definitely no expert, but I know a few things about sewing. The hemming was an easy job that probably took about 20 minutes. The other alteration could be done the correct and more difficult way by taking apart the dress at the lateral seams or could be done the cheap, fast way but just bunching together the extra fabric and sewing it down. I should have been suspicious when they didn’t give me a price estimate when I dropped it off.
On picking it up, they tried to charge me $ 75. When I called them out for bad workmanship (they did the alterations the cheap, poor quality way), the price magically went down to $ 50, which is still absurdly overpriced given that work took no more than 1hr.
In brief, DO NOT BRING YOUR BUSINESS HERE. THEY DO BAD QUALITY WORK AND CHARGE OFFENSIVELY HIGH PRICES.

ZERO stars if possible. They were recommended for getting curtains hemmed. Lady was asked to take them in to 101″ long. Curtains turned out lopsided, one side 98.5″ and other side 99.5″. Happy to pay my $ 20 just so I can get my curtains back before she ruined them more.

I have never written a Unilocal review before and took the time today to make an account just to describe how AWFUL this woman is. I took in a dress to get it hemmed by about 3 inches and she charged me A HUNDRED DOLLARS to hem the dress which only had two layers!!! I should have known because she kept hawing and refusing to answer when I asked for an estimate upon dropping it off, but I thought I could trust her to be a decent person for such a simple task. She was so rude and awful to me when I asked about the price and threw the leftover fabric at me shouting that I should measure it myself and see what costs $ 100. She threatened to destroy my dress when I wouldn’t pay and I finally had to pay for it just to get away from her. This is the worst tailor I have ever been to, DO NOT TRUST HER. She’s scheming and cruel and will RIP YOU OFF! Go anywhere else, even if it costs more it would be worth it not to have to deal with this disgusting, ruthless rip off of a tailor. I have never been so angry about spending money in my whole life. Hemming cost more than I spent on the entire dress!!!
TRUST ME
GO SOMEWHERE ELSE
THIS WOMAN IS RIDICULOUS

The ladies at Crown did alterations on three sport jackets and a suit. I’m highly satisfied, it was an A+ experience.

I love Crown Cleaners & Alterations and bring all of my dresses, skirts, and pants there for hemming. They always have such a quick turnaround on my alterations and do a great job. They also are fast with their dry cleaning. All around great family-​run business with the three generations of very nice ladies working there! I highly recommend!

Really disappointed in the alterations I had done here. The hem fell out of the bottom of my dress. I could probably have just fixed it myself, but it was a nice dress from Anthropologie and I didn’t want to risk screwing it up. But, the work I would have done myself would no doubt be as good or better than what I received from Crown.
The original hem, part of which was still intact, was stitched under the dress, so it didn’t show on the outside. The dress is cream colored with a navy print. Yet, for some reason, the person hemming my dress thought using olive green thread would be a good idea. What??? So, not only did they fail to make a nice, professional invisible hem– they used a completely wacky color that stands out. Poor choice. Wish I hadn’t taken my dress here.

This place is awesome. I am a runner for various venues around Boston at times. One thing that always comes up is dry cleaning being done the same day. Has to be done the same day because these people are leaving the night of or early in the morning. It’s impossible to find same day dry cleaning last min in Boston.
I brought my client’s clothes here 4 days in a row and no problem at all. It was pleasant to go in and see them everyday. The woman is very helpful and her daughter is super sweet.

After a terrible experience with City Dry Cleaners, I brought two items here, a white dress and a sweater.
The dress had a hole, and had been sitting, unwashed, at City Dry cleaners since last July. It smelled like smoke and my hopes for getting any stains out were faint. They not only fixed the hole and got the stains out, they did it in 3 days. Ditto with the sweater. AND they were nice. Win.

This lady really knows what she’s doing with alterations. Great attention to detail and beautiful work!

This place totally ripped me off. They sent my best suit jacket out for «special» repair. $ 100 later it looks worse than it did before. They looked at it and told me they couldn’t do anything more and simply told me to pay up.

Great little place! I have had several items hemmed, patched, and/​or cleaned there and am amazed at how professional the tailoring is. My one complaint about this place is how much they charge for (goose) down items. I have had my comforter dry cleaned there and paid about $ 30 each time. I probably could have just bought a new one for a couple of cleanings.

everyone i’ve encountered here has been super nice.
however…
the pants i got hemmed i feel like were hemmed a bit too much. so they’re shorter than i wanted them to be. and for $ 15 a pop, i feel like i over payed for what i got.