Grand Canyon Airlines

I’ve lived in Nevada my entire life & recently took a tour with this company. It was amazing! I will recommend this tour company to everyone.

This place is totally a top notch organization. It’s a great operation.
I did a lot of research before I decided on them. I was totally impressed.
They picked me up from my hotel… Right on time as scheduled. They drove us to the Boulder Airport. Everything ran as smooth as possible.
They have helicopter and plane tours. I did the plane tour of the Grand Canyon. My pilot was super nice and very informative. We had headphones that told us exactly what we were flying over. The pilot actually almost circled Hoover Dam to make sure we all got a good look at it.
Once the plane landed at the Grand Canyon there were 3 different places they took us to by bus. The first stop was a little cheesy but the gift shop and the workers were super nice.
The second stop was the Skywalk… Eagles Point. Amazing View. And the last place had the best views. There’s nothing better than sitting at a table eating lunch and looking at the Grand Canyon.
We all net up back at the landing strip and made it back to Boulder Airport right on schedule.
Then we loaded the shuttle buses and we were taken back to the hotel.
Great Service! Great Operation! … And I’m dying to return.

We booked for a flight over the Canyon in one of the small planes and were picked up a little early from our hotel in Vegas so were prepared for a little wait at the airport but 2 hours later we were still sitting in the tiny airport — no obvious reason for the delay and no explanation given. Meanwhile, more people were arriving for flights and the waiting area became seriously overcrowded. When we finally took off — crammed in to a tiny plane in 35 degree heat — the views were amazing. The pilot and his co-​pilot were lovely but I have to say that we were so disgruntled at the wait that it soured the whole experience. From start to finish it took 5 hours for a 40 minute flight and an hour travelling to and from the airport. We had booked a show in the evening and were only just in time for that — no time to change or get dinner. So if you’re planning one of these flights, make sure you give yourselves plenty of time — you’ll need it!

Great Grand Canyon tour company. Best rates and great customer service from pick-​up, check-​in and flight!

My husband and I were staying in Vegas for a week. I have never seen the Grand Canyon but could not justify being so close and not seeing it. However a 4 hour car drive was not setting well with the husband. After a little online research I found Papillion/​Grand Canyon Airlines. Once booked, we discover that they are a collaboration company. I confirmed our trip with Papillion and were picked up by the Papillion tour bus from our hotel right on time. Then we proceeded to Boulder city to the Grand Canyon Airline airport where we checked in and were give color coded cards. Within an 30 – 45 minutes we were escorted to our plane and ready to go. The ride was a little ruff as it was a breezy day. Most of the passengers were a little green when we arrived at the Canyon Airport. Best way to combat this is to look straight ahead at the cock pit instead of looking out the window until the wave of nausea passes. I also packed a granola bar in my purse this helped settle my husband and I stomach once we DE boarded the plane and had two feet firmly planted on the ground. Otherwise the pilots were awesome and did their jobs very well.
When we landed at the Canyons airport we were taken into a little shop to wait for the coach bus. After using the restroom we loaded the bus and continued. Daniel our driver prepaid admission to the park to avoid the long 4^th of July holiday travel lines getting into the park. This was great because otherwise we would have been waiting for hours to get thought the entry gates leaving us very little time to see the two sites we were scheduled to stop at: Bright Angel and Mathers point. Daniel and Luya (Japaneese translator) were very informational and were a great hosts and driver. When de boarding the bus, we were provided a boxed lunch to eat while at Bright Angel. I was a little worried about this aspect of the trip because of the previous reviews; as to why I had the granola bars. My husband and I found a great secluded spot off the point by the lower Lookout Studio went down the steps to eat lunch on the flat rock. Much to our surprise when we opened the lunch boxed they were packed full: A croissant turkey sandwich, granola bar, cheese stick, water, chips and an apple. The sandwich was good and the rest was cold. We were very pleased with the lunch provided. So it appears they have read the reviews and improved their lunch boxes. After about an hour and a half or two hours (I can’t remember, but it was enough time to see it all and check out the Hopi House) at Bright Angel we continued on our way to Mather’s point where we spent the same amount of time and took our picture with the park sign. My husband I arrived a little early back to the bus so we started talking to Daniel and LUya. Daniel had some great stories to share about his years in the business and his personal travels within the Canyons.
After everyone returned at the designated time we returned to the canyon airport to board our plane back to Bolder city. Unfortunately, when we arrived back we were not informed that we needed to visit the Las Vegas transportation kiosks within the airport to acquire a colored slip that would inform us of which bus to get on to go back to Vegas. After we seen a few members of our bus group from the coach leave I decided to ask and was informed that we needed to get this pass. So I informed our plane buddies of this information. After acquiring the right colored passes we soon boarded another bus to return to Vegas. A very short trip and we were back in Vegas. To our surprise the company was short on the smaller vans to split the group to return us to your according hotels so my husband and I along with two other couples were provided a free limo to take us to our hotel. A perfect end to a great day!
If you have read this far, I highly recommend this tour group for your view of the Grand Canyons.

You know, I am really sick of writing long detailed reviews about poor customer service, and socially bizarre workers here in Clark County. 90% of the workers in this Valley have no business being alive and should volunteer to give up their blood and organs so that smarter people with more potential to accomplish sh! t can live longer lives. All I’m gonna say this time is that the pilots were d-​bags, and let us all know about how much they hate their jobs and the customers. I would rather roll down the sides of the Hoover Dam inside a cardboard box I stole from USPS priority mail then have to see the Grand Canyon inside one of Grand Canyon Airline’s aircrafts again. The only reason this place gets 1 extra star is because I found a dollar on the floor when I was leaving.

Incredibly poor customer service which is unfortunate because the pilots were friendly and the tour is perfect for those who want to view the grand canyon through an airplane.
The Highlights Air Tour consists of a shuttle picking you up at your Vegas hotel and then droping you off at the Boulder City airport where you take a small airplane over Hoover Dam, Lake Mead, Colorado River and the west rim of Grand Canyon. You’re in the air for about 45mins to an hour. The total trip from hotel to hotel is about 4 hours.
I think it’s worth the money to see the Grand Canyon this way but beware of the customer service. Maybe you’ll have better luck if you try this company.

Grand Canyon West Rim Tour