Open Doors

I love the selection of crystals, books, incense, jewelry etc. The products are great! I’ve been coming here for a while now but I still remember when I first started shopping how impressed I was with the products AND the employees. Jonathan (I think his name is?) would always help my friends and I, was super knowledgable about crystals/​their meanings and really seemed like he was passionate about the products and loved being there. Because of those first few initial visits, I told EVERYONE about Open Doors! I manage a natural cosmetics shop and so a lot of my employees (and customers) are very into essential oils etc. and I would always recommend everyone to check out the store. Over the past 3 – 4 months I have had at least 7 of my staff and a few customers go here because of the wonderful experiences I had in the past, and almost all of them have turned into repeat Open Doors customers.
That being said, I am EXTREMELY disappointed with the level of customer service I’ve gotten the past 2 visits (both of which happened this month). The first night there were 2 female staff members who both seemed like they’d rather be doing anything else in the world than be at work– just unenthusiastic, totally negative/​apathetic vibes. When my coworker and I asked to see jewelry, the staff member not only seemed frustrated that she had to keep taking different items out but then also started shopping through the rings for herself instead of really helping us. Whenever we asked her about a stone that I was unfamiliar with she had almost no knowledge about the meaning, and after the 3^rd time I asked her about a crystal she just gave us the book and said we could look for ourselves. This trip I spent well over $ 100 and at the register while checking out I noticed on the left the cute copper/​silver bracelets in little plastic bags. I asked her if she knew what the metal was and if it would turn my skin green– she did not sound sure but said copper and silver and that it wouldn’t (I have no allergies but can’t wear cheap/​fake metals because it irritates my skin) so I added it on to my purchase.
Along with my new rings and other goodies, I wore the bracelet for a few days in a row and noticed that it was not only turning my skin green but giving me a crazy red rash. I was super bummed out but figured I’d exchange it when I stopped by to do some holiday shopping this past Saturday.
It was the same girl that helped before– youngish, medium length brown hair, maybe the tips are dyed purple or blue or something? I’m guessing she’s the managers or owners daughter/​niece/​something which is why she lucked out and got the job, but anyways…
I didn’t want to return the bracelet, I just wanted to exchange it. At first she said I could only do that if I had the small plastic ziplock-​esque bag it came in… which I didn’t have on me. Because I didn’t have that, I asked if she could look up my receipt since I was literally there only 1 – 2 weeks prior– she said she did not have the access to look up receipts on her POS… I then asked if she could look up the card I paid with and find the transaction through that since I use the same debit card every time I’m there– she said she didn’t have access to that either. At this point my coworker and I, who WORK IN RETAIL, could tell she was blatantly bullshitting us. She told me to come in on Monday and talk to the manager about it because «he’s a nice guy and he could probably help me out.» Huh? Everything she had to say made NO sense… and plastic bag packaging and not an employee looking up a transaction definitely seems like a logical/​error-​proof way to process returns/​exchanges. She then hopped up on her stool, played on her cell phone and kept telling us that she was closing soon…
This was super long winded but these last few visits were just so underwhelming and disappointing. I really hope that Jonathan still works there (or someone with his product knowledge/​understanding of customer service), but if not I hope that management actually reevaluates the importance of having a team who represent the products, the values and the brand.

Open doors is great. They have a large variety of crystals and a good selection of herbs. The essiantial oils are a bit pricey. The staff is very very knowledgeable and is quick to help! They have a very good selection of books in the back of the store. I’m not 100% sure why they sell belly dance accessories but I’m happy about it as I once lost my zills and had to pick some up quick. They offer a full variety of readings, not just tarot. One time I had my coffee grounds read, it was neat. They also offer classes and free reiki on Tuesdays.

I’m not one for psychics but when a friend called and asked me to go for a reading here tonight, I was bored out of my mind and agreed.
I paid $ 23 for a 15 minute reading and picked Bruce because I liked his name.
Let me tell you, Bruce impressed me. He was dead on in every area except one and even with that one thing, he wasn’t far off —e.g, it was my niece not my daughter. His accuracy bordered on being straight up freaky and he was telling me things that can not be revealed through appearance or mannerisms.
I’ll be back. My friend had Brion and also felt like she got an incredibly on point reading.

