Mullis and Associates Physical Therapy, Inc.

5 stars does not even do Mullis & Associates Physical Therapy the justice it truly deserves. From the moment I walked in the door on my first day till the day I left I was treated with nothing but respect and dignity.
When I first came to the clinic I was in horrible pain in my neck, back, ankles and knees. Within 5 minutes Dr. Kate Gleason was able to diagnose that all of the pain I was experiencing was coming from my ankles. This diagnosis was remarkable in that I had been to two other clinics and several hospitals before this and no one else had been able to figure out why I was in so much pain.
I was put on a strength and mobility program and within 2 weeks my pain had been cut down dramatically, I was able to sleep, walk and enjoy life again. After 6 weeks at the clinic my pain was reduced to near zero and I was able to go back to doing the activities that I missed and loved such as swimming, hiking, weight lifting, etc.
I would recommend Mullis and Associates Physical Therapy to anyone and everyone because they truly care about their patients and would do anything for them.

I came here when my doctor referred me for PT for sciatic pain in my right leg. The entire experience start to finish was excellent. Kate explained each step in the therapy very clearly. She made adjustments to my routine whenever I had any (even minor) adverse reactions to a particular exercise. I definitely felt like communication was a key part of the therapy. The more feedback I could provide on the pain level, exact location, any activities that might have triggered pain, the better Kate was able to target the problem. She also provided great tips on setting up my workspace, and simple stretches I could do at home. I went usually twice a week for about two months. The pain slowly but steadily decreased over time, with the last week completely pain-​free. Whew!
The entire staff was always friendly and pleasant to work with, including Lea at the front desk and Cari who worked with me on my exercises.
Thank you Kate, Cari and everyone at Mullis & Associates!

Went to Mullis PT after a car accident last summer, the staff is very friendly and helpful I worked with Amanda and Cari, these ladies are helpful, friendly and supportive. I looked forward to go there every week

I got wonderful treatment from Amanda at Mullis PT. I was recovering from an ankle fracture and worked with her for about 2 months. Here’s what I appreciated:
1. Great location, near Mass. Ave. & Albany St. bus stop. This was important, since I was on crutches and it was the middle of winter. A few times it was so icy I took a cab, but usually I could get there on my own.
2. Amanda was super-​helpful and friendly/​supportive, too! Part of what makes recovery hard is the emotional side of not being able to walk normally. She was a great listening ear in addition to providing expert help.
3. I liked the system they have of sending you a link to a website where you can see videos of your home exercises. They also have an email reminder system that reminds you to do your exercises (optional). I enjoyed using these.
4. When I came in, I was not able to put weight on my injured ankle. When I left, I could walk without crutches, with just a slight limp. I was leaving Boston for LA, or I would have stayed longer. She gave me an excellent set of home exercises (with videos) and made it easy to keep in touch if I had any questions after moving to LA.
This is an excellent place and I highly recommend it!

Mullis & Associates taught me how to walk again after I seriously broke my ankle, my leg and had two surgeries on them. Their friendliness, willingness to listen to me and solid grasp of administrative details was a blessing!
Things I love about them:
1) Physically Accessible for People using Crutches or Wheelchairs
You’d think this would be standard in physical therapy offices, but I discovered that it’s not! …Luckily, Mullis and Associates’ thought about this! Their front door is inside the lobby of the Hampton Inn & Suites. They are accessible from either the hotel’s Mass Ave and back entrances. All of the doors involved are automatic or have buttons to push and they’ll open for you. The Mass Ave entrance is the shortest distance from most outside door to their door, however stopping a car on Mass Ave to get out can be a challenge. Luckily, the back entrance is off of the Albany & Northampton intersection. There is a roundabout that a car can easily pull into and patiently wait for you to get out. Then just cross the hotel’s relatively small lobby, go down a wide, short ramp or a few small steps with a good railing, and you’re there!
2) Wide Variety of Hours
Look on their website for updated hours. When I went they were at least 7am-​7pm M-​F & open on Saturdays.
3) Friendly, Knowledgeable Staff w/​a Wide Variety of Patients
I was very impressed by the staff’s ability to work well with a really wide variety of patients. At any given time, you can find patients being treated very well from all walks of life in the South End, Roxbury and beyond. Also, I like to crack jokes when I’m challenged by things, so I really appreciated that the staff was quick to smile.
Amanda was great with me! She was always listened carefully to me and her creativity in making my exercises simulate real, functional challenges was fantastic!
In addition, I’ve watched Kate (Katherine Gleason) treat patients in both English and Spanish. I’ve also seen her work with people with visual impairment/​blindness and other disabilities with the equal ease. I haven’t been there as often when Marisa works, but she always seemed very friendly, professional and great with her patients too.
4) Team Work Gets Better Results
What I think sets Mullis & Associates apart from other physical therapy offices is ease in working as a team. During my long and complicated recovery, there were a few times when a second set of trained eyes really helped Amanda and I figure out what to do with me next. Kate and Marisa were always able to find a spare few minutes during my appointment to take a look.
***You can find qualified, experienced physical therapists in many places, but that kind of team-​work is so very time-​saving to patients and really shows that the PTs at Mullis & Associates put their patients’ healing first.***
Suggestions If You Go:
1) Not every physical therapists works all of their wide variety of hours. Ask them to pair you with a physical therapist who’s working hours match up well with the hours you’re available to come in. It makes a big difference if you can see your actual, original physical therapist who knows your history well every time.
2) They’re serious about their 10-​Minutes late equals a missed appointment and 24 hour cancellation policies! However, if you call as soon as you realize that you’re going to be late or can’t make it and are able to reschedule, they’re much more willing to work with you. They just want to keep their office moving and help as many people as they can.
3) Don’t be shy about speaking up, especially with the physical therapists and co-​op students. The more they know about what’s going on in your body, the more they can help you improve.
4) Insurance companies only pay for job-​related/​functional improvement, however if you have more ambitious goals, make sure to remind your physical therapist repeatedly to shoot for those first & foremost.
An Area for Improvement:
While all of the co-​op students were friendly, their varying degrees of paying appropriate attention to their patients is why I’m giving this great place 4 stars instead of 5 stars. I very much appreciated Vanessa’s ability to do those things, however it would have improved my care and the care of other patients if the co-​op students understood that getting someone set up with the correct exercise is only half the battle. Exercises play a big role in many of the treatment plans, so the co-​op students’ have a bigger role than, I think, they believe! If you ask, they know their stuff, but patients shouldn’t have to ask as often as they do.
You really need to really understand (both mentally and physically) how to do your exercises *exactly* right — which muscles to use and which *not* to use. (Non-​technical words and touching or pointing at certain muscles helps.) You need to learn the signs of overcompensation on each exercise — before you start.

3 months post-​op from rotator cuff surgery and I am pain free and and have full movement of my shoulder, thanks to the physical therapy by Amanda and Nick.
My doctor has given me the OK to continue exercising on my own.
I’ll miss coming in. See you after my next accident.

I chose this place by chance. I passed it often on my way home and after rotator cuff surgery, chose it for my rehab. I was pleasantly surprised when i found it to be exceptionally good, and free parking to boot. I hope I won’t be needing them again any time soon, but if I should, I’d return in a heart beat.