Forest Ridge Plumbing

Found Jay on Unilocal and so glad I did.
Originally called him to fix a toilet, and while he was here fixed a second toilet and kitchen faucet. Since I had the parts for the toilet and it was a quick fix, he charged me nothing. What? Unheard of.
It’s day one and I’ve already told three friends about him. Next up, I’ll have him install a new water heater.
He was fast, friendly and has me as a customer for life.

My washbasin sink was clogged and I was afraid to open the pipes myself. I called Roto rooter first who gave me a free quote of 400 $. I knew this was too much to fix a clog, Unilocaled local plumbers and spoke to Jay. There are many things I liked about him:
1. Customer obsession: quick in working with me and finding a time to take a look at the issue. Even though it wasn’t an emergency, he was available to stop by pretty much the same day.
2. Earn trust: he has definitely earned my trust. He told me over the phone that since I’m closeby, he won’t charge me for the visit. said the clog is a out 200 $ which was already half the price to what roto rooters said. Once he came, he knew the issue and fixed it in 2m. Gave me a free lesson and said he cannot charge me for this whole fix. I cannot expect anything more than that and was very appreciative of his professional nature.
He is the guy for everyone in bothell. Definitely raises the bar for all his competitors.
Thank you jay.

I originally called the company, based on the positive reviews on Unilocal.I’ve had poor experiences with Plumbers/​Plumbing companies, so reviews are very important to me. I called to schedule a Roman Tub faucet and a toilet installation (s), and I received a quick response from Jay, w/​fairly quick scheduling for service. I didn’t have a plumbing emergency, so I didn’t need a quick turn-​around.
Jay arrived in an unmarked, but fully stocked van. The van is actually a «rolling plumbing warehouse», after I took a peek inside. I appreciate the last fact, as I’ve had many plumbers show up and need to run and get parts (while the clock is ticking).
He looked at my tub remodel project, and wasn’t sure my faucet /​valve configuration would work with the tub. However, he tried to make it work. After 2 hours of work, he indicated ‘he wouldn’t put his name to the work’, so he wasn’t able to finish the job. He didn’t charge me, because he wasn’t able to finish the job. I was stunned! This is such a professional approach to customer service, and I truly appreciate his time and sacrifice.
He was able to professionally install the ½ bath toilet. It looks great! I highly recommend this company and ask for ‘Jay’.

We first called a well known plumbing company to get an idea what a repair of a leaking supply line and pressure reducing valve replacement would cost but they would only provide an estimate at the job site with me agreeing to pay a fee to come look. I agreed thinking they would end up fixing it. They showed up promptly looked at the issue and provided the estimate to fix the leak and replace the pressure reducing valve. The estimate seemed pretty high so I asked for an estimate just to repair the leak since the new pressure reducing valve was the big ticket item. All of a sudden the cost to repair the leak doubled so I said no thanks but paid the fee to come look.
My wife searched for a plumber on line using Unilocal and that is where we found Pete with Forest Ridge plumbing. Gave Pete a call explained what needed fixed, he provided a ball park estimate over the phone so had Pete do the work. He fixed the leak and replaced the pressure reducing valve in the amount of time estimated over the phone and the cost for the whole job was less than the other companies estimate to just fix the leak. Pete will be my first call for future plumbing issues.

We had an issue with our toilet, called a different plumber and left a voicemail, and did not hear back 3 days later.
Found these guys on Unilocal,called ‘em, and Pete called back within an hour! Initially he was booked for the day, but I think he got done early, squeezed us and was in and done in like 20 minutes. Super friendly, knowledgeable and a heck of a nice guy!

Their service was quick, responsive and affordable. Thank you for helping us out in a pinch. What else can we say…

I recommend Pete. He showed up right on time and he was totally prepared to do the job. He is pleasant and knowledgeable but he doesn’t spend time on chit-​chat. He is fast and efficient, so he is reasonable. I will definitely use him again.
Update — Oct 2015
I called to book Pete. I was told that he sold the business and retired. I don’t know the new owner.

