Walmart

If I can give zero star for online pick up order I would. It took us over 1 hr to pick our item then 1 more hour for the sale associate Shiella to find each item. There was three packages and yet we had to wait for each individual package. She told us she will try to find it but she probably can’t find it then she is off to go home. So basically she walk around pretending to find our stuffs until the time is up then she get pay to go home. The manager tre just was able to take care of over 5 people for picking up and we still stuck with her. 2 freaking hours just to stand in line and watch the employee joke around, eat around, and walk around to finish up the hour. I understand it’s almost time to go home but you don’t have to take 1 hr to find 3 items that is in the same order! Meaning they are next to each other in the stock room. She told us they were scattered! What kind of fool would believe that! Argggh this will be the last time I’m doing store pick up. If you guys have nothing on your hands and wait to stand in line for 2 hours then this is a great place. Staffs doesn’t want to work and the manager just let her be.

Every time I walk through the door I see a huge return line usually 15 people to one cashier. On two occasions this year I have had to stand in that never ending line and it is the most annoying experience ever. Today I had to do an exchange and instead of crediting me for the items I was returning she rung the items I had already bought together with the exchange items. I had such a huge headache when I left.

On Friday October 16^th, I placed two separate on-​line orders with Walmart for delivery to the Bowie store. On Oct 23^rd I received an email stating one of the orders was ready for pick-​up. Around Noon I arrived at the store, and after going through what appeared to be a total disorganized mess, they found my order. I inquired on the second order and was told that it had not arrived. I drove home and around 4 pm I thought I would look at the second order for tracking information. I found that in fact the order was received by Bowie at 9:39 AM that day. I called the store and explained how the order was received. They assured me that order had «not» been received. I then gave the employee the UPS tracking number and the name of the employee who signed for the item. They asked me to wait, after about 5 minutes they said they found the order. I drove back to the store and there was a woman in line waiting to pick up her on-​line orders. While the employee was digging through the disorganization, the lady waiting for her items turned to me and whispered, «they never get anything right». When my turn came, they gave me the item and told me that an assistant manager would have to approve the order. They paged an asst. manager several times. Finally someone showed up and had to override the system. I was told the system had issues. In conclusion, all I can say is this, I spent an extra hour in order to receive my items, no other store that I have used, and had my orders delivered to their store for pick-​up, has these issues. Next time, regardless of any price difference, I will be ordering from either Target, Home Depot or someone other supplier. Shopping with Walmart is not worth the waste of time and frustration.
P. S. I emailed the above comment to Walmart on their website on October 23^rd but no one responded. I called Walmart, they acknowledge receipt of the email, but said I should call back if no one responds.

Easily the worst Walmart I have ever been in. The store is a disaster, totally unorganized, ALWAYS jam packed and chaotic, kids running around the aisles with no parents in sight, checkout lines ALWAYS 5 or 6 deep no matter when you go, incredibly rude and unhelpful staff… if I could give this Walmart zero (or negative) stars I gladly would. Whoever manages the store should seriously be ashamed and completely embarrassed. With a fantastic Target only a half-​mile away, there is no good reason whatsoever to even consider going to this Walmart. Trust me, your sanity will thank you.

I have not shopped at Wal-​mart in about 15 yrs! I don’t care if I have to pay a little more, I refuse to give my money to them, & by what I’ve read it’s still the same rude people, half stocked shelves, & this was 15 yrs ago! I’m sure it’s worse now!. Don’t give your money to wal-​mart!!!

Probably one of the worst walmarts I have ever been to, and I have been to my fair shares of Walmart across the country having worked in a brand new super store and frequented two right out side a military town. The selection at this store is horrific to say the least, seriously how is it the cleaning isle has no rubber gloves? The baby section is an utter joke, I was lucky to find the diaper my children use there. The isles are cramped as they over load them with carts and items and the lines. great Gaia the lines take forever! Even if you are nice to the cashier you will be lucky to get a hello in return let alone a smile.
Walmart use to be my main go to store, but as long as we are in this area I will gladly pay the few extra $$$ and go to target.

Not bad for Walmart. Walmart is one of my least favorite stores but this location isn’t too bad.

This Walmart is Straight Outta Dystopia. Never again.

Here’s the thing. It’s not Walmart that sucks, it’s the «Ratchet» no class, rude, people they pay to make us the customer wish we never came there to shop. Was just there tonight, in a long line only one open, watching a cashier open a register ring up her friend and tell us 10 of us «I’m not open». Really!!!

It’s not a bad Walmart. It has the basic household items at a cheaper price so no real complaints. I usually go early in the day so the lines aren’t long and it’s easy to get customer service.

I just love a store that has half of everything I came in to get.
I only ever shop for about 5 to 10 items at the most. And when I come for 5 and leave with three. That’s not a good shopping experience.
You usually have to wait in the line in this location. However today I was only behind one person in the express lane. Not sure how the express lane is 20 items or less, but… I guess walmart has redefined Express lane count. Prices are great and the service at the sporting goods section Always has the most knowledgeable employee and the fastest checkout.
Seems like they’re always stocking this store however they are always missing half of what I came for.
With all that being said, this is one of the better Walmart options in the county.

