Planet Plumbing & Drain

I called Planet Plumbing on a Sunday night when I discovered the main sewage line my newly purchased home was backing up. They were able to send Mike out Monday morning. He arrived right on time. He did seem a bit puzzled not finding any suspected tree roots. The price was fair, and he suggested I call back if the issue returned. It did exactly one month later. With a phone call he came out same day, arrived right on time and re snaked my main sewer line. They did not charge me for the second visit, and should the problem reoccur, will bring a camera out to run thru and see just what is causing the back up. Mike is professional, punctual, knowledgeable and I would recommend his services to other!

Love these guys. They are easy to get an appointment with, show up on time (or early, with a phonecall!), work quickly, and are extremely friendly and helpful. We used them once when we had some mysterious water pooling in our basement — they figured out where the leak was coming from (crack in our main drainage pipe, yuck) and precisely located where the wall would need to be cut open. They did a great job minimizing how much wall had to be cut, swapped out the cracked pipe for a new one, and contained the mess too. Have not had an issue with it since.
Called them again when we found the pipes under our sink completely corroded through (isn’t it fun owning an old house) and they were able to see us on the weekend to get everything back in working order. No small job considering half the pipes were basically paper-​thin from rust and age, and a lot of of the hardware had to be sawed off/​replaced since the old pipe could not be completely unscrewed.
Hopefully I won’t need a plumber anytime soon, but if I do I’ll be calling Planet Plumbing!

I had an appointment today for a shower drain to be moved as well as getting a bid to complete the rest of the master bathroom remodel. I had discussed the project over the phone in detail with the owner, so the scope of the project was not a surprise. Sean, the plumber showed up and spent some time with me and the clients. He was scheduled to come back that day to move the drain. Less than 30 minutes later they called back to say they couldn’t do the work. Some guys quit and they couldn’t work us into their schedule. Very disappointed and made me look like an idiot in front of my clients.

Don’t call yourself ²⁴⁄₇ unless you are… or maybe… as Steven Wright would say, «Open 24 hours, just not in a row.»

I had an emergency situation at a rental on a Sunday morning and was out of town. Called Planet Plumbing and they got to the house in 15 minutes and fixed what was developing into a major problem. I plan to always use this company from here on. They were fantastic.

Planet Plumbing to the rescue. We had a major leak that went from our bathroom directly to our kitchen making both unusable. Sean at Planet Plumbing was able to not only fix our original issue, but identified and fixed 4 other leaks that would have caused us major issues in the next couple of WEEKS (not identified by the other company that we had evaluate the issue). Sean is the definition of a «MASTER PLUMBER» and I would highly recommend him to anyone looking plumbing work. He made a difficult situation totally tolerable, and he was fun to work with. I saw that there are some reviews that say that it is over priced, but we evaluated multiple companies for the same work and we SAVED over $ 1,300 by going with Planet Plumbing. We will be using them again for all of our plumbing needs!

Dave came out on time. Past plumbers treated our basement blockage by snaking a floor drain with a small diameter snake. Dave instead removed our basement toilet and snaked the main all the way to the street with a large diameter snake. Dave said that requires extra effort, a bigger and heavier snake machine to carry to the basement, removing the toilet, but is the right way to fix the problem. His fee was about the same as the two previous ineffective repairs. Dave said he does not want to come back; prefers to fix it right the first time.
We’re very satisfied with Dave, and grateful!

They were prompt, professional and answered all of our questions They even sent a master plumber back out to verify that the drains were good but our toilets were getting old and calcified not allowing a swift flush. Definitely would use them again.

After getting scammed by Rooter Town earlier in the year on sewer line maintenance, I called Planet Plumbing thinking I would need to camera the sewer line and replace the whole thing because it was backed up (for real this time). The guy on the phone was confident that they could snake it. An hour and $ 185 later, the sewer line blockage was fixed whereas Rooter Town insisted on putting a camera into the line for $ 500, for no apparent reason beside ripping me off. I haven’t been happier about a flushing toilet since a trip to a remote island in Thailand!

The price quoted on the phone was very different than when the plumber arrived even though the job had not changed at all. The office will not call be back to answer questions regarding the difference in quotes so I would be very careful to specify exactly what you need and what the price will be. I did have great luck with this company after the flood in 2013.

