Madewell Boulder

I wasn’t going to write a review about this store except that I keep hearing negative feedback that parallels mine. My daughters and I have been into this store in 29^th St several times now. Not once has anyone greeted us or acknowledged us. Huh… didn’t think my fashion sense was that bad. Clothes are appealing and made well, but the service is not acceptable. There is too much competition in and around Boulder (Denver just a half hour away) to put up with this attitude. Worst customer service in years… I do not get it.

If I had an unlimited wallet, I’d probably be wearing head to toe madewell… No exaggeration, whatsoever. The style here is crisp yet relaxed and casual and I love looking goooood while feeling comfortable and not overdone. Madewell does the trick!
Unfortunately for me, madewell is on the more expensive side. But also fortunately, madewell has tons of sales to get the price point down to a… somewhat more reasonable level. Still not quite enough to be sporting madewell daily uniforms any time soon, but you make it work. Also! The student discount here is the bomb. With just your school ID, you can tack on an extra 15% off so definitely take advantage.
As for comparing this madewell with others, it pretty much fits the bill for your average madewell. Like exactly… in size and layout and service. Very consistent across all locations. This one is situated on 29^th street mall, which is nice because it seems you don’t have to fight the usual crowds of indoor malls. And it’s the very new and only store in Boulder so I’m super thrilled I don’t have to make the drive down to Denver anymore!

Madewell has always been a favorite brand of mine, so I was thrilled when Boulder finally got a storefront. While I still occasionally shop the sales online, the staff is always most helpful in store. Specifically, I was sent a slightly damaged pair of leggings from the online store and wanted to exchange them for an untarnished pair. While the Boulder store didn’t have the pair I needed in stock, associate Molly went above and beyond to track down a pair for me in another store, had them put on hold (the other store was closed for the day), and set me up with all the necessary phone numbers and store credit to get me the right pair of leggings in a timely manner. I went in with little expectation and left very satisfied!

Madewell is a great company in and of it’s self, but this Madewell has exceptionally helpful staff. They have gone out of their way to locate items for me in other stores around the country multiple times, even when I was calling from LA. They all seem very happy to help. I frequent many Madewell stores and generally have good experiences, but it’s remarkable how friendly and helpful the staff at the Boulder store are. Much appreciated!