A New Age shop in the broadest sense, Open Doors seeks to be all things to pretty much every spiritualist sect going.
There’s a section of overpriced «crystals» (what a layman, ignorant of the True Mystical Psychic Wiccan connotation thereof, would call «polished minerals»). There’s a niche where you can find angel memorabilia for that particular crowd. Props such as the «blessed-​wanna-​bes» look for are available. There are a couple of booths for various flavors of psychic readings, a modest selection of books, a yoga studio — they seem to have a chain of these going — a meditation alcove, the whole nine yards. Reiki, Shiatsu, acupressure, aura reading, past lives regurgitation, whatever, they’ve got a part-​timer who’ll peddle it. Jewel-​encrusted religious statuary? Crystal balls in oversized pewter dragon’s-claws? Painted cedar plaques with pithy quotes? Fantasy wizard figurines? Belly dancing scarves? Feathered faux-​Indian drums? «Wealth» candles? High-​John-​the-​Conqueror oils? All on the shelves.
If that’s your cup of tea, more power to you. My wife and I, both of us Buddhist/​pagans, dropped in a handful of times in the decade we lived in Quincy, this being the only remotely related business available to public transportation on the South Shore. (Besides which there was a nice diner a couple doors down, and we’d have a pleasant meal while waiting for the bus back to Quincy Center.)
But in their rush to be too many things to too many people, Open Doors has all the spiritual flavor of a tourist-​trap gift shop, with Newbury Street prices. If it wasn’t the only game in town — quite literally — we wouldn’t have gone back a second time.

I love this place! I’ve bought many crystals and stones from here. The collection of tumbled stones is very vast. It is perfect for making your own bag of love and light to carry around. I love the small geoid’s, they carry a good sample of different sizes and colors.
I also had a reading with Corrie last week, amazing! First, I love their 5 minute policy. If you don’t feel a connection with the person doing your reading, you can ask to see a different person. I felt a connection with Corrie and we fell into conversation seamlessly, yet focused on what my cards where saying. I plan to make more appointments with Corrie!
I’ve always had a pleasant shopping experience here. The last two times I’ve been in thou, I’ve notice a change in staff. I wasn’t happy with how my stones where treated while I was being run up. That is easily my personal feelings, as I don’t like when stones are treated as a «souvenir». It may of just been the day.
Otherwise I love this local treasure spot!

Ive seen just about every reader here over the years at least once and not one thing any of them has ever said has come to happen. A couple seem to know whats going on in my life, but ad for predictions of any kind… nothing.

Wonderful atmosphere, just wish the selection of crystals was a little better.

Cheesy. I stopped by due to curiosity. Had a tarot card «reading» in a room smaller than my closet! Disappointing:(

My friend and I came in here on a whim because it was open late. We both had great readings! Bruce was spot on, and I wish he was available for the 30 minutes (I could only book 15). I also like that they will refund your money if you’re not satisfied within the first 5 minutes.
I will definitely be going back — for a FULL 30 minutes this time! :)

I had a psychic reading with Kay. Overall a negative experience and I wish I had gotten up and walked out.
Front desk staff was rude… disappointed as I usually love this place. Store was NOT clean.

I have been a customer at open doors since 2007. The readers are extremely caring and accurate. I have moved out of state and i still call for phone readings. When i visit for the holidays i will definitely be visiting the store.

This place has a really good atmosphere. The staff are very enthusiastic and friendly. My friend and I come in once in a while to get our tarot cards read and we always have a great time. $ 23 for 15 minutes or $ 40 for 30 minutes.
They have a policy where if you are not satisfied with your reading or if you feel you and the reader are not connecting you may stop the reading within the first 5 minutes and you will not be charged. I’ll admit that takes a bit more intuition and chutzpah than I have but it seems fair.
I usually see Brion, he’s my favorite. He’s so on mark and he has great advice. He’s given me accurate dates and chilling details on more than one occasion.
They have a great store with a lot of cool items as well but what I like most is that I’ve never been pressured to buy anything after. Sometimes you see a psychic and she wants to sell you a candle or a protection pouch. Not here. Love it.

