Tropical Tan

They overcharged my card multiple times including even after my account was closed. They would only offer me a store credit (which what’s the point of that the account is closed) no notice of warning that there would be further draws after closing it down and they are not accredited with the BBB I would not and will not be coming back to this place. There are a lot less expensive, equally friendly staffed tanning locations everywhere don’t go to tropical tan

This place saddens me. The personnel there, especially Allie are all so friendly and helpful. What sucks is I signed up for a recurring credit card charge for their monthly program. I canceled it in May since summer was coming. They continually charged my card thru October even after speaking to their accounting office twice and being told it would be fixed. I finally had to go to AMEX and dispute the charges and have them reversed which is a disappointment given I was so satisfied with their service and those that worked there. I will probably never darken their doors again because of this.

I was very pleased with this location and their equipment. The salon is very clean and has the best prices. The manager Ali has been there forever and she is so sweet always helps me if I have a question and trains her staff very well. They also have the Versa Pro spray booth! Its the best spray tan out there! Check them out!

I had an absolutely wonderful experience here! I’ve been to many tanning spots throughout my life, but what made this location stand out was the spectacular customer service. I was only coming in for a tan but ended up getting a package just because I loved Jackie so much! She was so nice and informed me about all the deals/​packages etc. So many lotions and products to choose from as well. I’m looking forward to my new tanning location!
Thank you, Jackie!!!

Great place great service. Very clean place. Good selection of lotions and supplies .good hours too. Overall very pleased :)

I love this place! Everyone who works here is so nice! Its super clean and there are nice plants inside.

The worst tanning experience of my life. The mystic tan let me looking like a dang polkadot. I left the store laughed it was quite a hoot. I’m only giving this place two stars because they had red light therapy which is the only thing I suggest going there for. Otherwise run for your life and skip the mystic tan.

Love this tropical tan! My fave so far. Always so clean and the staff is nice and very helpful also. Ally (sp) is my favorite and has amazing customer service skills!

This place is great. Very friendly staff and lots of bed options. They explained everything About the different bed well and helped me decide what was right for me. Not too pricey either. Recommend it!

I purchased a groupon for 5 Mystic tans at Tropical Tan, and I was expecting that they’d have the new Mystic HD machines. They don’t… it is just the old machine with their special solution. Unfortunately, it means you have to try to dry yourself off or pat down with the towel… the first time I went, I had a huge awful drip on the back of my leg, and my arms showed streaks on the inside. It was the first time I’d ever spray tanned, so I wasn’t sure if that’s how it would always be? So I went to Desert Sun to try the newer Mystic machine, and it was SO much better. I thought, meh, what the heck… I’ll try Tropical again. So I went a second time, and half way through the spray, I felt it dripping all over me. I was mortified. I looked in the mirror, and sure enough, there were huge streaks already on my back and legs. I tried to pat down, and it just made it worse, so I ended up going home and showering, and then went to Rock Star Tan Bar for the $ 10 Sunday deal in the VersaSpa. Much, much better. Probably won’t be back to Tropical Tan because the technology for the spray tans is pretty lousy, unfortunately. :(The employees are nice and the spa is clean and cute, but not worth the streaks! Bleh.

This place used to be very good.
Now it’s a wait-​fest every time in front.
And they do try to up-​sell and push lotion.
Last time for us at this place.

I’ve been tanning with Tropical Tan for years. They have great beds, good prices, friendly staff and clean salons. I always get a great tan and a greeting with a smile. Whenever I’ve tried different tanning salons, they seem overpriced and pushy. I’ll stick to Tropical Tan, even if it’s a longer drive.

I have been tanning for 20 years and have used a few salons but the Bothell location of Tropical Tan has by FAR exceeded all others in cleanliness (#1 for me) and in customer service. AND in pricing as well… I have had nothing but good experiences there and will continue to go as long as I live in the Bothell area. The owners of this salon have chosen very wisely on their staff and my hat is off to all of the employees… If you have never tanned or are an old pro at it these gals and guys know how to make you feel welcome…

I love this place! Clean, inexpensive and most importantly professional and friendly. Do you ever dread going into a tanning salon because you will be confronted with an overly tan, hot and snobby 18 year old that lacks all awareness of non-​hot non-​male customers? Well no fear here. Although the employees are all still hot as can be, they are so friendly and professional and make even an (at times) frumpy mom like me feel welcome. I don’t know her name but the young lady, if she’s not the manager she deserves to be, at the Bothell location is always sincerely friendly to me and anyone else who walks in the door, makes me feel comfortable and welcome, and offers up a deal whenever she can. I will never go to another tanning salon. P. S. They provide eyewear and don’t pressure you to buy lotion.