Wolfsburg Autowerks

My experience at Wolfsburg was clearly the worst car repair scenario in my 48 years of driving old cars. I had to bring the car in 4 times, with 2 very expensive misdiagnoses before he finslly solved the oroblem. After paying for a crank shaft position srnsor and installation, a new fuel pump and installation, he finally saw that it was broken coil connection. He refused to negotiate the bill other than installing the coil free of charge. During this 10 day ordeal, returning the car 4 times, we were subjected to Marks condescending and arrogsnt attitude. Its bad enough having your car break down, but after spending over $ 700, and having to suffer through Mark’s long winded, belligerant lectures, defending his misdiagnosis as «not his fault” — think I’ll take my car somewhere else next time!

Absolute phenomenal service! I took my car into Wolfsburg for an oil change after having a bad experience using Jiffy Lube. Basically my car was shifting heavily into gear after the Jiffy Lube oil change. I thought I had damaged the transmission.
I took it into Wolfsburg for an oil change, and now it’s shifting super smooth.
Also had Wolfsburg do a brake change…
I definitely trust these guys; they’re specialists, and it shows.
Their prices are reasonable, and they don’t try to rip you off like most dealerships.
They’re very transparent and explain everything thoroughly.
Highly Recommended!

I actually haven’t been here a while, but after moving to a different state and having trouble finding a mechanic after Mark set the bar quite high I thought I should write a review here.
While Mark may not be the most friendly guy when you have not been treating your car well, that’s maybe the right attitude. He yelled at me for destroying my front struts within the first 60,000 miles. I tried to blame the roads, but he would let it go, since other people drive on the same roads. (i do spend a lot of time on dirt roads).
At the same time he spend a long time on the phone with distributers argueing with them to get me the best deal on replacements.
When he noticed that my outside thermoter was missing (another accident in the backcountry) he replaced it free of charge with one he found taken out of a junk car.

Amazing shop. Especially for VWs. Took our Westy in same day, stayed open 4 hours past closing, AND even bought us a pizza. Incredibly lucky to come across this shop. Mark’s an incredible guy.

I don’t usually leave reviews, but after seeing that Wolfsburg hasn’t got that many, I feel I probably should!
Wolfsburg is amazing. Wolfsburg has worked on my car a few times, works on my brothers car, and almost all of my friends who drive VW’s have started to go there too.
They are honest, reliable, and completely trustworthy. They are busy, but because they are busy, they aren’t interested in performing work that isn’t necessary to make more money. They are happy to fix your car, but only if it really actually needs to be fixed. Its very refreshing, and I cannot recommend them enough.

Trustworthy, hard working, diligent, and willing to take the time to explain everything. I wish all shops were like this, and I wish we could have a fraction of Mark’s knowledge of Vanagons.
The man is virtually poetic in his approach, and a true car aficionado. We can only aspire to be as passionate and know as much about something as he does about cars and what makes them work.

I buy VW’s because I found Wolfsberg
Mark and the whole Wolfsberg team are helpful, knowledgeable, honest, and trustworthy, and these are words I don’t use lightly when describing mechanics. For years I worked on my own cars because I find working with mechanics so frustrating and uncomfortable. However, a good friend recommended Wolfsberg when I needed help geting my 76 VW bus back on the road. The crew was so helpful and the work so top notch, I was committed. A year later I bought my next car (a 2000 Beetle) with a top-​end engine rebuild done by Wolfsberg. the previous owner ignored the shop’s recommendation to get the timing belt replaced, and ended up having to sell the car with a broken belt and destroyed valve train. The car is great and goes into Wolfsberg a couple times a year for maintenance and repairs. I love not having to work on cars unless I really, really want to.
If you know your VW’s, you’ll love Wolfsberg. But if you just need an honest mechanic who does good work well, I’ve even sent my mom to Wolfsberg.
Thanks guys!

Had to get an engine replaced here. It took a lot longer than they said, yet they always made me feel they were being inconvenienced by my job. While the engine was out, I had them put in a new clutch. When my car was finally ready, I saw I had been charged for a new alternator. I pointed out that my alternator had been working fine, but Mark insisted that it was not their fault that it was broken while removing it to get the engine out. I said it wasn’t my fault either and refused to pay. An hour later, after haggling over this $ 200 on a $ 7000 job, I just gave in because it was obvious that the shop wasn’t going to take responsibility and it was late. Classy. Would never return just for that reason. But there’s more.
How was the quality of the work? A short while later the car was leaking oil badly, but I was nowhere near Boulder anymore. Cost me $ 500 to get that fixed, and another $ 500 for some oil spills my car left in a parking lot. Then after less than 40,000 miles, the «new» clutch that I had them put in was undrivable. The previous one had gone for 195,000 miles and was working perfectly when I replaced it, but the «new» one went for less than 40. Never ever again. Worst, costliest car repair experience I have ever had.