I’ve been coming here for about 2 or 3 years sporadically, but I always enjoy the visit. There’s a calming, welcoming atmosphere.
I’ve attended a couple of workshops, which were really cool. They often offer a discount if you sign up early, which is a plus.
They have lots of items for purchase that I absolutely love. They have all kinds of crystals, candles, scented oils, books, herbs, jewelry, tarot cards, etc. I purchased some really cool gifts like their crystals, candles, scented body oils, and others. I’m in LOVE with the Egyptian Goddess oil. Speaking of which, I have to go back and buy some soon.
The store always smells of incense, and is quiet with the occasional light music heard over head. The reiki services are awesome. I’ve been twice already, and it’s very calming. The practitioners that I’ve worked with were very sweet and comforting.
I’ve utilized the services of 4 different psychics there. A few times, I was told something that absolutely did come to pass later, but for the most part, I received advice on how to handle things that I was dealing with in my life at the time. It was almost therapeutic. My readings fit my life a great deal of the time, but not 100% as far as I know. Maybe they just haven’t manifested yet. (?) This place is awesome. I just wish they were located closer to Boston, because that train ride all the way to Braintree is no joke! lol It’s worth the trip some days, but I always leave the shop with the warm-​and-​fuzzies. :-)

I wasn’t crazy about this place. I’ve only been once and it was for a psychic reading. When I first entered I felt really awkward because the ‘psychics’ just stand around the front and don’t even really acknowledge your presence… talk about an uncomfortable situation.
The store section looked decent, but I can’t give an accurate review since I barely browsed.
I had a psychic reading for 15 minutes with a woman named Kim. My reading wasn’t very accurate. It has been a year since my reading. If you’re looking for privacy here, you won’t find it. Customers won’t really be able to see you but they can hear your conversation. I’ve never been when the store was busy so it hasn’t really been a problem, I can see it being uncomfortable for some people.
The place is easy to find and you can get a psychic reading for 15 minutes costing $ 23. I can’t say I’d go a lot but it was just an okay experience for me.

After faithfully seeing an AWESOME psychic for the past year, I was anxious for another reading but couldn’t get in with her. I heard the Lois was «very descriptive and exact» and wrote everything down… so i figured i’d give her a try. At DOUBLE the price of my regular psychic, I was hesitant, but self– control isn’t my area of expertise so I went for it.
She IS very descriptive and does give exact dates… however, no name, time or scenario she mentioned to me was remotely relevant. She saw me changing course this fall… except I only have 5 classes until I graduate, so that is doubtful. She mentioned nearly a dozen names, and half a dozen profession that I should go into… none with any significance but I was told «it will make sense in the future».
I mean I’ll save the information and who knows what will come of it. But coming from a psychic who is always so exact and on point with my current situation and future prospects, I feel a little conned with all these loose ends and alleged future connections. I guess only time will tell however.

Wasn’t crazy about this location. The yoga studio is really tiny and awkward. My instructor was nice but I’d rather take a class where I can actually stretch out without kicking my neighbor in the face.

You have to be joking. The place is filthy, filthy, filthy. Grimy. Yuk. the yoga studio was pathetic.
As you walk to the back of the crystal healing store, to get to the yoga studio, you pass by people having psychic readings done. You can hear them! No really. Behind curtain #1 I heard the so called psychic saying «so he’s probably going to dump you».
And the yoga studio. Gross. Not clean. Yuck

Wow. 2 new age reviews from me in one month. I’m not crossing over with John Edward but, I am definitely going to the point of no return. And guess what? it’s an awesome place. I went here to check out the free Reiki they do on Tuesday nights. During a seminar I’ve been taking I’ve heard alot about Reiki & wanted to learn more and experience it first «hand» (dun dun dun! zing). The store is cool. I bought a rock or a gem for $ 2.99. It reminded me of my obsession with quartz rocks as a freaky 7 year old.
The book section is pretty good. And there is alot of stuff. Like everything you could ever want from a crazy, hippie, wiccan, herb, yoga clothes, school store.
the Reiki session was awesome. I wanted to be one of those people who cries when they get reiki (much similar to when I wanted a cast on my arm or get braces as a kid) but I didn’t. It actually felt really really good.
& it’s free!

I have visited Open Doors in Braintree many times. I’ve experienced their products, readings, massage, and healing. Each time I go there, it’s a totally different experience. The store is always changing and there are so many things for sale it’s like you never see everything. Whenever I want something holistic, they have it. The massage was fabulous, with Matt. I have had readings with Kathy, Maria, Emma, Crystal, and Bryon, all great readings. And there’s always parking available!