Gallery Salon & Spa

Customer service and décor is five stars! I give only two stars because of how pricey I feel the services are compared to what I got. Classic pedi was short and underwhelming. Shellac mani was not good. Ripples and uneven polish on every nail, will have to get them redone after the weekend. Too bad bc the girls were very sweet, but the quality of service is just not what I’m used to.

Honestly I regret going here so much. As a college student in BG, I wasn’t really sure where to go. So I kinda just picked straws from a hat and went here. First thing was I came in with a lot of hair, and my plan was to get it all cut off. But the bad signs started right away. I handed my hair stylist the picture of my hair and she immediately told me no. Constantly asking if I was sure. And at first I was like, Ok I get it, you want to make sure I’m not making some rash choice. But then, towards the end, she told me she refused to cut it that short. Not only that, but she didn’t give me a hair cut anywhere near what I wanted. I came in wanting an asymmetrical bob that went down to my jaw, and left with a gradual Bob that was a few inches longer. Not only that, but she kept adding stuff to my bill. I came in wanting only a cut (28 dollars) and color (around 60) on their menu, but she kept adding things too it, not telling me each thing was a another huge chunk on my bill. Nothing was a question. It was, I’m putting this in your hair, or I’m layering these colors together. So of course I figured it would all be one price. WRONG! The bill was more than 160 dollars. 160 DOLLARS FOR A HAIRCUT I DIDN’T WANT! They forced me to make another appointment, and I can’t believe it cost so much. This place is over priced and won’t even let you have the hair style you want. I don’t know what I’m going to do now, because that was much more money then I ever wanted to spend on hair. Take the advice from me and please go somewhere else unless you have a good deal of money on you and you don’t want short hair.
Also I’d like to add that when she refused to cut my hair how I wanted, she said that if I didn’t like it, I could come back tomorrow and get a discount cut to fix her mistake. A discount cut? You should fix your mistake for free!

I got a gel mani and regular pedi and it was the worst gel manicure I have ever got. It was also the worst pedicure. My boyfriend even commented on how bad both were. I was extremely disappointed and it was NOT worth any of the money I had paid for it. My nails and toes were so blotchy looking and it didn’t even cover my whole nail. It took me 2 ½ hours to get both done and it was just me in there. They weren’t even busy. She didn’t shape my nails, didn’t use a cuticle cutter, didn’t do anything at all and I paid a lot for both. I will NEVER be going back. I’m giving them 1 star because at least they were painted…

Recently went there and got their platinum package. The massage with Audrey was AMAZING and easily the best service of the 4 I got (grant it I may be biased because I’m a massage-​holic). The facial was also fantastic, very relaxing and my skin looked fab! Loved my pedicure and loved the girl who did it. She was a perfectionist and when she started to add the white to my French she thought it could be better and totally re-​did it. I really appreciated her attention to detail! The Mani was ok, def had better but it wasn’t terrible (nails ended up filed a little unevenly and the white on my French was a little uneven) Overall a fantastic day at the spa and I would def recommend this place!

I had my hair cut at Gallery a few months ago. At first, I thought the cut was perfect; all I asked for was long layers and to have it thinned out, and it felt and looked like the stylist did this well. I was unable to see what the stylist did to my hair until a couple of days later when I straightened it myself (which is how I usually style it).
Instead of using thinning shears on my hair, the stylist cut chunks of my hair off to about two inches from my scalp to «thin» it. I was very disappointed by this, as now I have these awkward 3 – 4 inch long sections of hair underneath the top layers of my hair. I was very disappointed in this method of thinning out my hair.
Other than this, everything was delightful. My suggestion: If you want your hair thinned, specify that you want this done with thinning shears.

I had a relaxation massage, and manicure and pedicure. I do not remember my aesthetician’s names, but they were great. I left feeling relaxed and taken care of.

My husband and I both desperately needed cuts before a friend’s wedding. I just asked for a trim of my long layers and let me tell you — the layers look like someone took a pair of garden shears to them! They are so uneven and chunky! My husband also had Mackenzie and all he needed was a 1 on the sides and cut short on top. He now has a lovely line around his whole head where the fading was not done properly. This was my second time there with the same results. Terrible!

3.5 stars. This seems to be the place where most people in BG get their hair done and Kelly is pretty popular. I went in to see Kelly and thought she was very sweet and friendly. I wasn’t thrilled with the way my color turned out, but she offered to fix it for free. I thought that was a sign of a quality salon. Mistakes happen, but it’s how you handle them. Later, I came in for a brow wax. The good news: It was cheap. The bad news: my brows didn’t look much different afterward.
If I were to continue to get my hair done in BG, I would go back to see Kelly. I wish they would start doing waxing in the spa area, though and hire some dedicated estheticians. Hair stylists aren’t usually that great at waxing.

Since I’ve moved around a lot over the years, I’m constantly searching for a good salon. I’ve been to a lot of salons in BG and a few months ago found The Gallery online and decided to give it a try.
The upside is that I called and was able to get a same-​day appointment — awesome! The salon is well-​maintained and the receptionist was very pleasant and friendly.
I had Desiree for a haircut and color. She was very bubbly and seemed like a nice person. However, I had asked for my hair to be colored ‘golden blonde’, and it turned out kind of reddish. Now, fortunately I’m a flexible person when it comes to my hair and up for trying new things, and I happened to think that the red looked kind of cool. But it definitely was not what I asked for — and I think it was because she didn’t choose the right color for my hair and didn’t realize that the dye would take like it did. Also, I asked for a trim, with some long layers, but she didn’t cut the layers properly.
She was so nice that I didn’t have the heart to tell her that my hair didn’t turn out the way that I wanted. Besides, I was kind of afraid, at least where the color was concerned, to have her try to fix it.
So, overall, the technical competency of the salon (or at least my particular stylist), was not up to par. However, at least it was very reasonably priced (I think it was around 80 or so for a color, cut and brow wax). But I think I probably won’t go back…
EDIT:
Changed my review from 2 to 5 star. I did end up going back when I was in a pinch and desperately needed a cut & color (they were the only place that could fit me in on short notice). I had a different stylist — Kelly — and she was FANTASTIC! Friendly, sweet, and competent — she did my hair exactly how I wanted! :) I’m so glad I went back… my initial negative experience was totally overridden by this one!