Walgreens

Walgreens is the best. Their pharmacy is great, their pharmacists are always nice and patient with me and always willing to answer questions… Walgreens always has a good selection of things, their sales are always good and I would rather come here than any other pharmacy/​store

If I was only reviewing the people who work here, this place would get five stars. The pharmacists are vey caring and skillful, and the rest of the staff are friendly and go above and beyond. Unfortunately Walgreens has made some decisions that really undermine the usefulness of this store.
1. They lost my vacation photos. I took them with a disposable camera and the developer they sent them to lost the film. This is not this Walgreens’ fault, and to their credit the manager was extremely sympathetic and (again) went above and beyond to try to make it up to me. However, it means I would never again try to get film developed here, least of all take advantage of their «give us all your home videos and let us archive them for you!» service they are advertising. Not as long as their developer loses vacation photos.
2. One of my kids requires an expensive specialty migraine medication. Walgreens cannot get it– even though the Wegmans down the road can get it with no problem. The wholesaler this Walgreens uses ran out of this medication three months ago, and I was told by the pharmacist that they couldn’t get it. So I made my kid a special neuro appointment to get his medication changed, figuring this was a nationwide problem. The neuro told me that was crazy and to go to another pharmacy. Sure enough, Wegmans had it for me two days later. I then returned to Walgreens (a month later) to ask about this and again was told, by the very nice pharmacist, that their wholesaler is out of it and they can’t get it for at least two more weeks. What use is a pharmacy that can’t get a medication a grocery store can get for you? This is really unfortunate because I LOVE the pharmacists at Walgreens, but if their supply channels are such that they can’t get a prescription we have to have, then we need to use another pharmacy.
3. Though the people who work here are great, service can be very, very, very slow due to lack of staffing. I have waited 15 minutes for someone to finish getting checked out at the photo counter so I could be rung up– and I’m the next person in line. This has happened twice, and service is nearly always sluggish due to nobody being at the register or that person having to do photo or floor duty as well.
I am hoping this place improves so it will be more useful to me. Because the CVS nearby deserves ZERO stars, so I really want a nearby pharmacy that can, you know, get prescriptions filled reliably and stuff.

Strange location at the end of the parking lot. One of the better drugstore in Bowie

I like Walgreens in general but particularly like this one because of the lady that works the front register. She is always so pleasant and welcoming.

very helpful and professional staff person in the pharmacy providing helpful information in a pleasant and non-​judgmental way. I can find things in this store which is clean and well lit. Since I’m fed up with the Rite Aid on Annapolls Road this might be where I will go now.