Dominique was very responsive. She came to the house the day after Christmas(we called her on Christmas Eve). She arrived on time and was very thorough. Although the dog did not give a direct alert she meticulously inspected the rooms with a flashlight and tool. She carefully explores crevices and noted certain areas of concern. She spent about two hours at the house. She described her findings in detail and answered all of our many questions. She did not recommend contacting the exterminator again(the house was treated several months ago). She gave us books to read as well. She seems to be quite knowledgeable and was very patient. I recommend her without reservation. I should add that I have never posted a review before and I am not easy to satisfy.
Helena R.
Évaluation du lieu : 5 West Roxbury, MA
Thinking you have bed bugs is very stressful. Dominique and her dog came yesterday and did an amazingly thorough inspection. Luckily, no bed bugs were found. What impressed me most about Dominique is that she is very experienced and takes time to explain everything. I was very concerned before she came but her calm demeanor immediately put me at ease. I highly recommend Dominique’s company to anyone!
Chad D.
Évaluation du lieu : 5 New York, NY
I highly recommend this company. After I got some bites at home soon after traveling I was worried I might have picked up bed bugs and called to have an inspection. Dominique and her inspecting beagle came out the next day and gave the apartment a clean bill of health. It was very nice to get an unbiased opinion from someone who was not also trying to sell me extermination services. Dominique also manually inspected the bed and couch and offered tips on avoiding bed bugs while traveling. She was very nice, helpful, and professional. Of course I hope never to have to call her again(!) but if I have another bed bug scare at some time in the future, she will be the first person I call.
Katherine P.
Évaluation du lieu : 5 Shutesbury, MA
The owner was so helpful. I sent her photos of a bug and she saved me a ton of time and money — and anxiety — and even wrote an expert to confirm what it was. I was about to dry clean a lot of my clothes and throw things out but I didn’t have to do so. I would definitely hire her — a nice person who cares about doing a good job.
Susanna H.
Évaluation du lieu : 5 Brighton, MA
I called Dominique on a Saturday afternoon because I was really concerned that I might have gotten bedbugs in my apartment. She was super friendly and helpful! Even though she wasn’t in the office she took her time to answer all of my questions, and responded to all of my three calls that afternoon. She was also able to show up the day after(on a sunday) for an inspection, which is really quick compared to other firms. She carefully searched our whole apartment, both with her dog and then by herself. Me and my roommates were all really satisfied with her visit. Afterwards she provided us with documents that will help us in the future, and she also offered a free(!) visit within the next couple of months. I assure you, Dominique is really professional, friendly, and very service minded. I highly recommend her!