When I took my Jetta TDI into these guys for the 40K service, they did a great job. My beef is this tho — someone there scratched/​dented one of my hubcaps either driving in or out of their shop, and they wouldn’t own up to it. I had just bought the car used that very day and I took pics of the entire car before I dropped it off to them. So, I know it wasn’t like that prior to my bringing it there. Cost me $ 70 bucks to get it replaced.
I’ve been going to Indian Peaks Automotive every since.

While driving our VW Jetta from San Diego to Minnesota, the check engine light came on. We were in Boulder and wanted to have the car checked out before continuing on. The folks at Wolfsburg Autowerks had a full schedule for the week, but they told us to come in so they could check out the error code for us. Turns out it was related to the emission systems and assured us the car was safe to drive to our destination. They didn’t even charge us for the diagnostic test. It is rare to find that kind of service these days. If I lived in Boulder, this would be my mechanic of choice! Thanks again!

I’ve been taking my Jetta TDi’s there for several years with nearly flawless results. When a friend’s Passat needed some quick help, they gave it – in spades. They dropped everything to help — even pulling a part out of the owner’s car to confirm the diagnosis. When that worked, they pulled a used part out of a «donor car» in their yard and charged me half of the cheapest part they could find from their supplier list. This is the BEST customer service I’ve ever seen from any repair shop anywhere. They’ve made only one mistake — and readily (if not cheerfully) owned up to it and made it right. They’re a pleasure to work with and Mark will tell you what you need and what can wait.

Best in town and most likely the best place in Colorado.
These guys are VW nerds. They know the random wire that is on the 03 and not the 04.
They also were able to fix up my old Golf for more than half of a quote I got from another place. They know their stuff. They are awesome. I want to marry them.

Mark is a really great guy and an honest, hard-​working small business owner. My wife and I have gotten to know him, needing to take my car in for very regular oil changes (3−5K) due to the potential oil sludge problem of the 1.8T engine.
Mark works on VW and Audi’s and he is very knowledgeable about these vehicles, especially the older ones like mine, way over 100K and needing some pretty major maintenance/​repairs more frequently.
He’s very fair on charging for labor, up-​front about parts costs, and presents multiple options, if possible. Considering that some German parts are unavoidably pricey, along with other things these cars may need, like synthetic oil and quality oil filters, I’ve found Wolfsburg’s overall service costs very reasonable.
Only thing is you have to be a bit patient with booking service ahead of time and living without your car for the day of service, as he runs a small operation that’s busy most of the time, especially in the pre-​summer «revive the Vanagons» rush (May/​June? He coordinates rebuilds of these things too.). If your car is undriveable, I believe he will try to work you in sooner.
I feel pretty lucky to have found such an excellent mechanic, being this is the first time I’ve gone independent. I can’t imagine the potential gouging of having to go the local Audi dealership for service. Wolfsburg compares very well to the general decent service I’ve gotten at Boulder Toyota on our other vehicle over the years. Tell Mark I sent ya!

Do you drive a VW?
Do you need service?
Do you want to go to the dealer?
If your answers were Yes/​Yes/​No, then you want to go to Wolfsburg Autowerks. If your car wasn’t made in Mexico, it was made in Wolfsburg. In case you were wondering what that meant.
They will fix your car, but they ONLY FIX THE BROKEN STUFF.
They will call you to tell you what’s up BEFORE THEY DO ANYTHING.
They will get your approval BEFORE THEY DO ANYTHING.
And … get this … all of the above applies even if you’re a WOMAN!
What more could you want?
Oh, right, QUALITY service and good PRICES.
Yeah, they do that, too.
Let me be clear. This shop does EXACTLY what an auto repair shop SHOULD do. No more, no less. They’re perfect.
Except they’re also popular, so there could be a wait to get your car in. But feel free to interpret that as a good sign, because it is.
Oh, also, don’t go there when we need OUR car fixed. Because I don’t want to have to wait either. ;)