DSW Designer Shoe Warehouse

Probably my last time shopping here. Service is always really slow. If I wasn’t returning shoes then I wouldn’t have bothered to come back.

Terrible service!!! The cashiers are so slow and love to argue with you. Waste of time trying on shoes and waiting in the long line. Should have a price scanner. No escalators to leave the store too.

Need to buy shoes? We got shoes. Shoes on shoes on shoes on shoes. Need to buy shoes in wide or a different size? Order from the website.
It’s a little annoying to go *all the way* to the shoe store to try shoes on that you saw online, only to be told that the shoes you want to try on aren’t there and you’ll have to order them online. I appreciate that the folks working in the store can automatically help you order the shoes you’re looking for but… if I’d wanted to order them online, I wouldn’t have come to the store.
There are lots and lots of shoes here, but they’re all the same as what are on the website. Nevertheless, you’re gonna get some sweet deals.

Huge store, low prices and big selection, although unfortunately not always in my size (10 – 11).

This is without a doubt a great location. However, they never have my size! From sneakers to sandals to heels to boots, they are always out of 5 – 6. Big, big bummer because I sometimes order the wrong size from the website since I can’t try on shoes in person. The staff does a good job of organizing this store, but their inventory is lacking. I need to add to my collection of 60+ pairs! Kind of… not really… *looks down at wallet and shoe rack*

Awesome selection and very friendly employees! Despite having multiple employees behind the register though, the checkout line moved very slowly. Other than that, I found the store to be well organized and despite the odd layout it was easy to find my way around.

Two giant floors and seemingly 500 square feet of discount higher end/​designer shoes! Each time I’m within 500m of downtown crossing I am compelled by a supernatural force to visit and each time I succumb to buying at least 1 pair of shoes since the selection is just so vast and the clearance section so amazing.
This location also has a huge array of accessories including bags, jewelry, scarves, socks, shoe cleaning stuff, hosier, etc.
Also, with DSW point program, you are always rewarded for shopping here. With a free membership, for ever $ 100 you spend you get a $ 10 gift certificate to be used at any future purchase. Can’t beat that.

I’m a size 6.5. Know how hard it is to find shoes in my size like anywhere? SUPER DUPER.
I wanted a pair of nice pumps, because as a female, I cannot get enough shoes… much to my husband’s dismay. Credit card in hand, I braved the sea of endless rows of shoes. All for me! No, not really. I walked around for a bit before snagging a pair of suede MJ Bandolinos. Beautiful they were very, and then I tried them on. Comfy, stylish, and just the ticket.
DSW always has something for me. They have something for everyone. Don’t want shoes? Get a purse, a scarf, hosiery, socks or nail polish.
Happy Shopping!

Very large shoe store and proof it’s better to be a woman when it comes to shopping for clothes. There is a good selection and savings is hit or miss. One of the biggest perks is the variances of sizes available.

I had bought a pair of shoes there that had ripped where the leather upper meets the sole. Called the DSW 1 – 800 number and they said it was up to the store manager if they wanted to issue a merchandise credit. Brought the shoes back and one manager tells me it is a manufacturer defect, but another manager walks over and said the cause is wear and tear and there is nothing they can do. It was completely arbitrary and you would think DSW would have a more uniformed policy.

Yay for $ 5 birthday coupon.
Best clearance selection: so clean and organized.
Well stocked and fast service.
Good DSW

This place sucks. I’ve been standing in line for 20 minutes now and the only people who are in front of me are off duty employees. These employees are much more interested in socializing than helping customers. I just made a purchase for the same shoes online from a different store while waiting. This will be my last visit to this DSW.

I like this store. There are not too many times to go in and leave empty handed. They already have sandals and flip-​flops; almost ½ of their store is ready for the summer. As some would say that it’s too much too soon I was very happy to find sandals and flip flops because I was headed to the Bahamas the third week in January. It’s always better to go into a store and try on the shoes than to buy it blind folded from the internet.
They always have a good selection of shoes. You can always find something for sure :)

I love this store! Three floors of SHOES. You can’t get much closer to heaven in my opinion. They always have a great selection, and I never leave there without buying shoes. Therefore, I only go in there if I want to come out with a new pair of shoes. Window shopping is dangerous to the budget.
The downsides are that yes, it is similar to a warehouse of shoes. You won’t find the same level of customer service that you would at a smaller boutique store. However, you also have to consider that the boutique store with good customer service won’t have the same selection. Plus, I enjoy trying on shoes just for fun and I don’t mind finding my own size on the rack. The sales people are reasonably friendly though, and will help you if you ask.
Also, you can’t expect rock bottom prices. People, you need to be reasonable! If you want really cheap shoes there is a Payless across the street. The prices are similar to what you would find in a department store, maybe a few dollars cheaper.
A hint though: Women’s casual is on the top (third) floor. Their signs are really outdated, so you wouldn’t know that unless you have already explored.