As an experienced DIY’er I went about replacing my kitchen sink, faucet, and food disposal. All was well until I got to the drains and whatnot, the space was very tight and I was having a really hard time figuring out the correct routing. I checked here on Unilocal,saw the glowing reviews for Pete and called him. He called me back promptly and came over the next morning. All the reviews pretty much sum up Pete: he’s Tasmanian-​devil quick, very polite and personable, and presented me with a very reasonable bill. Couldn’t be happier!

Pete was great. Fast, efficient, and job done right with everything working. He will now be my go to plumber.

We hired Pete after a disappointing experience with another (larger) plumbing company. He was fantastic! Very friendly, personable and professional! He fit us into his schedule the next day, was quick and efficient, and explained everything he was doing along the way. He was able to refer us to a contractor who does tile work, and even called the contractor before he left to help make the introduction. I don’t know if Pete has the cheapest rates, but I don’t care – it’s worth the money to make sure something is done right, with a contractor that you can truly trust. I would hire Pete again in a heartbeat!

Pete came out and replaced our recirculating water pump. He was fast and friendly and very reasonably priced. Highly recommend!

Pete was fast, thorough and friendly. He was able to come out the same day, even for a small job. His rates were a lot less than other plumbers contacted. Great work!

This guy is great. He’s personable, experienced and affordable. He quickly came and fixed or water heater on time, when he said he would be here. I would recommend this guy to all friends and family.

We just had this plumber come by and give us a free estimate. He was quick and very knowledgeable. Even though he couldn’t take on the job he diagnosed, he gave us a recommendation of who to call and what needed to be done.

Great job, and price. Would recommend.

It’s all true. Friendly, efficient, affordable.

Needed a garbage disposal and facet install. Absolutely have found THE plumber for any jobs in the future. This gentleman followed through exactly as described by fellow Unilocaler reviews – quality, integrity, and professional!

Absolutely, fantastic! Excellent quality of work, reliable, fair pricing, shows up on time.
Pete moved some plumbing for me in my bathroom as part of a remodel. I understand that he does primarily repair work, but he was nice enough to come out and help with this remodel plumbing yesterday.
At work this morning, somebody asked how the plumbing went yesterday and I began singing Pete’s praises. My coworker stops me and asks, ‘Pete from Forest Ridge? Oh yeah, I know Pete. He’s the only guy I use.“
I highly recommend Forest Ridge Plumbing!

I called Forest Ridge Pluming based on all of the good reviews on Unilocal.I can now understand why so many people are satisfied with his work.
Used Pete this past week. He was able to come out the same day and addressed the leak I had under my sink. He moved fast to diagnose the source of the leak and then worked to fix it.
He was very professional and gained my trust. I now know who I will call if I ever have another plumbing issue.

Another great experience with FR. They’re definitely my preferred plumber. They offer pretty much all services, and they’re a local independent. Exactly who I want to use.
Called them out for a third visit today. Needed a new commode in the throne room, and there was a leak in the shower. Pete showed up early, cheerful, and ready to go. He hustled through the install and did a great job. When I booked the appointment, I forgot to tell him about the leak in the shower. He happily added it to the visit and fixed it in a few minutes.
I did some online research on toilets, and he was able to make recommendations that jibed with that I found online. He recommended a Toto Drake, which he had for just a couple dollars more than online sources charged. It’s not available as of today in physical stores, so I had two options – him, or online. Went with him, and was happy enough in this case to put another $ 15 into a local business and not have to wait for shipping.
He’s tidy and always pleasant and professional. He doesn’t ask to inspect the house and look for other stuff you might need him to fix. He does what he’s there to do, does it right, does it quickly, sticks to his estimate, and then moves on to his next appointment. I’ll keep calling him for work as long as he stays in business.