Everything about these guys was great. I had to get two non-​urgent repairs done to a bathroom shower and kitchen sink disposal. Steve (owner) handled the initial call and had someone scheduled to be out the next morning.
David showed up within the first 5mins of the 1-​hour window they quoted. He did a quick assessment and gave me a free estimate with low and high end amounts depending on if he was able to just fix a part or do a full cut-​out and replacement. I had done my research ahead of time and the rates he quoted were absolutely fair (if not cheaper than I expected). He ended up being able to fix the part so we kept the cost down and he knocked out both projects in less than an hour! Great service, I’ll be calling them again for future plumbing needs!

We were referred to these people by a real estate broker who has had many opportunities to call plumbers. We have now used Planet Plumbing four times and every time they were amazingly quick and the price always seems very fair — — much better than some Boulder companies I won’t name. Last time, when they came to fix a leaky faucet, the faucet was not repairable and so they didn’t charge for the visit. That seems very fair. I am a little surprised to read about a couple of bad experiences people have had, but anyone who has done home plumbing repair themselves knows that it’s very tricky business. We unreservedly recommend Planet Plumbing.

These guys are awesome. Super prompt, super professional, and fair price. They fixed my mangled pipe quickly on a Saturday afternoon, the day before the wife got back in town.

Planet Plumbing is my go to plumbing company! They are extremely knowledgeable and understand customer service. I have used them for a variety of plumbing needs and they have always been quick and professional. Recently, I had a problem with my water heater. Chris was able to accommodate my schedule and he was very pleasant to talk with on the phone. Richard arrived to assess the problem and went out of his way to help me resolve the issue.
I highly recommend the folks at Planet Plumbing! It is so reassuring to have a dependable plumber! Thanks guys!!!

I was so nervous finding a plumber in Boulder because of all the mixed reviews. Richard was amazing. This guy climbed behind my water heater, the smallest space you can image to avoid having to remove the doorframe from the wall. I honestly don’t know how he did it. I had to take pictures it was so amazing! Super friendly, fixed the pipe and I can now water my plants again. Highly recommended.

There is nothing worse than a leaky pipe in the middle of the night a day before you are flying to the Master’s in Augusta Georgia. Yikes! So I called Planet Plumbing at 6:30 am this morning and they were at my house by 9:00. Not only did they do a great job they improved the pipe. Taylor was friendly, efficient and knowledgable.
I would recommend them to anyone. Great from the time I made my call through payment. No one likes to pay those bills but in this case I did it with a smile!

Couldn’t be happier with the work Planet Plumbing did for me. The company was contracted to install all new plumbing related to a bathroom remodel. The technician (Aaron) was very courteous and professional and got the job done in record time at a cost much less than their competition. Even did some extra plumbing work not in the contract and didn’t charge me an arm and leg for it.
Awesome job Aaron. You will be hearing from us again on all of our future plumbing needs.
Highly recommended.

Not good at all! I will say they did arrive quickly, but it went downhill from there. They were sweating a pipe and set off the fire alarm, which flooded my entire first floor. I was very nice and patient, but they were not helpful at all when it came to getting reimbursed or dealing with their insurance company. I had to pay for and arrange the repairs up front ($ 6000 worth of damages) and it took over 3 months to get my money back. It didn’t seem like they really cared that they ruined my entire first floor. I had to deal with their insurance company and take care of all the paperwork. I would not recommend them to anyone.

I used to recommend these guys often, when others asked me for a reputable plumber, but in the past couple of years, they have raised their prices above that of many other plumbers in the area, yet their work quality hasn’t gotten any better. Their plumbers all now drive company vehicles and wear company shirts, but hey, they still need belts and suspenders too.
Plumber jokes aside, the last job they did for me two year ago — fixing a toilet that just keeps running — didn’t last. At the price they charged, I decided I probably wouldn’t call them again, and I hadn’t until now. I recently had them out to bid a job, along with a few other plumbing companies, and what I got was a ridiculously high bid from Planet. Not as high as Precision would have quoted, but I know better than to call Precision. So, either Planet doesn’t want the job, or they value themselves too highly. Job cost pricing is not something I like much, but I do understand the reasoning for it, but be careful, Steve, that you don’t overprice your services or you won’t get as many jobs, except maybe during emergencies. I know you don’t charge overtime or weekend fees, ever, but that’s only because you hide them in every job from the start.

The plumber arrived within the specified time range in a signed company van. He was presentable and pleasant if not jovial. He reseated a toilet for me where the wax ring had gone bad. The price was fair and remained as agreed before he started the work.
After the serviceman left I did notice some scratches on the edge of the bathtub where he had sat down. Perhaps something sharp on his belt? I called them back and they have agreed to repair it. Mistakes happen and I won’t hold out against them if they make it right.