The kokonut hut

All the old posts from almost a year ago are all so negtive, idk who use to work thete then but now its so nice and the food is just beautiful. Its probably the most popular spot on the island and yes it is slammed after march so make sure to come early! You can even walk the bwach until your table is called. The food takes a while to make because its so popular and the makenit from scratch as soon as your order is put in. Lovely place to watch a sunset

STAY AWAY. Horrific pitiful service. This place needs to get new management STAT. Every time I go the server is rude and the service is slower than I can describe. As a local I have people constantly asking me where to go and unfortunately I will make a point to tell them NEVER to go here. The view is just not worth it, you can get the same view with great service somewhere else.

This place is seriously the worst. My husband and I live an hour away and come to Anna Maria Island all the time, so we decided to try this place out. Terrible decision.
I worked in the service industry for several years and I can deal with a LOT from a service staff because I understand they get busy, ect. We came in around noon today and sat at the bar, the two bartenders were making drinks, no big deal. A few minutes later, one walked right by me, looked at us, didn’t say hi, and then just walked off. A couple minutes later, the other one (who wasn’t doing ANYTHING) made eye contact with me and then just walked off, again. We STILL waited a few more minutes, and we finally decided to get a table and see if a server could actually get us a drink– while walking away a regular told us that one of them is the owner/​manager and told us to yell his name at him… No… They saw us, it’s their job to at least greet us. THEN, we walked into the place where the host is, and while we were waiting a customer came in and asked a server where the restroom was. She told her, and when she left (but still standing right in front of us), the server started talking about how stupid she was for asking where the restroom was and complaining about the customer asking her. I was so shocked.
We were sat, got a table right next to the sand and it was beautiful, our server was obviously busy but friendly (unlike the bartenders/​owners who I guess hate their life-​you are making tons of money ON the beach-​what is there to be SO upset about??) She was fine, the food was okay AT BEST but certainly nothing to go back for (we’ve had way better food at the other restaurants nearby), drinks were okay, my husband got his drink about 10 minutes before mine, though– the ONLY two things that were great here were the view and the guy singing, he was a delight and we tipped him well (just like we would of the bartenders).
Point is– maybe they like you if they know you, but if you are a tourist, they just don’t. These people need to re-​evaluate their industry and professions, because they are not good at what they do. We will NEVER come back, ever, and we come to AMI a lot and are planning on buying here, so they missed out on potential life-​long customers because of how rude and uninviting they were.

3 hours it took to finally be served and get out check. Warm to cold food, fair to poor taste and deplorable management. One of the lucky people in our party did not ever get his order.
Sitting there for over 2 hours and the GM never even came around. She offered 10% discount then didn’t apply it to the check. We confronted her –And it took another 30 minutes to get our check corrected!!! She accused us of being rude-​I don’t think so… not my mo.
Wished I’d never suggested taking my family there.

I only use this website to leave positive reviews, but this has been by far the worst service and most discomfort I have ever experienced in an establishment. Very inattentive and rude employees with way too much unprofessional banter behind the bar (especially regarding missing tips and each other.) Very sad for such a beautiful and prime location and restaurant. I would recommend Wicked Cantina any day. (The sunsets are just as beautiful, if not more so.)

Brunch was outstanding, view of the beach is amazing. Service was just okay but the meal was very affordable. We wished we would have come across the place before we had to leave the island. Looking forward to returning!

We just love it here, every time we visit Anna Maria Island, we always have breakfast here.

Food is good, location is great, service is horrible. For the money I spent, I had much higher expectations for hospitality. $ 42 for lunch by myself. I had a burger and 3 drinks…

If I could give this restaurant negative stars, I would rate it a negative ten! My boyfriend and I had a terrible experience and would never wish this to happen to anyone!!!
Friday night we stopped by to have a few drinks while enjoying the sunset. At the end of the night, when they closed our tab, the waiter accidently dropped my boyfriend’s credit card between two boards on the patio. The waiter was very nice and apologetic. He said they will not be able to pull out the boards until all the customers leave.
We were a bit hesitant because that was the only card my boyfriend was carrying while on vacation. His bank is in South Dakota, so it’s not like he can just go down the street to the nearest bank and get a temporary card.
The waiter told us he would be able to retrieve it by the next morning (they open at 7am). So we agreed to come back for breakfast the next day, and he let us leave our tab open.
Saturday morning at 9am we came back and was told by another waiter that they don’t have the card. It was still under the boards!
We were disappointed with them because they had promised us that we would have it by today, and that’s our only form of payment. It was difficult to enjoy our vacation without having a credit card.
We asked to speak with the manager. This is the most atrocious human being I’ve ever met! Never have I met anyone so disrespectful and inconsiderate! She told us «most people who travel have ten cards. It’s hard to believe you only have one card.» She also said «most restaurants wouldn’t pull up the floor they would make you get a new card.»
She did not want to help us retrieve the card, but when she realized we wouldn’t be able to pay for the tab last night or our meal today, she reluctantly sent one of her waiters to pull up the board.
Two hours go by and still no card. I walked over and was appalled to see that only one tiny 5×5 board was pulled. What has he been doing this whole time?! My boyfriend was even on his hands and knees helping the waiter dig up the card after that. This was unacceptable. The manager didn’t even want to deal with us. She didn’t even apologize and kept saying «it was human error» and it happens, making it seem like it was our fault for not carrying any other form of payment. She was reluctant to let the bill slide as well, so we told her as soon as we get that card back then we will pay, but for all this inconvenience we should get the meals free. She disagreed and said the most she could do was half off. We told her we would be back by 5pm.
As we were pulling out of the parking lot, the waiter comes running after us with the card! We found out that one of the waiters had retrieved the card the night before right after we left. She left it in the register for us.
THIS WAS COMICAL TO ME! The lack of communication between the staff and the manager is unacceptable. We spent most of the morning at this restaurant dealing with the most unpleasant people.
We walked back in to pay, and the manager just shrugged her shoulders and gave us this apathetic look as if it wasn’t a big deal. Before she charged our card she told us she wasn’t giving us half off anymore because we were being «rude» to her.
That action was uncalled for, and the way she handled this entire situation was unprofessional and immature. She was rude, inconsiderate, and frankly, I feel bad for her. It’s sad to realize people like this exist in the world.