Worst Walmart ever outside the beltway. Please stop hiring because of race, elderly and mental capacity and hire people who are motivated and give a shit about there job and want to move people through there line. The store is filthy and and no one gives a rat ass about anything in that store. Needs new management and retest the employees for speed and make sure they have a brain that functions before you hire them. If you in a line for 20 minutes and it’s a speedy check out and you don’t move up in line one time, then that place sucks ass. Needs to be bulldozed down. Oh and the one star is because I had to leave a rating. It’s s minus 10

My husband insists on going here for deals on trail mix and alike.
I insist on not going here for reasons of preserving my sanity.
He likes Walmart because its less expensive.
I like Target because I consider its slightly-​more expensive prices a fair surcharge for the experience as compared to its Walmart counterparts.
Now, to be far, I have seen some foolishness at the Target in Annapolis and even experienced a rude staffer at the Waugh Chapel Target, but never as consistently as Walmarts nationwide, especially at this location. It’s like a «grumble fest,» with everyone grumbling… customers grumbling. Staff grumbling. Children grumbling. Greeters grumbling. Just no one wants to be there and it shows…
I can’t give Walmart a 1-​star. That wouldn’t be fair as they do have great deals. Two stars, though? Yep… that sounds about right.

It’s Walmart people lighten up! Lol
For Memorial Day weekend we stopped in to get some bbq grilling essentials.
We ended up getting some plates, cups and corn on the cob! The selection was a little sketchy, but hey we were also last minute shopping on a holiday weekend.
All in all everything was ok. Staff was helpful and the lines were decent. I though the Walmart was fine and if needed will return when needed.

I’ve been to plenty of Wal-​Marts and this one is a sight for sore eyes. You can’t help who shops there but at this location I witnessed all kinds of oddities in my brief visit.
I did find the item I was looking for & inquired if they price matched because Target had the same item for less. I had a coupon so whether they matched the price or not I was still winning. There is no organization in the Customer Service area. It’s hard to tell where the line ends & begins & items in abandoned carts begging to be restocked. After waiting in line for ten minutes I waited for the rep to stop having a conversation with her good girlfriend about the dang ice cream social that was supposed to go down. I explained that Target had my item cheaper & I was prepared to show her the online ad and give the telephone number in case she needed to call and verify. Well, she told me that they don’t price match online items & she and her homegirl had a debate over whether or not they’d honor it. After stepping away for a few minutes to check on something; the second lady looked at the product then the online price & told me that if I chose a smaller one she’d honor it. I don’t know why I didn’t take my butt home. I mean, after my $ 5 off coupon I was gtg but I would’ve been happier if I could have gotten a clear answer on their price match policy. I now know that I will only come to this location if I am in dire need. The customer service here needs a reboot and management may want to take a gander at all the ish laying around in random places. At least in my local Target there is order amongst the aisles & a positive customer service experience waiting.

Love Walmart. Location stays crowded. But you probably would find what you’re looking for. The parking is crazy. I always have to park all the way in the back and walk up. Make sure you get s cart because you’re gonna go in there for one thing and end up coming out with a cart full.

Every time I go in any Walmart, I think I’m watching the Walking Dead. Bunch of Zombies with blank looks on their faces walking around with no purpose. Except they won’t feed on you. Instead they buy the most useless junk and can’t stop doing it. The staff here is unfriendly and unknowledgable and therefore unhelpful. This place looks like landfill. I will not return.

What can you say… It’s Walmart!!! Cheap nasty rude walmart. Dirty stinky dingy walmart. I don’t even like to go here but my mom had brought a trash can for my housewarming from here and it broke so I had to take it back.
The customer service lines are ridiculously long even at 9pm. The only good thing is that I exchanged it with no problem even without a receipt. After waiting in line 15 minutes the customer service rep said «do you have anymore shopping to do?» No Little Miss Mama just let me exchange this so I can get the heck out this establishment.

I don’t shop at Walmart that often but this is a nice store. It’s huge, of course, with a grocery section as well as sections for everything else you would want to buy.
I went during the middle of the day and during the middle of the week so it wasn’t hugely crowded, which was nice. The staff was friendly and helpful and check out was quick.
The only strange thing about Walmart is that their web based pricing is cheaper than their actual in-​store pricing. I wrote a blog post about this experience. I wanted a tripod which I found online and there was a selection to either have it shipped to my home or I could have it shipped to the store — for free. However, it showed this tripod in stock.
I went to the store and found it was $ 9 more expensive so I literally had to order it on the web and wait for the e-​mail that said it was ready to be picked up and then go back to the store to get my tripod. Just plain weird. If it’s in the store already, it should be the same price as the web or, at the very least, the web price should be honored.
Nevertheless, this is a nice Walmart and I would probably go back to shop (middle of the week, of course) and, if I just wanted one thing, I’d order it on the Web and pick it up at the store. Lesson learned.

Short and sweet: You can find better places to shop.
Pro’s: It’s conveniently located on 301 highway (north crain) and close proximity to other stores and restaurants, in theory they have a lot of merchandise, they offer a lot of good deals and cheap prices
Cons: Always packed, not enough open registers which results in long lines, they are frequently sold out of various items, customer service is a foreign concept here
Try Target or a different Walmart if possible