Their prices are terrible. $ 5 off retail? Really? Didn’t they used to have great pricing? I can buy Chucks anywhere but only here can I buy out of season ones for $ 5 off.
The ever shrinking men’s selection leaves a lot to be desired, especially considering the «deals» are non-​existent. What a shame, I do love to shop for shoes.

Given my transportation limitations, my shoe options are limited to the internet, Payless, and this DSW. Of the three, DSW wins.
Why?
*Plentiful coupons arrive in the mail and up to three can be combined (that’s how I got an extra $ 20 off my purchase today)
*Good & diverse selections of shoes
*Good clearance area
Sometimes this place can get mobbed, but if you catch them on a slow afternoon, you can have a pretty good, stress-​free time checking out their selection. I usually find an interesting and comfortable pair of shoes/​boots/​flip flops.
Perk: The check out line contains the usual impulse-​buy traps, but unlike at other places, the impulse-​buys here are actually useful (like shoe deodorizers).

You can’t have everything you want, but DSW does try really hard to give you everything. So many brands, and different styles with a huge sale section, but sometimes they do run out of sizes (I feel like I have one of the most common shoe sizes for girls though.). Staff are everywhere to help you out too.
Can’t over emphasis the sales section.

Prior to this review, there are a few things you should know.
1. I am a shoe whore.
2. I love DSW and often can be overheard referring to DSW as «going to church»
3. After seeing lots of folks walking around Boston with DWS bags, I knew I had to go and see the Boston DSW selection, even if it meant venturing downtown just for it.
Well, we found the DSW, heart is pounding, planning to limit just how many pairs of shoes I leave with. We venture up the escalator to the floor where the store is and… *record scatch sound* not what I imagined.
The store was dirty, extremely unorganized, and had little selections in the designer shoe realm. I walked around, almost going to force myself to buy something (I know, it’s sick) and couldn’t find one single thing that I wanted to buy.
Not worth the trip downtown.

Coming from a guy who owns three pairs of shoes and only buys new ones when the predecessor disintegrates off his feet from Flintstonesque pedi-​abuse, DSW is a pretty sweet place.
In the heart of the city, the multi-​floor location separates the boys from the girls, effectively upping the attention to focused necessity shopping by 43%. The chain’s got prices that hold up to rigorous web comparison shopping, a decent stock of non-​standard sizes and they sell Born brand casuals — the most comfortable things I’ve ever stuck my foot inside (next to your mom.) Found a great $ 100 pair for $ 80, plus an extra $ 8 off for a minor cosmetic scuff I would’ve caused myself after wearing them for ten minutes. Which I did. Dammit.
Having taken a full day of walking to realize the kicks are a half size too short, I can say with sincerity they’re fairly forgiving with their return policy.
Two minor annoyances: the registers on the men’s floor are never running, meaning a one-​flight descent in to the Lair of the She, and the socks are damn expensive. Save your non-​shoe funds for the Maxx or Target or whatever. Gold Toe are everywhere.
Sneaker pimps and the extremely fashion forward may scoff, but for me, this is a first stop for the last season loafers I’ll be wearing for years. Retro is hot.

Is it possible to walk into a GIANT store with hundreds and thousands of shoes but walk out empty handed??? YEAH. It is. For some reason, you have a ton of shoes on display but funny thing is, most of the stuff you try on is nothing short of Fugly. Ok, let’s just assume they’re fugly on my feet… prices here are not that great. I find better deals on line ALL. THE. TIME.
Now that all the cons are out of the way, here are the pro’s! Wide open spaces, high ceilings, short lines on weekend mornings, semi-​neatly piled shoes… definitely a whole step up from Marshal’s across the street. Prices tho, 2 steps up.
Selection is good — TONNES of flats, (perfect for winter eh?), lots of boots, most that aren’t snow appropriate but pretty, decent selection of casual shoes.