I pretty much agree with all the other reviews for this place. Ignored when we first arrived, service sucks, no refills on drinks, and food is expensive and not worth it. Seems to be the standard for beachside dining at Holmes beach. The view is the only thing good about this place. It’s a shame.

Mike the bartender was friendly but the only one behind the bar so it took a few minutes before he got to us but he did apologize for that.

Three of us ate there July 22 2015. One had fish and chips, she said it was ok but appeared over done or grease had some age to it, the batter was dark brown rather than golden. Another had roast beef, with mashed & gravy, it was good. I had fish tacos, they were middle of the road. We also came to here some live music, but they didn’t have any.

Wanted to rate this place two stars for being forgotten by the server Matt. Orange shirt, curly hair. He approached the table and half-​way greeted us, didn’t wait around to answer any questions, rushed off to go tend to something else, told us he’d be right back. Didn’t return to the table. A few servers walked by, didn’t acknowledge the fact we hadn’t been attended to (which should have been obvious considering our confused and growing irritated faces). So thank you greatly to Tim, lime green sunglasses, tattoos on the back of his leg but couldn’t make out what it was, it was half covered by his khakis. Approached us. Asked if we had been helped. We reiterated the beginning of our (mind you) first visit. He apologized sincerely, insisted on taking our drink order and also answering any questions we had right on the spot. We ordered fairly quickly a couple of beers and they were brought out, in an extremely timely manner. Tim once again apologized for the beginning of our visit, and has continuously made sure that we were still satisfied or needed anything else. Very attentive. Very nice. Very personable. Three stars due to not eating or ordering any food. Would definitely re-​rate if I came back for food. The view is fantastic. Bar and bar seating has a very open atmosphere.
Would just like to say thank you again to Tim. He definitely made the experience much better. I appreciate the service provided, as it was much better to the start, which would have made us leave if we weren’t approached or acknowledged any sooner. Go Tim!

Horrible service. We tried a couple of times because they have KILLER SUNSET VIEWS. Drinks are good. Their piña colada is nice and not too strong. But their service is beyond horrible. No server EVER comes to the table. Then finally you order food and food NEVER makes it to the table. You walk to aka about it and they tell you flat out. Oh. I guess another table may have stole it from you. Later they try to charge the food that you did not receive. Hours after you find yourself llc in a restaurant with the wrong credit card because someone at the bar switched them. Come on! How hard can it be? Let’s add that we heard a few tables returning food and even the waiters were saying better not to order the calamari. Such a pity. Because it is a killer spot on the beach with the most beautiful sunset.

Let’s start with this… Just keep walking– Me and some friends from our I’d state wanted drinks and food and when we got to this location, there was no greeting. We had 2 people look us right in the face and say absolutely nothing– we made our way to the bar to ask if they were open and the bar tender gave us attitude. Drinks can be ordered but food orders needed to be placed right now… I’d rather them say no, the kitchen is closed! The food was just not it– I world never go back!!!

It’s like they TRY to be horrible. It’s truly stunning. Second day I a row here. It’s close by… different staff. Same result. I’ve never seen anything like it. Mindbogglingly bad.

The burger I got was flavorless and the drinks taste watered down. The avocado and onions were flavorless also. Overpriced. On the bright side the waiters are very speedy and nice.

I’m going to make this short and bitter. Our server took forever to come to us to just drop off the menu. When he did it was a total shit show. Needs proper server training. Took forever to bring drinks. Not friendly. Didn’t feel welcomed. Place Needs new management. Too bad because it’s a great location.

Wow!
We sat at the bar and listened to the bartender complain about tourist, he also picked his nose!
When he came over he said «now we usually don’t serve the full menu at the bar». He said this 3 other times to us and make a dollar sign with his hand (like Money Manziel).
The food was ok, nothing to write home about. I caught the server giggling across the bar, he came over and said «looks like you are going to need more napkins». I had bbq sauce on my face
We later ran into our Bartender at Sports Lounge. He was drunk as a GD skunk. His hair was everywhere! He looked like Big Ern from Kingpin.
Save your money and walk it on down to the Beach House!
Signing off this is Chuck Longly!

Such a disappointment. Great view of the gulf. Great place to have a cocktail and watch the sunset. Service and food??? Lousy. This place takes zero pride in their food. Service sucks. Bathrooms are unisex, I guess to accommodate people, which doesn’t matter there Is a line longer for the bathroom then there is to get a table. U wait for a table with a pager from the hostesses and other people just walk in find a table and sit down. Very frustrating. But the drinks were good, way over priced but had to find something to be positive about. So I guess If u just want a few cocktails and maybe watch the sunset this isn’t a bad place. But food is very subpar and not fresh and the hostess and servers are horrible at their jobs.